Holiday Inn Express & Suites Nashville-I-40&I-24(Spence Ln) by IHG

Reviews

• NH

  Netasha Hendon

  Nov 3, 2025
  3.0
  From the outside and pictures on site we thought this was a new or remodel hotel and we were wrong. The location is near the highway but nothing else really around but a waffle house, save a lot and a few Mexican restaurants. Staff was nice and accommodating. The hotel smells wet. Our 1st room clearly had waster damage it smelled so bad but were given another room. The 2nd room didn't smell but needed some work. Breakfast was nice in the morning as well.
• MB

  Martin Burrow

  Nov 1, 2025
  3.0
  Decent visit, but my least favorite of the Holiday Inn Express locations in the area. Nice job to the team who did help me print out some things that I needed while on a business trip. Otherwise the hotel is really showing it's age and there are no good views to be had anywhere that I could see. Convenient to the interstate so that's nice. I tried it because I was curious but I think I'll go back to my regular location next time. Desk chair was very uncomfortable and I did need to work for several hours while I was there. Room was clean, no issues there. It was really just the atmosphere, age, and location.
• AV

  Andres Villalba

  Nov 1, 2025
  5.0
  My girlfriend wants to come back here.
• JJ

  John

  Oct 23, 2025
  1.0
  IHG, please sell this location. It gives your organization a blackeye. Shabby, dirty and smelly!!!! Two of three towels are stained. The bathmat is stained. One face cloth has a yellow stain in the center. Hand towel has a quarter sized hole in it. There’s exposed plumbing in the bathroom. The lobby smells bad. The elevator smells like hydraulic fluid or some other petroleum product. The hallway smells bad and the room smells moldy. This whole facility is threadbare and worn out. It is unlike any Holiday Inn express I’ve ever stayed in.I really really wish I could get my money back. The man at the front desk was polite, but not friendly. Creepy people hanging around near elevator…they look homeless. Feels very unsafe here. IHG, sell this location or close it!!!!
• MR

  Magan Runner

  Oct 12, 2025
  1.0
  When you walk in the front door the floors were very nasty. Once on the carpet it felt very uneven with bumps. When we got to our room it was very large so that was nice. The shower had hair in it. I went in to the bathroom to get ready and there was water all over the floor because the toilet was leaking. They immediately switched us rooms. When we walked into that room it smelled like mold and mildew with water stains on the ceiling. Needless to say that led me to have a migraine. The smell is almost unbearable. Everything in the room feels damp. The bed is comfy. The outside of the building is very sketchy. There was homeless people all around on the main road coming in the entrance. We are reward members and have stayed in several other locations and we have never had this problem. I would NOT recommend anyone to stay here. I wish we would have taken the time to read other people's reviews.

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