Our suites are a 10-minute walk from Music City Center. The Country Music Hall of Fame and Bridgestone Arena are within a mile. Downtown Nashville and Nissan Stadium are less than two miles. Our Vue Rooftop Lounge offers city views. Enjoy our fitness center, complimentary breakfast and bike rental, event space, and Evening Reception Mon – Thurs.
Location
Homewood Suites by Hilton Nashville Downtown The Gulch
I stayed here in December 2025 and unfortunately had a frustrating experience.
Parking is advertised very clearly on Google as a free amenity. When I arrived, I was told parking is not free, and when I pointed out the listing, the response from staff was largely unhelpful, they gave me a discount but claimed that a 3rd party called Metropolis controls their parking. Since Google listings are controlled by the business, that information should either be corrected or honored as advertised. I asked for a credit on my stay and they denied and said a manager was unavailable.
On top of that, I was overcharged by their third-party billing provider for an extra (fourth) night that I did not stay. STILL UNRESOLVED. I called multiple days in a row, tried alternate phone numbers, and spent a long time just trying to reach a person (literally 1.5 hours on the phone multiple people don't pick up) I even contacted Hilton customer service directly, was transferred several times, and ultimately told no one could help me.
Between the misleading parking information, poor customer service, and billing issues that still haven’t been properly resolved, this stay caused far more stress than it should have. I expected better communication and accountability.
Adding the one picture I have to prove that I stayed here so this doesn't get removed. Please contact me, I want my overcharge back.
WH
William Hammarstrom
Dec 30, 2025
5.0
New hotel. Spacious rooms. Very clean. Great location.
MR
Mildred Rivera
Dec 29, 2025
5.0
First time to visit TN. I loved that the reception desk was on the 11th floor. Very different. Definitely was a beautiful view. Adam greeted me at check-in. Took good care of me. Visited the bar Graysie(not sure of spelling), great bartender, great vibe she was super sweet. Thank you guys so much for your hospitality.
KC
KC C.
Dec 19, 2025
3.0
Love the location...service is hit or miss...breakfast quality & service inconsistent
EP
Evelyn Piechocki
Dec 17, 2025
1.0
Where do I began. I came to Nashville to see Christmas. I have stayed in several Homewood suites but this is a new one. I would have thought it would have been wonderful. Well there is no decorations zip none. There is one tree in the hallway. I ask the front lobby person and the comment to me was not everyone celebrates Christmas hence no decorations. Also there is a big displayed rock in the middle of the lobby what is that? This hotel has no atmosphere.
Frequently Asked Questions About Homewood Suites by Hilton Nashville Downtown The Gulch
Does Homewood Suites by Hilton Nashville Downtown The Gulch offer any pet accommodations?
Yes, both cats and dogs are allowed at Homewood Suites by Hilton Nashville Downtown The Gulch.
What are the check-in and check-out times at the hotel?
Check-in time is from 4:00 PM, and check-out time is by 11:00 AM at Homewood Suites by Hilton Nashville Downtown The Gulch.
Is there parking available at the hotel?
Yes, both parking and valet parking services are available for guests.
Does the hotel have a fitness center and business amenities?
Yes, the hotel offers a fitness center and a business center for guests' convenience.
Are there any dining options or restaurants within or nearby the hotel?
The hotel has a restaurant on-site, and nearby popular options include The Iberian Pig, Sushi | Bar Nashville, and Superica Mexican restaurant.
Is the hotel family-friendly?
Yes, Homewood Suites by Hilton Nashville Downtown The Gulch is kid-friendly, though it does not offer a kids club.
What amenities are provided in terms of guest rooms and services?
The hotel offers digital guest room keys, 24-hour front desk service, housekeeping, a convenience store, laundry facilities, free Wi-Fi, and a social hour Monday through Thursday evenings.
How can guests use nearby transportation or entertainment venues?
Guests can easily explore downtown Nashville, with Music City Center just a 10-minute walk away. Nearby venues like Bridgestone Arena and Nissan Stadium are less than two miles, offering entertainment options before or after their stay.
Are there any notable shops or recreational spots near the hotel?
Yes, guests can visit Colts Chocolates for desserts, Rumble Boxing for fitness classes, and Yazoo Brewing Company for local brews, all located near the hotel.
Is there a rooftop lounge or a place to enjoy city views at the hotel?
Yes, the Vue Rooftop Lounge at the hotel offers scenic views of the Nashville city skyline.