Millennium Hotel Maxwell House Nashville

Reviews

• IB

  Ira Baxter

  6 days ago
  5.0
  The room was well kept, and we had a great view of the Nashville downtown skyline. We were there for my birthday and the staff made note that it was my birthday. Shortly after we checked in, the management surprised us with a complimentary bottle of champagne and dessert via room service.
• RH

  Rodger Hatchard

  Nov 17, 2025
  5.0
  The best experience I have ever had. I'd recommend to anyone. The staff was superb and the rides downtown. One driver was a tour guide and the other got you downtown like a NASCAR driver 🤣 both were safe drivers. What a blessed stay.
• SG

  Sarah “sarah grimes” Geames

  Nov 13, 2025
  4.0
  the rooms and staff were very nice. Rooms and hotel were very clean the staff very friendly and helpful. The water pressure in the shower was amazing i would stay again just for that...lol but overall i had a great stay and would stay again
• CE

  cyndi eicholtz

  Nov 11, 2025
  1.0
  Steer clear of this hotel for a while. They claim they are updating but the hotel was so dirty and worn that it looks like it hasn't been touched in 20 years. The breakfast was very limited, the staff very unfriendly. If you want a cheap budget property and don't care about cleanliness then this is the hotel for you. They do offer a free shuttle to downtown which was nice but that was the extent of it. I filled in the survey and they offered me a whopping $5 off my next stay with them. Really??
• EZ

  Erin Zimmerman

  Oct 26, 2025
  1.0
  Tldr: would not stay here again. The good: staff was helpful and kind and knowledgeable. Check in and out was easy. The ac unit kept the room nice and cool. There was a fridge and microwave in the room (although the fridge was rusted through on the bottom) The view we had was very pretty There is a shuttle that runs every 30 mins to and from broadway The bad: The breakfast was the worst offender in a slew of disappointments. It was $22 daily and that was not optional. For $22 my spouse and I could have had a much nicer breakfast literally anywhere else. Breakfast consisted of: Vanilla yogurt Strawberry yogurt Granola (but basically lightly sweet rolled oats) Waffles (only 2 stations so there was almost always a long wait) with only pancake syrup and butter for toppings Cereal that no one touched and was incredibly stale Cut up fruit that varied but was always under ripe and hard and tasteless Toast and bagels (which would run out of cream cheese by 7am) We only had a protein (hard boiled eggs, not bad) one of the days. There was nothing you could take with you on the go. Yogurt was in buckets. I didn't expect much, but I was expecting a protein of any sort daily. The juice was so watered down the apple juice was clear. The coffee at Maxwell House (a coffee brand mind you) was so horrible and burnt tasting and not able to be covered by their room temp milk and creamer. The hotel is dingy and Dark and incredibly outdated. The toilet made a screeching noise that lasted minutes every time it was flushed. The tub had obvious rust spots and I didn't feel clean using it. I was worried that the bottom would break through with the obvious depression covered with a sticker of sorts. Especially with the shower head being neck height and having to stoop to use it. I'm 5'4" for reference. --- Edit: in response to the hotel responding to the review. It is not complimentary if it is a compulsory fee. I would not have used the shuttle, I would not have eaten the breakfast (the sad version it was), if I could have saved almost $100 for my stay. That would have covered a decent breakfast literally anywhere else for 2 and parking.

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