Hotel Indigo Nashville - the Countrypolitan by IHG

4.5
1585 reviews

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Stay in historic Printer's Alley at the Hotel Indigo® Nashville at the Countrypolitan. Our hotel sets the beat in the Entertainment District with its timeless Nashville style and urban edge. Experience what makes our hotel unique through the heritage and spirit of Nashville. Enjoy a craft cocktail with live music and local songwriters every night. Savor home-grown regional fare at the Countrypolitan Bar & Kitchen. Relax in luxury rooms and suites with modern décor and whimsical touches. Host meetings, events, and weddings in four elegant venues. Walk to the iconic music venues in downtown Nashville, the Broadway Entertainment District, Printers Alley, Bridgestone Arena, Ryman Auditorium, the Country Music Hall of Fame, and Nissan Stadium.

Location

Hotel Indigo Nashville - the Countrypolitan by IHG
315 Union Street, Nashville, TN
37201, United States

Hours

Reviews

4.5
1,585 reviews
5 stars
1,063
4 stars
331
3 stars
101
2 stars
35
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and attentive staff, particularly highlighting individuals like Heather and Andrea at the front desk for their exceptional hospitality.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over the lack of thorough cleaning.

Location

The hotel is well-located near downtown Nashville, with easy access to popular attractions like Broadway and Printer's Alley, which many guests appreciated.

Valet Parking

Valet service received mixed reviews, with some guests noting high costs and long wait times, while others appreciated the convenience despite the issues.

Room Quality

Feedback on room quality was mixed; while some guests enjoyed the decor and comfort, others reported issues with outdated furnishings and maintenance problems.
  • DR
    Darren Royse
    Nov 9, 2025
    5.0
    If your wanting to explore downtown Nashville, this location is really hard to beat. Literally steps from printers alley, couple blocks to Broadway, parking is pretty easy, thier restaurant/bar music scene is great. Highly recommend. Also restaurants everywhere around, from Jeff Ruby's to all night pizza, steps away!!
  • MQ
    Marina Queiroz
    Nov 9, 2025
    1.0
    Breakfast was included in my reservation. I specifically confirmed that with front desk. After checkout my card was charged USD 40. I have sent texts using the reservation app, the hotel website and they never responded. Complete disrespect.
  • SR
    Shola Richardson
    Nov 1, 2025
    1.0
    No room service, unfriendly bartender and manager. BED BUGS!!! Manager thinks it's not a big deal for clients to sleep with"ants"...NOT ANTS! Promised a refund, charged full price. Could only get pics of 2 before they borrowed into the bedding.
  • JK
    Jon Koenig
    Oct 26, 2025
    5.0
    The Hotel Indigo & The Countrypolitan were excellent! The room was clean and the decor was vintage in style, well suited for the classic bank building! The staff (hotel & dining) provided excellent service and were very attentive. The menu has a good selection and representative of southern food. The smoked brisket corn dogs are a must (y’all will thank me!). The live music each night was wonderful! The location is a few blocks from Lower Broadway, but a nice easy short walk. When we’re in Nashville, we will visit again for sure!
  • SW
    Sarah Walko
    Oct 24, 2025
    5.0
    I do not usually write hotel reviews, but my experience at Hotel Indigo Nashville truly stood out. The room was spotless, quiet, and beautifully designed, with stylish décor and thoughtful touches that made it both comfortable and functional. The bed was lovely, the blackout shades ensured the Nashville nightlife didn't affect a perfect night’s sleep, had a hand soap dispenser at the sink (much better than a bar of soap), and having a steamer in the room was such a bonus (more info about room below). The location was unbeatable - just a short walk from the Broadway area, tons of restaurants, and incredibly convenient for walking back and forth to a conference at Titan Stadium. I also loved how the hotel preserved elements of the original building’s architecture, which gave it so much charm and authenticity. As someone who loves Halloween, the spooky décor from the Owner was curated so well and made the space feel lively and fun. Every staff member we interacted with (front desk, valet, housekeeping, wait staff at the restaurant) was genuinely kind and attentive. I appreciated the complimentary restaurant vouchers and the live music in the lobby, which created a warm Nashville atmosphere. They even sent text messages during my stay introducing the featured artist and checking in to make sure everything was going smoothly. When I checked out, they kindly valeted my suitcase for the day so I could attend the last day of my conference without having to lug my suitcase around. Overall, it was an exceptional stay from start to finish - thoughtful, stylish, comfortable, and full of personality (all hard to find in hotels these days). I would absolutely stay here again the next time I am in Nashville.

Frequently Asked Questions About Hotel Indigo Nashville - the Countrypolitan by IHG

Is Hotel Indigo Nashville - the Countrypolitan by IHG suitable for business travelers?

Yes, Hotel Indigo Nashville - the Countrypolitan by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.

Does Hotel Indigo Nashville - the Countrypolitan by IHG have a loyalty program?

Yes, Hotel Indigo Nashville - the Countrypolitan by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Nashville - the Countrypolitan by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.