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Best Western Plus Nashville Airport Hotel

4.4
(1686 reviews)

Business Details

911 Airport Center Dr, Nashville, TN
37214, United States
(615) 872-0109
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Nashville Airport Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Nashville Airport Hotel will stand out among other hotels in Nashville,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Nashville Airport Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Nashville Airport Hotel
911 Airport Center Dr, Nashville, TN
37214, United States

Hours

Reviews

4.4
1,686 reviews
5 stars
1,061
4 stars
378
3 stars
120
2 stars
41
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Monica and Adelita for their exceptional service.

Cleanliness

The hotel was frequently noted for its cleanliness, with many guests appreciating the well-kept rooms and common areas.

Breakfast Quality

While some guests enjoyed the breakfast, others found it lacking in variety and quality, suggesting room for improvement.

Safety Concerns

Several reviews highlighted safety issues, including incidents of vehicle break-ins and a serious safety accident involving hotel equipment.

Customer Service Issues

There were multiple complaints regarding poor customer service, particularly in response to guest concerns and issues during their stay.
  • MH
    Michaela Harris
    4 days ago
    4.0
    We stayed for a girls getaway for one night. We had rooms 224 and 225. Those were a double queen room, and a king suite. Both rooms were very clean, modern, up to date, and cozy. My only complaint is that the bed could’ve been a little bit softer and have better pillows. The pillows were not comfortable. Also, the aircraft noise and outside noise was very loud. There was a truck revving his vehicle up at 3am that woke me up and kept me awake for about a hour. But, overall the stay was very nice and will be returning as we come to Nashville often.
  • PC
    Paul Chen
    Feb 23, 2026
    5.0
    Front desk Monica and the crew found my watch and sent it back to me, great service and thank you so much!
  • KD
    Kris Davis
    Feb 18, 2026
    1.0
    We had one of the worst hotel experiences we’ve ever had at this Best Western near the Nashville Airport. The room was unclean upon arrival, also dirty sheets which immediately set the tone for our stay. On our last night, the fire alarm battery in the room was dead and kept going off throughout the night, making it impossible to get any rest. To make matters worse, my boyfriend purchased two bottles of water, and they somehow charged his credit card over $106. We were told the situation would be rectified, but as of now, no refund has been issued and there has been no follow-up. We travel often and stay in many hotels, and this was by far one of the most disappointing experiences we’ve had. Poor cleanliness, lack of maintenance, and unresolved billing issues are completely unacceptable. I would not recommend staying here.
  • LZ
    Lea Zinzer
    Feb 6, 2026
    5.0
    I stayed one night before an early morning flight the next day. My room was spacious, clean and comfortable. The airport shuttle was super easy and much appreciated. They even called in the morning to make sure I was coming.
  • LS
    Lorraine Spinn
    Jan 30, 2026
    5.0
    Best Western Plus Nashville Airport Hotel This hotel was clean and well designed lobby, rooms and the staff here really made my family feel welcome. Throughout our stay several stand out employees were Gary and Monica who worked the front desk. Adelina who maintained the breakfast buffet which included waffles, eggs and sausage. Great experience under the icy conditions here in Nashville, which stressed many of us, the staff were so helpful and kind.

Frequently Asked Questions About Best Western Plus Nashville Airport Hotel

What amenities are available at the Best Western Plus Nashville Airport Hotel?

The hotel offers free Wi-Fi, spacious work desks, in-room mini fridges, an in-house fitness room, and 24/7 service.

Where is the Best Western Plus Nashville Airport Hotel located?

It is located at 911 Airport Center Dr, Nashville, TN 37214, US.

Brand Certified Facts from Best Western Plus Nashville Airport Hotel

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Certified March 01, 2026Yext Knowledge Graph
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