Hilton Nashville Green Hills

4.2
606 reviews

About

HotelHilton
Hilton Nashville Green Hills is ideally located just five miles from Downtown Nashville, near all the best restaurants and upscale shopping the Green Hills area has to offer. Shop at The Mall at Green Hills located just next door. Enjoy a night out at the legendary Bluebird Cafe, or take in the beauty of nature at nearby Cheekwood Botanical Gardens. Stay close to local businesses and corporations, and Belmont University is just a mile away. Relax in a stylish guest room or suite with thoughtful amenities and modern dcor. All guest rooms include 49-inch HDTVs, oversized desks, WiFi connectivity, refrigerators, and coffeemakers. Upgrade for Executive Lounge access, or choose a suite for more space and extra amenities like a deep soaking tub. Hotel amenities include a rooftop SkyBar, and a rooftop pool with sweeping panoramic views. Work out in our large Precor fitness center. Stay connected from our business center. Relax in our beautiful lobby featuring original works of art. Boasting an open concept kitchen and outdoor dining, our Harth restaurant offers an American style menu with a focus on local ingredients. Start your day with a freshly prepared buffet breakfast, or enjoy a delicious dinner. Stop by the Harth Lounge for a cocktail or craft beer. On the weekends, take in the views of the hills surrounding Nashville from our rooftop SkyBar. Host an event in over 4500 sq. ft. of flexible meeting space with a capacity for up to 350 guests. We offer onsite catering and AV equipment for meetings, while our Ballroom serves as a luxurious venue for your social gathering with 10 to 250 guests.

Location

Hilton Nashville Green Hills
3801 Cleghorn Avenue, Nashville, TN
37215, United States

Hours

Reviews

4.2
606 reviews
5 stars
393
4 stars
103
3 stars
33
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff praised for friendliness while others were criticized for rudeness and lack of responsiveness.

Cleanliness Issues

Several guests reported cleanliness problems in rooms and bathrooms, including mold, unpleasant odors, and unclean surfaces.

Restaurant Experience

The restaurant received positive feedback for food quality but faced criticism for service delays and menu insensitivity.

Location and Amenities

The hotel is well-located near shopping and dining, with good amenities like a rooftop pool, but parking and construction issues were noted.

Management Concerns

Guests expressed dissatisfaction with management's handling of complaints and issues, indicating a lack of accountability and responsiveness.
  • RR
    rhmgandhi
    Jan 5, 2026
    4.0
    Pizza at the restaurant is really good! Room was ok.
  • SM
    Sean McCracken
    Nov 26, 2025
    3.0
    We stay here ever Thanksgiving … because it’s so clean, lush, and luxurious. Perfect location for all to do in Nashville …BUT, the restaurant closes at 930am and does not open again till 1130a….come on… you are a major chain hotel in a significant city. You should be offering food all day long. They have a dinky sign up stating closed until 1130am…so clearly they have multiple of guests wondering into the only restaurant on property looking for brunch…. They do offer a brunch on Saturday…. But dues not good the other 6 days of the week…especially during a holiday week I would be more accommodating to your guests like 90% if your competitors. I am literally sitting here in the lobby typing this review and listening to 3 separate families debating where to go to eat and some with children who are stating that they are “starving “… watching three middle age women complaining to the front desk about the restaurant hours…so significant lost revenue for the hotel. Very strange business model. Cannot return especially when the brand new Crestmoor is right across the street.
  • A
    حلاوة روح Nadasha Al-Ashqar
    Nov 25, 2025
    1.0
    We booked a room for $152 and my husband after he gets he's credit card and paid $252 ... So it's not fear and different price 🤔 I will not ever book a room with them . Sorry.
  • TT
    Traci Taylor
    Nov 21, 2025
    4.0
    This hotel is an amazing place to stay, and the food in the restaurant is wonderful. Top notch service in hotel and restaurant, and food that is beyond awesome. Great happy hour specials…….$7 beverages and $9 burgers and bites until 7pm. Across from Green Hills mall with great shopping! What’s not to like? The restaurant manager yelling at the servers where guests can hear. Very uncomfortable.
  • PG
    Pam Goodwin
    Nov 18, 2025
    5.0
    Love this location and hotel in Nashville. Great price. Beautiful interior design and spacious rooms. Easy check in and out. Raven at the front desk went above and beyond. The restaurant at the hotel has a fantastic happy hour and the food was delicious. Walking distance to the high end mall for excellent places to shop and eat. This trip had my sisters dog and so pet friendly. Have an area out front of hotel for dogs. Will be back next time in the area.

Frequently Asked Questions About Hilton Nashville Green Hills

What are the check-in and check-out times at Hilton Nashville Green Hills?

Check-in is at 3:00 PM, and check-out is at 11:00 AM.

Does Hilton Nashville Green Hills provide accessibility features for guests?

Yes, the hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.