Business Details
About
Hotel
We're in downtown Nashville - just a five-minute walk from the row of honky-tonks and bars on Broadway. Famous attractions like Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame are within half a mile of our front door. We feature live music on Thursday, Friday, and Saturday nights at our Fourth and U restaurant and bar.
Location
DoubleTree by Hilton Hotel Nashville Downtown
315 4th Avenue North, Nashville, TN
37219-1693, United States
Hours
Reviews
3.9
3,150 reviews
5 stars
1,442
4 stars
793
3 stars
347
2 stars
200
1 star
368
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly at the front desk and restaurant.
Location
The hotel is conveniently located near downtown Nashville, making it easy for guests to access local attractions.
Room Conditions
Numerous reviews mentioned issues with room cleanliness, musty odors, and outdated facilities.
Air Conditioning
A recurring complaint was the ineffective air conditioning, with many guests reporting rooms that were too warm.
Parking Fees
Guests expressed dissatisfaction with the high valet parking fees, which were often unexpected.
- JFJoanne Feaster2 days ago5.0Excellent hotel with a very friendly staff!!!!! Awesome bar/restaurant! Great ice cold tap beer!! Wonderful Starbucks in the lobby!!! Super clean place with comfy bed and amazing shower!! If by chance you think it’s a tad warm in your room put the fan on high instead of auto and it will make a huge difference!!! My only some what negative critique would be not enough light in the room but other than that I would highly recommend!!!! And definitely will stay at this hotel again and again!!!!
- GKGregory Kantor5 days ago4.0Unfortunately, as reviews have flagged, (at least) some of the rooms smell like mildew. It may not bother everyone but I am sensitive to it. More importantly, the front desk staff - especially Kedjhone and Cameron - went above and beyond in helping me find a better room that wasn’t triggering my allergies. They were so accommodating and kind, and I never felt judged or that I was inconveniencing them. So kudos to them and thank you again for making my stay better!
- DKDavid L KefferNov 12, 20251.0My stay was the worst customer experience I have experienced in all of my travels. I book two rooms for a friend and myself. Only one room was available at the $4:00pm check in time as the other room was not cleaned/ready. The reception agent could not provide me with an estimate when the room would be ready and seemed unconcerned about me having to wait. 35 minutes later, I went down to check, again the reception agent could not provide me with an estimate when the room would be ready and seemed unconcerned about me having to wait. I asked to speak with a supervisor. The supervisor offered a free breakfast the next morning, lol, I was not please and stated my evaluation would reflect that. The supervisor offered a specific number of points that would raise me next level in Hilton Honors. I stated that would be acceptable. NOW, 11 days later, NO POINTS have been added to my Hilton Honors. Worst customer care I have experienced. They did get me in the room approximately 10 minutes later.
- KSken smithNov 10, 20251.0Has no water now showers no toilet no food They want you to go to another hotel I want to check out not giving option. Besides the atrium where you eat and the bar it’s freezing no heat in the area
- NWNancy WeaverOct 26, 20255.0From the moment we got to the hotel we knew we had chosen the perfect place to stay to celebrate my 70th birthday with my husband and friends! Charlene, Kedjhone, and Dyce are amazing at the front desk and are assets to not only the hotel, but the Hilton brand!! They always had smiles on their faces and made us feel special. Jeff and the entire restaurant staff were awesome! Prompt to take our order and helpful in suggestions on where we should go. The food was delicious!!! We will definitely be back!
Frequently Asked Questions About DoubleTree by Hilton Hotel Nashville Downtown
What are the check-in and check-out times at DoubleTree by Hilton Hotel Nashville Downtown?
Check-in is from 16:00 and check-out is until 11:00.
Does the hotel offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.
Are pets allowed at DoubleTree by Hilton Hotel Nashville Downtown?
Yes, pets including cats and dogs are welcome at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available at DoubleTree by Hilton Hotel Nashville Downtown.
Does the hotel have a fitness center and what equipment is available?
Yes, there is a free fitness center with equipment such as elliptical machines, free weights, treadmills, and weight machines.
What dining options are available at the hotel?
The hotel features two restaurants including Fourth & U, which offers live music on Thursday, Friday, and Saturday nights, and The Plaza Cafe At The Doubletree.
Is parking available at the hotel?
Yes, parking is available along with valet parking services.
What eco-friendly initiatives does the hotel participate in?
The hotel has ISO14001 and ISO50001 certifications, uses Hilton LightStay standards, offers eco-friendly toiletries, compostable food containers and cutlery, bans single-use plastic straws, uses a linen reuse program, and a food waste reduction program.
How can guests access coffee or quick snacks near the hotel?
Guests can visit nearby coffee shops like Starbucks and Pj’s Coffee for coffee and quick snacks. There is also a convenience store inside the hotel and food trucks such as Food Truck Thursday and Street Eats nearby.
What nearby attractions can guests visit when staying at DoubleTree by Hilton Hotel Nashville Downtown?
Guests are within half a mile of famous Nashville attractions like the Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame. Also, the hotel is a five-minute walk from Broadway's honky-tonks and bars.