Business Details
About
HotelTru by Hilton
Discover Tru twang in the heart of downtown Nashville at our newly built Tru by Hilton Nashville Downtown Convention Center, TN hotel. Enjoy the ease of walking to attractions like the Music City Center, Country Music Hall of Fame, and Bridgestone Arena. Our guestrooms offer a relaxed and simplified stay, including large HDTVs with premium channel lineup and over oversized bathrooms.
Put some pep in your morning step with our free hot breakfast. From indulgent to healthy, savor or sweet, you’re in charge of your morning yum. Try the ‘Build your Own’ Breakfast toppings bar with 30 sweet, savory and healthy ways to sprinkle your food with personality. Crush anytime cravings in the 24/7 market, where you can grab snacks, drinks, light meals and single-serve wine and beer.
Streamlined for work, play, lounging, and eating, our reimagined lobby lets guests stretch out and stay entertained. Enjoy a game of pool, get some work in, or relax in comfy chairs while admiring the Local mural- inspired by the neighborhood and culture of our city. Keep up with your workout routine in our 24/7 modern fitness center or take a refreshing dip in our outdoor pool with an eco-friendly saline system.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru By Hilton Nashville Downtown Convention Center
500 Rep John Lewis Way South, Nashville, TN
37203, United States
Hours
Reviews
4.4
578 reviews
5 stars
388
4 stars
100
3 stars
31
2 stars
24
1 star
35
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, within walking distance to downtown attractions like Broadway and Bridgestone Arena.
Breakfast
Guests consistently highlight the breakfast as a standout feature, noting its variety and quality.
Staff
The staff is frequently described as friendly and helpful, contributing positively to the overall experience.
Room Size
Several reviews mention that the rooms are small and lack adequate storage, which may not suit all guests.
Parking Fees
Many customers express dissatisfaction with the high parking fees, which are not clearly communicated during booking.
- JBJennifer Blust2 days ago5.0Amazing location with friendly service, great amenities and kind staff! We had a wonderful time. We appreciate the variety at breakfast, the generosity with bottled water and the thoughtful extras like popcorn in the lobby!
- DBDouglas BeddingfieldJan 6, 20264.0Nice, clean, but small. Micro rooms with little luggage room. Great variety of breakfast foods included. Walkable to broadway.
- JHJasmina HranisavljevicDec 30, 20255.0Great location, very clean room with comfortable beds, good heating system in the rooms. Having a locked parking was convenient, so we did not have to haul all our stuff after a long road trip. The breakfast is excellent with many options and high quality food.
- KHKim & Chris HoppeNov 29, 20255.0This hotel punches above its weight class. Great location to get downtown easily, but quiet enough for families to sleep. The staff is FANTASTIC! So friendly and helpful. The breakfast buffet was hands down one of my kids favorite we’ve been to. Great waffle toppings, eggs, omelets, pancakes, biscuits, sausage and the right amount of Nashville/Southern touch with chicken for waffles and everything. We went out during the day with the family and hung in the lobby to pay games and hit the pool before bed. Good desert and drinks in the lobby too.
- JIJacques IversenNov 26, 20251.0⭐️ 1 star – Avoid Hilton at all costs I had an extremely disappointing experience with Hilton. When I made my booking, their search engine automatically reset my date preferences, which resulted in a reservation being made for a week before my actual arrival. When I contacted Hilton for help, the service was anything but helpful. It took them two days to get back to me, and the only response I received was a flat refusal — no understanding, no flexibility, no attempt to resolve the issue. Absolutely not what you’d expect from a brand of their size. After this experience, my best recommendation is for everyone to stay away from the Hilton group. If this is their standard for customer service, I certainly won’t be staying with Hilton again — and I strongly encourage others to choose a hotel that actually cares about its guests.
Frequently Asked Questions About Tru By Hilton Nashville Downtown Convention Center
What are the check-in and check-out times at Tru By Hilton Nashville Downtown Convention Center?
Check-in time is 16:00 and check-out time is 11:00.
Is breakfast included at the Tru By Hilton Nashville Downtown Convention Center?
Yes, free breakfast is available for guests.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at Tru By Hilton Nashville Downtown Convention Center?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel have a fitness center and pool available for guests?
Yes, there is a fitness center available for free and an outdoor pool with an eco-friendly saline system.
Are there any onsite dining options within the hotel?
No, the hotel does not have a restaurant or bar, but offers a 24/7 market for snacks, drinks, and light meals.
What nearby places can I visit around Tru By Hilton Nashville Downtown Convention Center?
You can visit Parlor Doughnuts for coffee and donuts, Nick's Italian Deli for classic diner fare, or enjoy live music at the nearby Bridgestone Arena and visit the Country Music Hall of Fame located within walking distance.
Are there convenient coffee shops near the hotel for grabbing a quick drink or snack?
Yes, nearby coffee shops include Parlor Doughnuts and The Herban Underground, both offering coffee and smoothie options.
How can visitors staying at Tru By Hilton Nashville Downtown Convention Center enjoy Nashville's nightlife?
Guests can explore nearby bars and lounges such as RTB, Bar Sovereign, No Hard Feelings, and Fins Bar Nashville, all located within easy reach.