Holiday Inn Express & Suites Millington-Memphis Area by IHG

Reviews

• DR

  Davier Russell

  Mar 1, 2026
  5.0
  Very clean and friendly
• SM

  Stephanie May

  Jan 16, 2026
  1.0
  The property manager is very rude and does not foster any concept of hospitality whatsoever. I do not recommend staying here. Your time and money will be better spend going somewhere else.
• MJ

  M Johnson

  Dec 30, 2025
  4.0
  Room was clean . Lobby was clean with coffee station. Breakfast was good . Staff was friendly and parking was decent. I just didn’t understand the random text messages I was getting to rate their stay and text to have billed emailed… when I replied to the text I realized wait am I talking to Hotel? I would recommend hotel to family and friends.
• SM

  Stephanie May

  Nov 10, 2025
  1.0
  I was not a guest at this hotel lastnight however, I did need to use one of their restrooms while I was in the area. There were two bathrooms in the front lobby which is pretty standard for most hotels. But at this location the ladies room was out of order that night. I ended up having to use the men's room but unfortunately the toilet was clogged from previous use. This resulted in my needing to have to ask the lady at the front counter for assistance. The lady did clear toilet and leave me to use the restroom. However, this woman did not let me use the bathroom in peace. She did check on me initially after some time had passed which i thought was polite. However, she came to my door again a few moments later to state that i had been in the bathroom "over an hour." Excuse me? Ok, first of all that was an exaggeration. And secondly, that was very rude. It put me in a position to have to defend the fact that i was not feeling well and did take longer than expected in the bathroom - but not over an hour as she claimed. There is no where stating a time limit to use the restroom posted anywhere and hotels are supposed to promote hospitality last i checked. I would not have even stopped at all had it not been urgent and or necessary before heading home from an out of town visit. However, her unfriendly demeanor upset me to such a degree that i felt it necessary to write a review. And to make matters worse, while i took the time to declare zero recommendation for this facility a police car pulled into the lot. I have no idea if this woman called the cops or not but i will be sure to steer clear of this hotel from now on. I really was just using a restroom in the middle of the night. Every bit of this drama was unwarranted and completely unnecessary and totally unacceptable. One would be better off going to a gas station. I do not recommend going here at all.