Holiday Inn Express & Suites Murfreesboro West by IHG

Reviews

• VJ

  Vernon Herron JR

  Oct 26, 2025
  5.0
  Decent place to stay with easy access to tons of restaurants and shopping. Stayed here for a soccer tournament and enjoyed it. Quiet as far as hotels go. Only gripe is the water pressure in the shower. Very low pressure.
• LL

  Larsonthewolf

  Oct 24, 2025
  3.0
  Seems like a nice hotel. Unfortunately, there’s no coffee maker in the rooms. Even low end competitors can manage this.
• MS

  Myra Simons

  Oct 23, 2025
  3.0
  We are in the process of moving and needed a convenient hotel plus we were exhausted, so needed rest badly. The beds were a 3 star with HUGE pillows that were like balloons....SO uncomfortable that we went and got our pillows out of storage. There was a card in the room that said if you do NOT want housekeeping to place the card on the door. We wanted house keeping as we like clean towels. We came back after a long day, no housekeeping, no towels...nothing. I went to the front desk to ask why and was told you have to request it!!!! She shrugged her shoulders. So much for the "hospitality" industry.
• JL

  Julie Lalla

  Oct 16, 2025
  5.0
  Great experience except for lack of coffee machine in room. Hard on older folks who desire coffee first thing in their pj's, but have to wait until they get ready to get it in the dining room. Great new coffee machines, just want it in the room too.
• JP

  John Phillips

  Oct 12, 2025
  3.0
  Its a new hotel so they are working out the kinks. Here are some things to consider when booking. -Air conditioners short cycle so it gets humid in the rooms. -The smoke detector flashes so bright its like a disco ball while you are trying to sleep. -The TV had limited functionality for the entirety of the 4 night stay. The front desk staff said it was getting worked on and would be fixed by the end of the second day. It was never fixed. -While there is unlimited coffee in the lobby, there is no filtered water fountain. Stuck getting water from the bathroom sink. We decided to buy water jugs from the store instead because of the taste of the tap water. -Staff was friendly. We had 4 persons in our room but on check in we were only given 3 towels so we had to ask the front desk for more towels. It was brought up within a few hours. -Breakfast was plain, which isnt a bad thing. I will say, if you advertise eggs and bacon on the table placards, you should probably serve eggs and bacon. -The sprinkler system ran often and sprayed water over all the vehicles. I had to try three different parking spots so my vehicle didnt get sprayed. Hard water spots everywhere. For roughly $200 a night after taxes, I would probably look at other hotels in the area next time.

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