Embassy Suites by Hilton Nashville Airport

4.1
3436 reviews

About

Hotel
Appreciate all that ‘Music City’ has to offer when you stay at the newly renovated Embassy Suites by Hilton Nashville Airport hotel. We are located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary drinks and snacks at the evening reception. For a comfortable stay, select our updated two-room suites with a separate living area, which includes a sofa bed, refrigerator, microwave and coffeemaker. Start the day with our free made-to-order breakfast in our atrium and savor inspired dishes at TEN Bar & Grille for lunch and dinner. Plan your next event in one of our flexible event spaces and take advantage of our on-site catering service. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena.

Location

Embassy Suites by Hilton Nashville Airport
10 Century Boulevard, Nashville, TN
37214, United States

Hours

Reviews

4.1
3,436 reviews
5 stars
1,881
4 stars
811
3 stars
312
2 stars
171
1 star
261

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, mold, and unclean bathrooms.

Staff Performance

While many guests praised the staff for being friendly and accommodating, there were also reports of poor service and unprofessional behavior from some employees.

Room Condition

Guests noted that the rooms are outdated and in need of renovation, with issues like musty smells, broken amenities, and uncomfortable bedding.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others reported insufficient food and cleanliness issues.

Parking Concerns

Guests expressed frustration over parking fees and the inconvenience of accessing the parking lot.
  • TR
    tyler rasmussen
    1 day ago
    2.0
    Lights in bathroom don't work. Remote mssing for the TV, outlets in the room only worked in 1 spot. Toys from previous party stay still in room. Teenagers running the hallway and betting on random doors at 2am was no fun. Ultimately not a bad, just some minor things that would make the stay that much better. Reviews were good when looking. Maybe we just got the short end of the stick this go around. Will try another location before resorting to this one again though.
  • CR
    Clayton Rozell
    2 days ago
    1.0
    The reason I’m writing this review is because we have a an injured guest and the guy at the front desk told us we “had to park out back” even though they have an employee entrance on the back… so we had to walk an extra at least 100ft when we pay $20 a night for parking? Why is the “employee of the month” getting to park over PAYING customers. Make that make sense. I will not be back, stay downtown if you come to Nashville, don’t waste your time here.
  • SS
    Steve Sanders
    3 days ago
    4.0
    Hotel is Nice, Shuttle Driver is a Dud If you want precision in pickup and drop-off times, then you'll be happy. If you want someone friendly who helps you with your luggage, then don't hold your breath. The hotel is nice with its large atrium. Rooms are a little dated and the TV selection consisted of 35 channels. The restaurant was pretty expensive. Spent $100 for two with no alcohol. The nightly reception with free drinks from bottom shelf alcohol was decent if you like going blind after a couple drinks. At least the snacks were good!
  • JW
    James Williams
    Nov 11, 2025
    5.0
    Had an issue at check-in that I'm not very happy about. I've been a Hilton members for years and I've always been extremely happy with them... but a policy about credit cards made me look and feel stupid.
  • AT
    Angelia Taylor
    Nov 2, 2025
    2.0
    Honestly expected more from the brand Hilton and by the amount the room cost. The rooms lined a large open courtyard, where noise travels all the way into the rooms. The rooms are outdated. They had elevators that were not in working order, so the wait to use an elevator was long. The complementary breakfast in the morning was so unorganized we just skipped it. Not to mention the amount of noise that was radiating in the courtyard. And then exiting, for one night, we were charged $21 to park the car. We’ll never stay here again.

Frequently Asked Questions About Embassy Suites by Hilton Nashville Airport

What are the check-in and check-out times at Embassy Suites by Hilton Nashville Airport?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does Embassy Suites by Hilton Nashville Airport offer free breakfast?

Yes, free made-to-order breakfast is available for guests.