Hampton Inn & Suites Nashville-Airport

4.1
1127 reviews
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Business Details

583 Donelson Pike, Nashville, TN
37214, United States
(615) 885-4242
https://www.hilton.com/en/hotels/bnahshx-hampton-suites-nashville-airport/

About

HotelHampton Inn
The Hampton Inn and Suites Nashville-Airport hotel is located on the east side of town, only 10 miles from downtown Nashville, Tennessee and just minutes from Music Row, The Grand Ole Opry and the Country Music Hall of Fame. The hotel provides 24-hour airport shuttle service. Our Nashville Hampton Inn and Suites features 111 hotel rooms that include suites with fully equipped kitchens. The amenity filled rooms include coffeemaker, hairdryer, iron and ironing board, phones with voicemail and cable TV with HBO. Hotel guests can request connecting rooms, cribs and laundry/valet services or use the on-site laundry facility. Sure to please the busy executive or leisure traveler, Nashville, Tennessee Hampton Inn hotel guests will enjoy complimentary On the House hot breakfast buffet served daily, complimentary high-speed internet service throughout the hotel and a business center. After a busy day, Tennessee travelers can relax in the outdoor pool or work out in the fitness center. Meeting and banquet facilities are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn & Suites Nashville-Airport hotel!

Location

Hampton Inn & Suites Nashville-Airport
583 Donelson Pike, Nashville, TN
37214, United States

Hours

Reviews

4.1
1,127 reviews
5 stars
594
4 stars
286
3 stars
89
2 stars
64
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, including dirty rooms, musty smells, and unkempt public areas.

Customer Service

Customer service experiences were mixed; while some staff were praised for their friendliness and helpfulness, others were criticized for being dismissive or unresponsive.

Safety Concerns

Several reviews highlighted safety issues, particularly regarding vehicle break-ins in the parking lot, leading to dissatisfaction with the hotel's security measures.

Facilities and Maintenance

Guests noted that the hotel is showing signs of age, with maintenance issues such as broken amenities and outdated decor.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking or poorly managed.
  • AG
    Annette Gregg
    Jan 1, 2026
    2.0
    The front desk attendant was not at all friendly when we checked in. The rooms are clean enough but the beds are old spring mattresses which are not at all comfortable. Rooms have the bare minimum and they do not even have a bottle of water. Super friendly attendant when we checked out, especially for it being 5am! Would not recommend based on this experience however it is really conveniently located to the airport however there are several other places to choose from in the same area.
  • JL
    John De Luca
    Dec 13, 2025
    3.0
    Zero cleanliness in the gym. Temp in the gym was 60 degrees. No sanitizing wipes.
  • GJ
    Glenn Jamieson
    Dec 8, 2025
    4.0
    Was fine, I'd stay here again but the place definitely shows signs of age. Staff was super friendly and welcoming so I give them a 5! Breakfast food quality was low to medium, but the dining area had plenty of room.
  • CD
    Chad Dalton
    Nov 20, 2025
    1.0
    This location has the worst customer service I have ever experienced at any Hilton property. I have 2 decades of Hilton stays and this place is enough to make me leave Hilton !!!!
  • JE
    Jason english
    Nov 18, 2025
    1.0
    I am truly disgusted and disappointed with this facility. I came to this hotel and spent 2 nights in Nashville, we drove about 13 hours and parked at the hotel. The rooms were some what clean and the noise at night was awful. The morning of checkout we packed our things and went to the front desk to checkout. Everything seemed normal, I walked outside to a note on my windshield. As I got closer I noticed that my drivers front window had been smashed open and there was glass everywhere. There was a worker outside and told me that a bunch of cars were broken into about 2:30 in the morning. The fact that the facility had my information to get a hold of me and didn’t call me, the room, or come knock on the door to alert me and left my vehicle and my belongings now unlocked all night until we checked out is absurd. This facility should be ashamed of themselves, I will not be returning back to this hotel
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Frequently Asked Questions About Hampton Inn & Suites Nashville-Airport

Is there free airport shuttle service available at Hampton Inn & Suites Nashville-Airport?

Yes, the hotel offers free 24-hour airport shuttle service for guests.

Are pets allowed at Hampton Inn & Suites Nashville-Airport?

Yes, both cats and dogs are welcome at the hotel.