Certified by Best Western Plus Executive Residency Nashville • Mar 01, 2026
HotelBest Western Plus
At the Best Western Plus Executive Residency Nashville you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Executive Residency Nashville will stand out among other hotels in Nashville,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Executive Residency Nashville will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Certified by Best Western Plus Executive Residency Nashville • Mar 01, 2026
Certified by Best Western Plus Executive Residency Nashville • Mar 01, 2026
Reviews
3.4
476 reviews
5 stars
183
4 stars
80
3 stars
60
2 stars
43
1 star
110
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations.
Customer Service
Many guests reported poor customer service, particularly from management, with complaints about rudeness and unhelpfulness.
Location Concerns
The hotel is situated in a sketchy area, with reports of safety issues and unsavory activity around the property.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some finding it lacking variety and freshness.
Room Quality
While some guests found the rooms comfortable, many reported issues with maintenance and cleanliness.
BM
Beth Markel
Feb 22, 2026
3.0
Breakfast wasn’t that good. For a best western plus. It was scrambled eggs and breakfast sausage everyday for their hot breakfast. We booked a 4 night stay. We wanted to leave a day early. I asked if I would be reimbursed of the last night. They said no! Other best western motels will reimburse you. The manager said because of the price. I always booked on the best western app. So I’m out of $117.00. Making my 3 night stay costing me $155.00 a night.I will never stay here again. Hope you’re happy getting your money. For a 3 night stay. And when you divide up a 4 night stay of 468.18. It comes to 117.00 a night. DON’T STAY HERE!!!!!
JD
Jerardo Delgado
Feb 16, 2026
2.0
Looks like a crime scene between the beds. Bathroom had other guests 🪳 staying there besides me.
AS
Adriana Santoyo
Feb 15, 2026
1.0
I just got here and i report that the remote for the tv was not working called the operator no solution i went downstairs i got another remote control which it did not work went back got another remote control did not work either, now i am in a room which i cant or did not have access to watch tv at all. Did not like the service given to me at all, i would not come back here at all.
PT
pina Tripodi
Feb 13, 2026
1.0
Manager no friendliness at all very grumpy bot helpful laundry washing machines filthy in need of service lifts and carpets filthy terrible odour within hotel the whole place needs an overhaul would not recommend
TA
Terrance Adams
Feb 2, 2026
1.0
This hotel advertised that it's a non-smoking place to stay. When we got off the elevator on the 2nd floor, it reeked of cigarette smoke. Then when we reached our room the air conditioning unit was inoperable. A very nice person of the hotel staff made an attempt at starting it but was unable. He gave us another room to stay in but when we went inside it also reeked of cigarettes. Also, there was what appeared to be blood on the kitchen door jam and on the wall and two roaches were seen crawling in the bathroom. The entrance to the hotel was not plowed and had a heavy sheet of ice. We witnessed a man take a hard fall as we approached the front door (LAWSUIT). Needless to say, we just wanted to get through the night and leave as soon as morning came.
This is an edit/additional post to my previously posted review:
After posting my initial review, I started to read many of the other reviews. It appears that when someone posts a negative review, management does in fact respond but only to pacify the person making the post. After reading many of the negative reviews, it appears that nothing is being done and the owner is only in business to make money (and there's nothing wrong with that). The problem is nothing has changed. So I'm just going to sum this up in 4 words DO NOT STAY HERE.
Frequently Asked Questions About Best Western Plus Executive Residency Nashville
What amenities are included in the guest rooms at Best Western Plus Executive Residency Nashville?
All guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for drinks and snacks, ideal for extended stays.
Is breakfast available at Best Western Plus Executive Residency Nashville?
Yes, complimentary breakfast is provided for guests during their stay.
Does Best Western Plus Executive Residency Nashville offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
Is the property smoke-free at Best Western Plus Executive Residency Nashville?
Yes, this is a smoke-free property.
Does the hotel have a fitness center for guests?
Yes, there is an in-house fitness room available so guests can maintain their workout routines.
What are the operating hours of Best Western Plus Executive Residency Nashville?
The hotel is open 24 hours a day, 7 days a week.
Where is Best Western Plus Executive Residency Nashville located?
The hotel is located at 2401 Brick Church Pike, Nashville, TN 37207-4405, United States.
How can nearby gas stations like Shell and BC Pike Ethanol Free Gas be useful for guests?
Guests can conveniently fuel their vehicles at nearby stations such as Shell and BC Pike Ethanol Free Gas during their stay at the hotel.
Which nearby hotels might guests consider if Best Western Plus Executive Residency Nashville is fully booked?
Guests might consider nearby hotels such as Best Western Plus Nashville North, Quality Inn & Suites, and Red Roof Inn Nashville - Music City.
Are there any nearby dining options for guests at Best Western Plus Executive Residency Nashville?
Yes, nearby dining options include McDonald's, The Flaming Bird food truck, Jamaican Smoke Enz LLC, Jack Daniels Factory Lynchburg Tennessee restaurant, and La Parrilla Fresh Mexican Bar & Grill.
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Certified March 01, 2026Yext Knowledge Graph
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