Brand Certified
Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG
3.8(695 reviews)
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
Business Details
5612 Lenox Avenue, Nashville, TN
37209, United States
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
(615) 353-0700
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/nashville/bnalx/hoteldetail
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
About
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Nashville! At our Holiday Inn Express Nashville West you will find comfort and convenience since we are centrally located to all you want to see and do in Nashville. Our newly renovated 103 room hotel has plush bedding, microwave, mini fridge, coffee make, iron, ironing board and free WIFI throughout the entire hotel. Express Start breakfast is included in your stay. Outdoor seasonal pool, onsite parking, gym and self laundry facility. We are committed to your health and well being with our IHG clean promise.
Along with easy access to Interstate 40, 65 and 24 we are located just a few miles away to Vanderbilt University, TSU, Vanderbilt Medical Center, Baptist and Saint Thomas hospitals. Only 5 miles to Downtown Nashville, Fifth and Broadway, Country Music Hall of Fame, The Ryman, and so much more. There is shopping all over Nashville, plus some of the best eateries you will find any where. Don't forget to visit the Nashville Zoo at Grassmere, Titans football Nissan Stadium or First Horizon Park and see the Nashville Sounds play baseball. Last but not least the newest addition to Nashville visit GEODIS park for soccer. Other place to visit while in Nashville is The Grand Ole Opry, the General Jackson, The Parthenon at Centennial Park, Bell Meade Historic site and Winery. We are not Pet Friendly and do not offer a shuttle service.
Location
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG
5612 Lenox Avenue, Nashville, TN
37209, United States
Hours
Certified by Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG • Mar 01, 2026
Reviews
3.8
695 reviews
5 stars
293
4 stars
193
3 stars
91
2 stars
47
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted exceptional service from staff members, particularly Mia, who consistently received praise for her friendliness and helpfulness.
Cleanliness
Guests frequently noted that the rooms and common areas were clean, although some mentioned issues with mold and air quality in certain rooms.
Customer Service Issues
Several customers reported negative experiences with management and front desk staff, citing rudeness and unprofessional behavior, particularly from the general manager.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the options available.
Room Conditions
While many found the rooms comfortable, some guests expressed dissatisfaction with the size, age, and maintenance of the facilities.
- JKJoe Kerr5 days ago5.0Simple but elegant with good customer service
- SSScot SimmonsFeb 25, 20264.0Great hotel just not in the best spot. The staff was super nice. The room was in good shape, really clean and fresh. If in the area I recommend this hotel.
- PPponcrunkFeb 14, 20262.0The outside parking lot door doesn't accept key cards. When the front desk clerk was notified, she just rolled her eyes and said it was a known problem. I said, "Great, it's Sunday, the maintenance guy will be here tomorrow." I replied, "Amazing! I'll be here for a week and will report back." Bigger eyes roll...
- RLrae lFeb 8, 20265.0Dear IHG Hotels and Resorts and Google Reviews, Karen, Manager of this Nashville Holiday Inn Express, off White Bridge Rd on Lenox, IS INCREDIBLE! Karen saved me during the ICE STORM! If you notice I haven't given stars for rooms or service, that's because I couldn't make it to my reservation; however, neighbors did flee there and said excellent! Karen is warm, receptive, and compassionate. She resolved my issue without one second of hesitation and so sweetly! I can't get over it. It was as if she were family. IHG and all corporate, make Karen HEAD OF TRAINING FOR ALL OF YOUR PROPERTIES if you want customers. Inclement unpredictable weather will increase putting many in harm's way, needing shelter. Knowing a 'Karen " is there will be your ticket to success and my neighborhood's refuge. I pray her salary and benefits are commensurate with her exceptional skill. Thank you, Karen and BTW to the sweet gentleman who fielded my call!
- SPSister PamFeb 7, 20265.0I stayed here over a week after the recent ice storm in Nashville. The room as well as common areas in the hotel were clean. The breakfast had great variety each day. Most of all the staff were absolutely wonderful!!! Everyone I encountered we're friendly, helpful and professional. The staff helped make being displaced as stress free as possible. If I am ever displaced from my apartment this Holiday Inn Express will be the first place I call.
Frequently Asked Questions About Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG
What are the check-in and check-out times at Holiday Inn Express Nashville W I40/Whitebridge Rd?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast included during the stay?
Yes, a free Express Start breakfast buffet is available for guests.
Are pets allowed at this hotel?
No, pets including dogs and cats are not allowed at the hotel.
Does the hotel provide free parking and is it accessible?
Yes, free accessible parking is available for guests at the hotel.
What fitness amenities does the hotel offer?
The hotel features a fitness center equipped with elliptical machines and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator for convenience.
Does the hotel provide a local shuttle service?
Yes, a local shuttle service is offered to help guests with transportation in the area.
Are there nearby dining options around the hotel?
Yes, nearby dining includes Taqueria Don Carbon Express, Fat Mo's burger restaurant, Subway sandwich shop, Shoney's American restaurant, Laredo Taco Company, and Domino’s Pizza.
What nearby services are available for personal care and beauty?
Nearby you can find Priscilla Bass Hairstylist, Rita’s Beauty Salon, john lane studios hair salon, and Super Nail Supply for beauty and hair needs.
What attractions can guests visit near the hotel in Nashville?
Guests can explore Vanderbilt University, Country Music Hall of Fame, The Ryman, Nashville Zoo at Grassmere, Nissan Stadium, First Horizon Park for baseball, GEODIS Park for soccer, The Grand Ole Opry, The Parthenon at Centennial Park, and Belle Meade Historic Site and Winery, all within a few miles from the hotel.
Brand Certified Facts from Holiday Inn Express Nashville W I40/Whitebridge Rd by IHG
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