Business Details
About
HotelDoubleTree
We're in downtown Nashville - just a five-minute walk from the row of honky-tonks and bars on Broadway. Famous attractions like Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame are within half a mile of our front door. We feature live music on Thursday, Friday, and Saturday nights at our Fourth and U restaurant and bar.
Location
DoubleTree by Hilton Hotel Nashville Downtown
315 4th Avenue North, Nashville, TN
37219-1693, United States
Hours
Reviews
3.9
3,176 reviews
5 stars
1,453
4 stars
798
3 stars
349
2 stars
203
1 star
373
What are people saying?
AI-generated from recent customer reviews
Staff Service
While many guests praised the friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from certain front desk employees.
Room Conditions
Numerous reviews highlighted issues with room cleanliness, musty odors, and maintenance problems, including malfunctioning showers and air conditioning.
Location
The hotel is well-located near downtown Nashville, making it convenient for guests to access local attractions.
Value for Money
Many customers felt the hotel was overpriced given the quality of the rooms and services, with additional charges for parking and breakfast contributing to dissatisfaction.
Noise Issues
Several guests reported noise disturbances from neighboring rooms and street noise, impacting their overall comfort during their stay.
- TTTomas1 day ago2.0No hot water both morning I stayed. Was told everyone was using hot water I said a 4 Star hotel should be designed to handle the hot water demand of all guest. I informed front desk both mornings, one day I could maybe forgive but two days, no way. I was promised certain compensation for my stay but I yet to receive it. Shower head did not work well either.
- SSSara Sehic6 days ago1.0They left me hanging on the phone for long time.So unprofessional and I can imagine how is there.
- SDSome Dude6 days ago3.0Honestly this is a very tired old hotel. The staff was mixed bag. The one bright spot was Zach who was able to change our room. The rest of the staff seemed remarkably uninterested in the customers. The rooms have those silly barn doors over the bathroom that work really poorly. The hotel smells like cleaning solvents. I will never stay in this location again unless they have a complete overhaul.
- AAAJan 1, 20265.0Very nice hotel. All good except we were disappointed that most of the equipment in the gym is broken. We specifically chose a nice hotel with a gym, thinking it would be a nice gym.
- PJPattimarie JanssenDec 27, 20254.0Very nice hotel in the heart of downtown Nashville... within walking distance of Broadway, which is a sensory and noise overload but really very cool. Took some getting used to the shower head. While the hotel staff was helpful, they were slightly on the rude side. Breakfast for a fee, didn't partake. Would recommend the hotel..the warm cookie is still the bomb!
Frequently Asked Questions About DoubleTree by Hilton Hotel Nashville Downtown
What are the check-in and check-out times at DoubleTree by Hilton Hotel Nashville Downtown?
Check-in is from 16:00 and check-out is until 11:00.
Does the hotel offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.
Are pets allowed at DoubleTree by Hilton Hotel Nashville Downtown?
Yes, pets including cats and dogs are welcome at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available at DoubleTree by Hilton Hotel Nashville Downtown.
Does the hotel have a fitness center and what equipment is available?
Yes, there is a free fitness center with equipment such as elliptical machines, free weights, treadmills, and weight machines.
What dining options are available at the hotel?
The hotel features two restaurants including Fourth & U, which offers live music on Thursday, Friday, and Saturday nights, and The Plaza Cafe At The Doubletree.
Is parking available at the hotel?
Yes, parking is available along with valet parking services.
What eco-friendly initiatives does the hotel participate in?
The hotel has ISO14001 and ISO50001 certifications, uses Hilton LightStay standards, offers eco-friendly toiletries, compostable food containers and cutlery, bans single-use plastic straws, uses a linen reuse program, and a food waste reduction program.
How can guests access coffee or quick snacks near the hotel?
Guests can visit nearby coffee shops like Starbucks and Pj’s Coffee for coffee and quick snacks. There is also a convenience store inside the hotel and food trucks such as Food Truck Thursday and Street Eats nearby.
What nearby attractions can guests visit when staying at DoubleTree by Hilton Hotel Nashville Downtown?
Guests are within half a mile of famous Nashville attractions like the Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame. Also, the hotel is a five-minute walk from Broadway's honky-tonks and bars.