Best Western Plus Sunrise Inn

3.7
1477 reviews
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Business Details

825 Murfreesboro Pike, Nashville, TN
37217, United States
(615) 499-4443
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Sunrise Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Sunrise Inn will stand out among other hotels in Nashville,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Sunrise Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Sunrise Inn
825 Murfreesboro Pike, Nashville, TN
37217, United States

Hours

Reviews

3.7
1,477 reviews
5 stars
610
4 stars
399
3 stars
155
2 stars
91
1 star
222

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including reports of bed bugs, mold, and dirty rooms.

Staff Performance

While some guests praised the friendliness of the staff, many others reported poor customer service and unhelpful responses to complaints.

Location Concerns

The hotel is situated in a questionable area, with multiple guests mentioning safety issues and disturbances from homeless individuals.

Breakfast Quality

Breakfast received mixed reviews, with some guests enjoying it while others found it lacking or poorly stocked.

Maintenance Problems

Several reviews pointed out maintenance issues, such as broken appliances, plumbing problems, and general disrepair in the hotel.
  • YL
    Yicsis Lopez
    Dec 30, 2025
    4.0
    We were told at check-in that breakfast was available until 10:00 am, but when my husband went down at 9:05 am, breakfast was already being closed. We are traveling with a baby and I am pregnant, and there was very little empathy or flexibility from the front desk. Staff also mentioned that this had happened to other guests before, which shows a communication issue. Clear information and better customer service would make a big difference.
  • MA
    Miranda Yahle Anderson
    Dec 21, 2025
    3.0
    Room was clean, breakfast was good, and the staff was nice. Some of the furniture and some parts of the room were in disrepair. It was very budget friendly which I appreciate. The location was interesting...the benefit was that it was only a few minutes out from downtown but it's not what I would call a good part of town.
  • KP
    krishnasai polavarapu
    Dec 15, 2025
    5.0
    Hotel stay was comfortable and breakfast was hot and hotel is close to downtown. Staff was amazing did great customer service. I would definitely recommend.
  • AS
    Anupa Shiwakoti
    Dec 14, 2025
    5.0
    Hotel was very comfortable. Has a good breakfast menu and different amenities. Is close to downtown and airport. Staffs are helpful and kind. Would definitely recommend.
  • CC
    Chandu Choudhary
    Dec 14, 2025
    5.0
    Nice place to stay and reasonable prices. Hotel is good and my room is clean and spotless. I traveled with my friends and we had a good time over there in Nashville. Hotel is so convenient, close to downtown and airport.
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Frequently Asked Questions About Best Western Plus Sunrise Inn

What amenities does Best Western Plus Sunrise Inn offer to business travelers?

The hotel offers spacious work desks and free internet access in all guest rooms, ideal for business travelers needing to work remotely.

Is Wi-Fi available at Best Western Plus Sunrise Inn?

Yes, complimentary Wi-Fi is available for all guests at the hotel.