Brand Certified
Hilton Nashville Green Hills
4.2(614 reviews)
Certified by Hilton Nashville Green Hills • Mar 01, 2026
Business Details
3801 Cleghorn Avenue, Nashville, TN
37215, United States
Certified by Hilton Nashville Green Hills • Mar 01, 2026
(615) 297-9979
Certified by Hilton Nashville Green Hills • Mar 01, 2026
https://www.hilton.com/en/hotels/bnagrhh-hilton-nashville-green-hills/
Certified by Hilton Nashville Green Hills • Mar 01, 2026
About
Certified by Hilton Nashville Green Hills • Mar 01, 2026
HotelHilton
Hilton Nashville Green Hills is ideally located just five miles from Downtown Nashville, near all the best restaurants and upscale shopping the Green Hills area has to offer. Shop at The Mall at Green Hills located just next door. Enjoy a night out at the legendary Bluebird Cafe, or take in the beauty of nature at nearby Cheekwood Botanical Gardens. Stay close to local businesses and corporations, and Belmont University is just a mile away.
Relax in a stylish guest room or suite with thoughtful amenities and modern dcor. All guest rooms include 49-inch HDTVs, oversized desks, WiFi connectivity, refrigerators, and coffeemakers. Upgrade for Executive Lounge access, or choose a suite for more space and extra amenities like a deep soaking tub.
Hotel amenities include a rooftop SkyBar, and a rooftop pool with sweeping panoramic views. Work out in our large Precor fitness center. Stay connected from our business center. Relax in our beautiful lobby featuring original works of art. Boasting an open concept kitchen and outdoor dining, our Harth restaurant offers an American style menu with a focus on local ingredients. Start your day with a freshly prepared buffet breakfast, or enjoy a delicious dinner. Stop by the Harth Lounge for a cocktail or craft beer. On the weekends, take in the views of the hills surrounding Nashville from our rooftop SkyBar.
Host an event in over 4500 sq. ft. of flexible meeting space with a capacity for up to 350 guests. We offer onsite catering and AV equipment for meetings, while our Ballroom serves as a luxurious venue for your social gathering with 10 to 250 guests.
Location
Certified by Hilton Nashville Green Hills • Mar 01, 2026
Hours
Certified by Hilton Nashville Green Hills • Mar 01, 2026
Reviews
4.2
614 reviews
5 stars
397
4 stars
104
3 stars
34
2 stars
18
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers reported inconsistent and poor service, particularly at check-in and during problem resolution.
Room Quality
Several guests noted issues with room cleanliness, maintenance, and comfort, including problems with HVAC and plumbing.
Location and Amenities
The hotel is praised for its convenient location near shopping and dining, but some amenities, like restaurant hours and parking, received criticism.
Staff Performance
While some staff members received high praise for their service, others were described as rude or unhelpful, leading to mixed experiences.
Value for Money
Guests expressed concerns about pricing, particularly regarding unexpected charges and the perceived value of services offered.
- DSDana J. SmithFeb 16, 20265.0Loved this hotel!! Beautiful and spacious. Great location. Food and drinks are delicious. Great service.
- DLD LoveFeb 16, 20265.0Loved this hotel. The rooms are spacious, clean and well lit. The food at the restaurant was freshly made and delicious. The food was amazing. They had live music at the bar. I enjoyed my stay and will be back. Great location. They had great snacks and decor for Valentines Day.
- PMPAUL MEYERFeb 12, 20265.0I stayed at the Hilton Green Hills during the ice storm. I have to especially rave about Raven, Carmen, Sulia, George, David & Michelle (restaurant), Paris, Riley, Ghassan, and Gustavo for exceptional assistance during my stay. The room was excellent and the stay extremely comfortable. Excellent job to the whole crew (including two young women in the restaurant whose names I forgot to get) at a very rough time for everyone! Highly recommended - P. Meyer
- KLKelly LJan 30, 20261.0We had a 2 night reservation at this hotel, which we made online. It was during a power outage, and we recognize it was chaotic for all. My husband physically waited in line to check in at 2pm. They confirmed they had our reservation and said to come back at 4pm. When we came back at 4pm, the line was 75 people long. My husband waited in line for 2 hours and 10 minutes before a manager admitted that they overbooked and had no room the rest of us in line. At this point, it was dark. They did not offer us internet to help find other rooms. Cell service was minimal. They did mention 6 rooms in Cool Springs that they could help us get, however this was a half hour drive in an ice storm and we had no gps due to the lack of cell service. It was traumatic for my family. What they should have done at 2pm is to say that they believe they had overbooked to give us a chance to solve this problem at daytime, and not in the dark with crying children. I would never recommend this hotel to anyone. Management put people at risk by waiting to long to acknowledge a problem that they knew that they had.
- ABA. B.Jan 13, 20263.0Cordial and friendly staff, beautiful property next to Mall. Great for a night or 2 but no longer than that. Beds, bedding and pillows definitely must be replaced, old and extremely uncomfortable. We’re here for work and waking up with neck and back pains daily does not make it for a productive week.
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