Best Western Plus Nashville Airport Hotel

Reviews

• KH

  Kenneth Holderfield

  4 days ago
  5.0
  Very friendly staff. Everyone was remarkable. Rooms were comfy. Needs were even better. Slept like a rock. It's near the airport making it good for travelers but once in the room, couldn't even tell.
• BW

  Brian Walter

  Nov 15, 2025
  4.0
  Room needs a little TLC especially in the bathroom. Staff was excellent, especially the woman running the breakfast who went above and beyond assisting us when something spilled.
• JJ

  Jody Jackson

  Nov 12, 2025
  3.0
  I was disappointed in this hotel. The staff was friendly, and it was clean, that was a plus. The location is what we were looking for. However, the bed was terribly uncomfortable, hard as a rock. Breakfast was mediocre to say the least. We stayed for 3 nights and received 1 towel and washcloth each. We had to ask for extras. Toilet paper? Almost non-existent. Our refrigerator quit working one day while we were out and ruined some items that we had in there, told the staff and was told they'd see about a discount. That never happened. If you're looking for comfort, this isn't the place.
• XL

  XposYour Media, LLC

  Nov 11, 2025
  5.0
  I arrived in Nashville on a late flight, expected to stay with a relative, but I don’t do well with cigarette smoke, so decided to get a hotel, much to my surprise, they don’t honor the prices online when you arrive after midnight and there is no way to reserve a room after midnight unless you call and then some are not accommodating. Long and short of it is…….i called Best Western Plus (which I’ve never stayed at), the lady was super nice after I explained my situation. She gave me the online rate and took payment over phone and told me when I arrive at the hotel it will be a brief stop at the desk and then I could get some rest. Let me tell you…….i had flown in last minute due to a death in my family an it had been a long day and night. I got to hotel, the young man at the desk took a copy of my license, told me that he had me a room at the end of the hall away from elevators and ice machine and for me to have a good nights rest. I appreciated that more than he could know. Room was super clean, rate was great, breakfast the next morning was included and good……….most importantly, the customer service was excellent. Though I’m gold elite member with Marriott, Hilton, and Explorist at Hyatt, but this particular hotel has earned a new customer.
• VF

  Vynie Ford

  Nov 5, 2025
  5.0
  My hotel stay was excellent from the time l arrived to the time l departed. Courteous front desk staff. The rooms were cleaned and comfortable. Location of restaurants near the hotel were walkable. Best of all was Adelita's kindness and service during breakfast. She's a positive ray of sunshine. 🌞

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