Location.com logo
Brand Certified

Embassy Suites by Hilton Nashville Downtown

4.2
(1088 reviews)
Get DirectionsCallWebsite

Business Details

708 Demonbreun Street, Nashville, TN
37203, United States
(615) 736-7100
https://www.hilton.com/en/hotels/bnadees-embassy-suites-nashville-downtown/

About

HotelEmbassy Suites
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $25 food and beverage credit for use in all hotel outlets; $10 dry cleaning credit. Next to Music City Center and Bridgestone Arena, our all-suite hotel is perfect for exploring downtown Nashville. We are within a mile of the State Capitol, Ryman Auditorium, and Country Music Hall of Fame and Museum. Were within 10 minutes of Vanderbilt and Tennessee State Universities. Enjoy dinner and drinks with a view from our 30th floor restaurant and bar.

Location

Embassy Suites by Hilton Nashville Downtown
708 Demonbreun Street, Nashville, TN
37203, United States

Hours

Reviews

4.2
1,088 reviews
5 stars
717
4 stars
140
3 stars
67
2 stars
49
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many guests praised the staff for being friendly and helpful, there were several reports of rude or unhelpful interactions, particularly at the front desk.

Cleanliness

Guests reported mixed experiences with cleanliness, with some rooms being clean and well-maintained, while others encountered issues such as dirty bathrooms and unemptied trash.

Location

The hotel is well-located near major attractions, making it convenient for guests to explore downtown Nashville.

Elevator Issues

Numerous reviews highlighted slow and inefficient elevators, leading to long wait times, especially during peak hours.

Breakfast and Amenities

The complimentary breakfast and evening reception received positive feedback for their quality and variety, although some guests noted issues with food availability and service.
  • BE
    Bill Edwards
    5 days ago
    5.0
    Had another fantastic stay at the Embassy Suites in downtown Nashville. The hotel is very nice overall, and the location is hard to beat—super close to everything downtown, which makes getting around effortless. But the real highlight (and the reason I keep coming back) is breakfast—specifically the made-to-order omelets. Christy and Michelle were absolutely incredible. They weren’t just making omelets; they were genuinely welcoming, warm, and attentive, and they added that personal touch that turns a “good hotel stay” into a memorable one. They truly made my mornings and made the whole trip feel extra special. This was my third time staying here, and I returned because of how welcome they made me feel in the past—and they exceeded expectations again. Huge thanks to Christy and Michelle for everything. If you’re staying here, don’t miss breakfast! I’ll definitely be back.
  • RR
    Rach2_O
    6 days ago
    1.0
    Here for the stay, but what they don't tell your stay will be spent trapped in their death elevators that drop a floor and trap you for over and hour while you wait to be rescued. Happend to multiple people multiple times over a weekend stay. The front desk staff is horrendously rude, untrained and clearly don't care about any of the guest or even the basic concepts of hospitality. Do your friends and family a favor and stay literally anywhere else.
  • KK
    Kim Kays
    Feb 25, 2026
    5.0
    Super helpful staff, clean updated rooms, nice little happy hour, good breakfast, and great vibes. I stayed here a week for a conference. The staff was very helpful with package delivery issues I had and were really accommodating with our reservation changes. Would definitely recommend staying here if your attending a conference at the music city center.
  • AR
    Angela Rewa
    Feb 25, 2026
    5.0
    I stayed at this location for a work conference and I was extremely pleased with with my entire stay. The location is fantastic and the service was great. It was by far the best breakfast buffet I have experienced in all my travels. The room was great size and very clean. I have no complaints. I even ended up sick one afternoon and the staff went above and beyond to help me. A special shout out to Sarah who was exceptional.
  • MP
    Matteo Passalacqua
    Feb 22, 2026
    5.0
    Reserved a hotel room through Booking.com. Needed to make some changes to our reservation. Contacted Booking but never heard back. Called hotel several times and was told by various employees that they couldn't access the Booking reservation and was told to contact Booking. Tried Booking again only to play run around with their AI bot. Called hotel Feb 22nd at around 2:45pm ET and spoke with Danny. He accessed our reservation and made all of our changes right there. Danny was professional and the most help of anyone (or AI) through this entire process. Thanks Danny.
Read more reviews on Google

Frequently Asked Questions About Embassy Suites by Hilton Nashville Downtown

What are the check-in and check-out times at Embassy Suites by Hilton Nashville Downtown?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is Embassy Suites by Hilton Nashville Downtown accessible for guests with mobility needs?

Yes, the hotel offers accessible parking and elevators, and is mobility accessible.

Brand Certified Facts from Embassy Suites by Hilton Nashville Downtown

This information is certified by Embassy Suites by Hilton Nashville Downtown and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Google
Apple
Yelp Enterprise
+100
Others