The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
4.31171 reviews
Business Details
About
HotelHilton
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $10 food and beverage credit; curated, rotating art tour; one La Colombe coffee from Gray & Dudley per day; yoga classes in art gallery; Press Reader access. Uniquely positioned in the heart of downtown Nashville, our art-filled hotel overlooks the gorgeous East Bank and is steps away from Broadway's entertainment district on Nashville's revitalized Second Avenue. We are within a mile of top attractions like Nissan Stadium, Bridgestone Arena, and the historic Ryman Auditorium.
Our purveyor-driven dining experience at Gray & Dudley pays homage to our building's 1899 heritage through farm-to-table Americana craftsmanship. With nearly 11,000 sq. ft. of versatile event space, a state-of-the-art fitness center, an incredible restaurant, and a cozy lounge, we offer everything you need for a memorable stay.
Location
The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
221 2nd Ave N, Nashville, TN
37201, United States
Hours
Reviews
4.3
1,171 reviews
5 stars
795
4 stars
164
3 stars
74
2 stars
56
1 star
82
What are people saying?
AI-generated from recent customer reviews
Location
Guests frequently praised the hotel's excellent location, being within walking distance to Broadway and other attractions.
Staff Service
While many reviews highlighted friendly and helpful staff, there were notable inconsistencies in service quality, with some guests reporting unhelpful or rude interactions.
Room Quality
Feedback on room quality was mixed; some guests appreciated the cleanliness and decor, while others found rooms small, outdated, or with maintenance issues.
Valet Parking
Valet service received significant criticism for being slow and causing damage to vehicles, with high fees and lack of accountability noted by multiple guests.
Dining Experience
The on-site restaurant was mentioned positively for its food and drinks, but some guests felt the prices were too high and the service could be improved.
- MHMark Henderson2 days ago4.0Mattress was hard and not very comfortable.
- DHDanielle Hamilton6 days ago1.0Horrible hotel, horrible management, even worse corporate management.
- MVMiss ValJan 4, 20264.0We stayed here for the weekend in January. We booked ahead via the Hilton app using points. *Google maps directions didn’t take us to the hotel entrance, it brought us to a side street a half a block down. If this happens to you, just turn right at the stop sign. * Check in was easy and the front desk agent was friendly and helpful. Our room was clean and comfortable. I thought the mattress was perfect for a good night sleep but the pillows were not as firm. Just my personal preference. We used valet parking which was $60/night I believe but it was the most convenient for us. There is a parking garage a half a block away but I don’t remember the price - I think it wasn’t much less than the valet. The valet staff were friendly. There is an onsite bar/restaurant. They have a coffee bar here. They gave us a couple guitar pics at check in that were for coffee. I’m not sure if this was for everyone or based on your Hilton Honors status. We had coffee, breakfast, a few appetizers and drinks one night. The food was good. The staff were all friendly. I’ll do a separate review of the restaurant. The location is great. It’s just a couple blocks from Broadway and it was very walkable. We had an enjoyable time and would stay here again.
- LHLeah HoppesDec 27, 20255.0Beautiful hotel, excellent espresso/coffee (in the restaurant) and coffee prices are reasonable considering the restaurant is pricey which is typical, but food was great. Location was excellent. Only downside is they've gone cashless which is annoying.
- MFMichael FischerDec 16, 20255.0Great hotel, great staff, perfect location. Had a great time at the bar!
Frequently Asked Questions About The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
What types of parking are available at The Bankers Alley Hotel Nashville?
The hotel offers parking and valet parking services for guests.
Are pets allowed at The Bankers Alley Hotel Nashville?
Yes, both cats and dogs are welcome at the hotel.
Does The Bankers Alley Hotel Nashville provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
What are the standard check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
What dining options are available on-site at The Bankers Alley Hotel Nashville?
The hotel features the Gray & Dudley restaurant, which offers farm-to-table Americana cuisine and a cocktail bar.
Are there any fitness facilities available at the hotel?
Yes, there is a state-of-the-art fitness center available free of charge to guests.
What is the hotel's policy on housekeeping services?
Housekeeping services are available during your stay.
What nearby entertainment options are there around the hotel?
The hotel is steps away from Nashville's Broadway entertainment district and close to top attractions like Nissan Stadium, Bridgestone Arena, and the historic Ryman Auditorium.
How can guests access art and wellness activities during their stay?
Guests can enjoy the hotel's curated, rotating art tours and yoga classes held in the art gallery as part of the mandatory destination charge.
What nearby places can guests visit for spa and wellness services?
Near the hotel, guests can visit IntraVenous Solutions - IV Bar Downtown Nashville for medical spa and wellness treatments, and Bright and Tight Nashville for beauty and teeth whitening services.
Where can guests find local dining or nightlife options nearby?
Nearby options include the American restaurants and cocktail bars Gray & Dudley and Black Rabbit, as well as the boutique spot The Pink Pistol Music City and the speakeasy Cordovas.
What nearby transportation or parking facilities are available for hotel guests?
Metropolis provides nearby parking options, which guests can use if hotel parking is full or as an alternative.