Four Seasons Hotel Nashville

Reviews

• SM

  Steven Mccreedy

  Feb 14, 2026
  1.0
  Had to pay for my own parking 35 dollar for a job interview , the lack of communication they have there surprise me.
• SG

  Santa Barbara Gina

  Feb 13, 2026
  5.0
  We enjoyed a two night stay and the staff was professional, kind, & friendly. The room was lovely, albeit kind of a stark, modern feel, but very comfortable and with a nice view. Great in-room breakfast and an excellent meal at the restaurant. Good location for walking around Nashville!
• KH

  Kait H

  Jan 20, 2026
  1.0
  This does not match the quality or professionalism of the four seasons in atlanta. I was here with my husband for our honeymoon and we felt incredibly unwelcome. There were tons of hidden fees to the point we didn’t order anything after our first night, including having to pay nearly $100 extra for the wrong bottle of wine until we ourselves had to bring it to their attention (which was initially met by a man at the front desk with rudeness). I have stayed at many four and five star hotels and none had this pretentious vibe. You are much better staying at any 3 star hotel in downtown than here unless you love throwing money in a dumpster fire.
• JR

  Jason Rejano

  Jan 19, 2026
  5.0
  This was our fourth stay at a Four Seasons property, and we have consistently had great experiences with the brand. This visit did include a few minor hiccups compared to our previous stays, but true to their name, the team made every effort to make things right. We experienced some issues with the room, including lighting concerns and miscommunication around turndown service, as well as not receiving service during part of our stay. Julia, who leads housekeeping, stepped in that evening and made a genuine effort to resolve the situation. She was kind, responsive, and extended additional hospitality, which we truly appreciated. At checkout, the management team also acknowledged the challenges and ensured we left on a positive note. There were many positives during this stay. The room was excellent, and the view overlooking downtown Nashville was great. The location is ideal, close enough to Broadway to walk there and return easily, even in cold weather. We also booked massages and really enjoyed the experience. The spa and relaxation time beforehand were highlights of the stay and are highly recommended. Overall, it was a great experience with a few bumps along the way, but the team handled them well and made sure we felt taken care of. That level of service is why we continue to return and why they are the Four Seasons.
• RC

  Rashonda Crawford

  Jan 1, 2026
  3.0
  Four Seasons where? More like two seasons... My wife and I are a lesbian couple who stayed here for one night this past weekend. We’re local, so thankfully it wasn’t a long stay. The lobby of the Four Seasons Hotel Nashville is extremely basic and lacks any real “wow” factor you’d expect from a luxury brand. Check-in itself was quick, but we immediately noticed a concerning difference in service: other guests (white) were offered bottled water upon arrival, while we were not. I had to explicitly ask the front desk agent to provide water for my wife and me. That is absolutely unacceptable, especially at a hotel of this caliber. The room was clean and nicely appointed, but incredibly noisy due to its proximity to Broadway. We were told there was a city sound ordinance at midnight and that noise should stop then—which anyone familiar with Nashville knows is unrealistic. The bars were just getting started. We were offered earplugs, but no one books a luxury hotel expecting to sleep with earplugs in their ears. We ordered both breakfast and lunch via room service prior to checkout. While delivery was fast, the food quality was disappointing, especially given the price point. My wife ordered the salmon for lunch, and it was the smallest portion she’s ever been served—completely unjustifiable for what they charge. Checkout and valet service were equally frustrating. We requested our car about 10 minutes before leaving the room. When we arrived downstairs, the car wasn’t ready. After waiting another 10 minutes, there was still no update. My wife went to the valet desk, where we were told our request never showed up in their system due to ongoing technical issues. That meant waiting yet another 10 minutes for the car to be brought around, followed by an additional delay just trying to pull out because the valet area was so poorly designed and backed up. Whoever approved the design of the hotel’s front entrance and lobby should seriously reconsider the concept. It’s inefficient, uninspiring, and creates unnecessary congestion. I truly hope more thought—and money—went into the residences than the hotel itself, because this experience was nowhere near what one expects from a Four Seasons property.

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