At the Best Western Plus Morristown Conference Center Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Morristown Conference Center Hotel will stand out among other hotels in Morristown,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Morristown Conference Center Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Morristown Conference Center Hotel
Many customers praised the staff for being friendly and helpful throughout their stay.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including dirty rooms, bugs, and unpleasant odors.
Comfort and Amenities
Guests had mixed experiences regarding comfort, with some enjoying the beds and amenities, while others reported issues like uncomfortable beds and poor maintenance.
Breakfast Quality
The breakfast received positive feedback for variety and quality, although some guests noted inconsistencies.
Renovation Concerns
Multiple reviews mentioned ongoing renovations, which affected the overall experience, including noise and accessibility issues.
SP
Sorrows Poet
5 days ago
4.0
Only bad thing was the breakfast was fairly lackluster. Why have a yogurt machine and have nothing to mix in? Other than that the staff was friendly and rooms were clean.
RR
Randy Riseden
5 days ago
5.0
Great place to stay
JC
Julie Cooper
Oct 31, 2025
5.0
Our favorite place to stay in Morristown. Their staff is so nice!
BB
Breanna Bontrager
Oct 31, 2025
2.0
Really surprised this hotel had as high of a rating as it does.
Tried calling the direct line to book and no one ever answered. Had to call the toll free 800 number to make a reservation.
Check in was smooth and easy. Came with 2 dogs so I assume the room was specific to pets? Immediately walked in and found a large brown dried up puddle/stain on the floor. No idea what it was but was pretty gross. Was booked for a 1st floor room and found that the room had a patio with a sliding door that opened right up to the parking lot. All night we could hear people pulling in and out of the parking lot and the proximity to the freeway is really close so if you are sensitive to freeway noise, definitely don’t stay here.. Bed was uncomfortable and loud. Not sure if a spring was broken or just cheap but the slightest movement, even so much as to roll over, sounded like the bed was about to break and woke everyone up in the room every time anyone tried to roll over.
Hotel is also pretty sketchy. A lot of utility styles trucks…assumably a popular stay for construction crew? Definitely wouldn’t stay here alone.
SM
steven mccoig
Oct 19, 2025
2.0
Great hotel only complaint is sharing a room with several stink bugs walking around I killed several and the just keep showing up. I’m one of their best and loyal customers but this is weird to deal with while sleeping sounds like their pest control could be better. Funny my semi doesn’t have any bugs inside these guys were everywhere just imagine what other bugs lurking around in the rooms.
I was in room 338 these were everywhere crawling around kill a few more showed up like they spawn out of nowhere I closed the curtains for the night and 1 or 2 fell on me scaring me half to death while on phone call. Unacceptable guys this is not the usual best western quality here so something is up.
So I got back in my truck and left I can’t deal with bugs inside these guys my bed and room. I never got a discount or refund or offered another room.