The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

Reviews

• KW

  Kat Watt

  6 days ago
  5.0
  We absolutely love everything about this hotel... staff, rooms, bar/food service, and the location! A quiet retreat from the craziness of Broadway (just a few blocks away) and steps from Printer's Alley! This is now the ONLY hotel I will stay at when visiting Nashville!
• FA

  Fayola A

  Nov 14, 2025
  5.0
  Stayed here for a work conference and experienced the absolute best service! As a woman traveling alone, the employees ensured my safety, were extremely welcoming and attentive, and all in all, far exceeded my expectations with their kindness! I specifically want to shout out and thank Eric Y. working at valet, he goes out of his way to open the doors for anyone coming in and speedily assists everyone with their bags. He is passionate about what he does! I also want to thank Terraniece at the front desk as she was an absolute pleasure!
• DA

  Danielle Roberts Adams

  Nov 12, 2025
  5.0
  Staff are friendly and helpful. Only a short walk to Broadway. Perfect quiet spot!
• RC

  Rachael Collins

  Nov 6, 2025
  2.0
  The location of the hotel is absolutely wonderful. We were in town for my husbands 50th birthday and from this hotel My entire party of 8 were able to walk to everywhere easily. My room was what the front desk referred to as a "presidential suite". Not so presidential to me. The room was much smaller then expected which wasn't the biggest deal since we obviously didn't go to nashville to sit in our room BUT we paid for a nice balcony room so our group could chill during the day and decide what we were going to do at night. The balcony had an overhang umbrella that was broken. We called the front desk several times over the first few days and were told they would send someone up to fix it or replace it but nobody ever showed. Finally, 3 days into our stay someone came to the room, looked at the umbrella and laughed saying "I told them a few times to replace it". Then actually said to us "you don't want me to try to replace it now, do you?" The umbrella was never replaced or fixed during our stay. Inside the room there were 4 different outlets not working making it really difficult to charge phones and electronics at night. It was just a lot of problems for the price. I've always loved Hilton tapestry hotels but this stay will make me rethink using them in the future.
• BH

  Brooke Hunt

  Oct 29, 2025
  4.0
  I stayed at this hotel over the summer. The check in experience was very smooth, I did have to return to the lobby because my keys didn't work but it was easily fixed. The location was super close to plenty of activities and food, I didn't need to Uber for much unless I was going far. The room itself was clean, but it did have a slight smell, which I think came from the A/C. The happy hour was good, the drink was strong and food was amazing though it did take a little longer than I would expect for happy hour items. My biggest critique was there no water. The hotel only has a small water dispenser in the lobby, but no ice machine or fill station. Since I visited during the summer, I was quite thirsty throughout the day. The only water available being from the bathroom sink or in my case, considering a venture out at night for bottle water. A small thing I know but a water machine, even just one on another floor would've been nice.

Frequently Asked Questions About The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton