Business Details
About
HotelBest Western
Located in Murfreesboro,TN, the Best Western Murfreesboro is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
707 reviews
5 stars
296
4 stars
192
3 stars
94
2 stars
46
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty sheets, spider webs, and overall lack of maintenance.
Customer Service
Feedback on customer service was mixed; while some praised staff for being helpful and friendly, others reported rude interactions and unhelpful management.
Noise Complaints
Several customers noted excessive noise from the nearby interstate, which affected their sleep quality.
Value for Price
While some guests found the hotel to be a good value, others felt it was overpriced for the quality and condition of the rooms.
Maintenance Problems
Numerous reviews mentioned maintenance issues, including broken appliances, bugs, and general disrepair of the facilities.
- AWAaron Warren6 days ago1.0I come to Murfreesboro for work at least a couple times a month. This was the first time and last time staying at this particular hotel. Firstly the noise from the interstate is deafening and you hear it all day and all night resulting in little rest. Secondly I asked for a late checkout and the lady at the desk agreed for a 1230pm checkout. However, the next day right at 11am sharp the house keeper come knocking down the door, asking for a code which the front desk lady did not give. Needless to say I will not be back. There are more reasonable hotels in the area with better quality service.
- SCShelli CulbertsonJan 4, 20261.0Room was not clean bathtub was dirty, the bed sheets was not clean at all, asked cleaning lady for clean sheets she refused to give me sheets for the bed. Thank goodness me and my husband had a blanket with us, we slept on top of covers. I said something to lady upfront when checked out, they refused to compensate the room still paid $109.00 for the room... I will not be staying there again not at all.
- TJTiffany JacksonDec 29, 20255.0Great stay, quiet up to date inexpensive room. This will b my go to whenever I'm in town.
- TDTracy DockendorfDec 27, 20252.0Had to go find the front desk clerk, was not at the front desk. The room smelled strong of cigarettes. Room had dirty furniture in it, spider webs behind bathroom door.
- TTTony T.Dec 17, 20255.0I had a great experience here. No distractions from my trip. Everything was as stated. Clean good guess services great breakfast good coffee.
Frequently Asked Questions About Best Western Murfreesboro
What is the address of Best Western Murfreesboro?
Best Western Murfreesboro is located at 168 CHAFFIN PL, Murfreesboro, TN 37129, US.
Does Best Western Murfreesboro offer free Wi-Fi to its guests?
Yes, Best Western Murfreesboro provides free Wi-Fi access for all guests.
What are the operational hours of Best Western Murfreesboro?
Best Western Murfreesboro is open 24 hours a day, every day of the week.
How can I contact Best Western Murfreesboro by phone?
You can reach Best Western Murfreesboro by calling +1 615-895-3818.
Is there a fax number available for Best Western Murfreesboro?
Yes, the fax number for Best Western Murfreesboro is +1 615-898-1975.
What type of establishment is Best Western Murfreesboro?
Best Western Murfreesboro is a hotel brand categorized under Best Western hotels.
How can I book a room at Best Western Murfreesboro?
You can book a room directly on their website at http://bestwestern.com or through their specific booking page.
Where can I find Best Western Murfreesboro's social media page?
Best Western Murfreesboro has a Facebook page at https://www.facebook.com/BWMurfreesboro/ and is also on Twitter under the handle @bestwestern.
What nearby hotels are in the area around Best Western Murfreesboro?
Nearby hotels to Best Western Murfreesboro include Motel 6 Murfreesboro, TN and Days Inn & Suites by Wyndham Murfreesboro, providing options for visitors in the area.
How might the nearby Days Inn & Suites by Wyndham Murfreesboro affect a visitor's stay at Best Western Murfreesboro?
Guests at Best Western Murfreesboro can consider nearby Days Inn & Suites by Wyndham Murfreesboro as a convenient alternative lodging option or for comparison during their visit to Murfreesboro.