Business Details
About
HotelHilton
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets; bicycle rentals.
Immerse yourself in local history, music legends and Southern charm at Graduate Nashville. With colorful, creative interiors, White Limozeen rooftop restaurant, and our own karaoke bar, it's a stay unlike any other in town. Set in Midtown, just a short stroll from Broadway and Vanderbilt University, Graduate is your perfect base for exploring Music City.
Location
Graduate by Hilton Nashville
101 20th Avenue North, Nashville, TN
37203, United States
Hours
Reviews
4.3
1,060 reviews
5 stars
757
4 stars
120
3 stars
55
2 stars
46
1 star
82
What are people saying?
AI-generated from recent customer reviews
Valet Service
The valet service, particularly by staff members Aland, Isaac, and Aidan, received high praise for being friendly, helpful, and efficient.
Hotel Decor
Guests appreciated the unique and vibrant decor of the hotel, highlighting its fun and Instagram-worthy aesthetic.
Cleanliness Issues
Several reviews noted cleanliness problems in the rooms and common areas, with some guests expressing disappointment given the hotel's price point.
Service Inconsistencies
While many staff members were described as friendly and helpful, there were complaints about inconsistent service, particularly regarding housekeeping and restaurant experiences.
High Costs
Guests expressed frustration with high costs for valet parking and additional fees, feeling that the value did not match the price paid.
- HOHilarie O'Connor1 day ago4.0Great room decor 😍 and lobby has lots of space to meet people and hang out. Guests are encouraged to put breakfast etc. on room tab. Fees for everything! TIP: Just pay tab as you go and skip gratuities.
- AAAnnabel Anderson3 days ago5.0Alan knew the fun five like I have never seen before. He was so polite and his curly hair was the best part of my day.
- LBLeslie BrownJan 2, 20265.0The place was quite lovely! We had a corner suite with a great view and went up for brunch at the White Limozeen before we left. My only complaint is that a few of our lights had LED bulbs that were going bad (they started flickering relentlessly after being in for a while).
- ACAlexander CJan 2, 20261.0The location and room is fantastic. HOWEVER, when you book keep in mind you will pay resort fees twice. Once at booking and again at check out. So many hidden charges after check out. I am long time Hilton Rewards member and I have never experienced a more deceitful way of charging “resort fees”. They will tell you up front you are being credited an amount to use daily while never explaining that it isn’t actually a credit at all. It is your resort fee again! I am putting a claim in with Amex, but the worst part was dealing with Resort Manager, Shanika. All she could say was it is in your confirmation email. I just checked, it is NOT. No where does it say I pay the resort fee twice. I am never staying here again, and anyone who does should be aware of this unthical way of conducting business. People should be properly disclosed at check in what these fees are. This is just dirty tactic this hotel uses to make sure you spend more at their resort. So keep that in mind when booking you will spend 100s more between parking and resort fees. Stay away and stay at a more honest establishment. Hilton should really look into this hotel and its management because judging by its past reviews it’s been a lingering problem with many other guests. The manager doesn’t care, and basically hung the phone up on me. I wish I would have seen these reviews prior. The reviews and bad experiences will continue to hurt this hotel that had potential to be a great stay for me and my family.
- KCKristi CanlerJan 1, 20265.0Our family came to Nashville for the New Year and Anniversary. At arrival Jalen was so welcoming and sent over some goodies for our room. He was very helpful throughout our stay between holding bags or just being friendly and informative. He has been the best customer service we have had at a hotel. We also went to White Limozeen one evening and Tobie, the manager was terrific! They had just closed the kitchen and she was able to still let us order some food. Overall we had the best customer service and the location was terrific being 10 mins from Broadway, the Gulch or 12 south. Very centrally located and only 15 mins from the airport. I highly recommend!
Frequently Asked Questions About Graduate by Hilton Nashville
What are the check-in and check-out times at Graduate by Hilton Nashville?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Is parking available at Graduate by Hilton Nashville?
Yes, parking is available including valet parking for $40 per night.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at Graduate by Hilton Nashville?
Yes, pets are welcome with a fee of $75 per pet per stay, up to a maximum of two pets.
Are there any dining options available within the hotel?
Yes, the hotel features three restaurants, including the White Limozeen rooftop restaurant and a karaoke bar.
What accessibility features does the hotel provide?
The hotel offers accessible parking and is mobility accessible with elevator service.
What kind of recreational facilities are available at the hotel?
There is a fitness center available, bicycle rentals for free, and no pools on the property.
Are there nearby restaurants where guests can dine outside the hotel?
Yes, nearby dining options include Cross-Eyed Critters Watering Hole, Poindexter Coffee, Five Guys Nashville - West End, Amerigo Italian Restaurant, and Taco Bell.
What nearby places of interest can guests visit around Graduate by Hilton Nashville?
Guests can explore Vanderbilt University, stroll to Broadway for music and entertainment, and visit landmarks like the Grand Ole Opry and the Cathedral of the Incarnation.
How can guests enjoy nightlife near the hotel?
Guests can visit nearby bars and lounges such as White Limozeen, Cross-Eyed Critters Watering Hole, and Jasper's for drinks and socializing.