Business Details
About
HotelCurio Collection
Daily Mandatory Charge includes: Tourism Improvement District Fee. Welcome to The Central Station Memphis, Curio Collection by Hilton and experience a hotel that encapsulates the spirit of city famed for its musical contribution. The Central Station Memphis Hotel puts travelers in the South Arts District of downtown Memphis, where artists including Elvis, B.B. King and Johnny Cash launched their music careers. Nestled within a cluster of restaurants, vintage music shops and studios that lend to the distinct charm of Memphis, our Curio offers guests a perfect base to experience the city dubbed Home of the Blues.
Each guest room includes artwork that narrates the stories of the train stop communities between Chicago, Memphis and New Orleans. Our rooms and suites feature luxurious bedding, a 49-inch HDTV and a custom-built personal speaker transmitting the curated playlist from our listening lounge.
As the custodian of the historic Amtrak Station that has connected Memphis to New Orleans and Chicago since 1914, the Central Station Curio is an anchor of the prestigious South Main neighborhood. The National Civil Rights Museum, Rock N Soul Museum, the Memphis Blues Hall of fame and a short drive to Graceland and Stax Museum.
After a full day exploring the iconic Beale Street and its music treasure troves, come back and unwind with our unique listening rooms and lounges. The Listening Lounge Bar boasts a 30-foot record wall with Eggleston speakers and a 500-album vinyl record collection. Plan an unforgettable and timeless event in our 6,576 sq. ft. ballroom with dramatic 33-foot-high ceilings.
Location
The Central Station Memphis, Curio Collection by Hilton
545 South Main, Memphis, TN
38103, United States
Hours
Reviews
4.3
926 reviews
5 stars
602
4 stars
164
3 stars
74
2 stars
38
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms and unkempt areas.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported poor customer service and unprofessional behavior.
Location and Vibe
The hotel is well-located near attractions and has a unique atmosphere, but some guests felt unsafe in the surrounding area.
Room Quality
Guests noted that while the hotel has a charming aesthetic, many rooms were small and had maintenance issues.
Noise Levels
Several reviews mentioned excessive noise from the lobby and events, impacting guests' ability to sleep.
- LHLeah Hon (Atomic Hive)Dec 31, 20254.0First of all, Asia that works at the front desk is absolutely wonderful, friendly and so helpful. She made us feel so welcome when we arrived. Our room was beautiful, clean and had a killer view of downtown Memphis. We also loved the nod to the history of the hotel with the lovely decor. We had a wonderful time and really enjoyed the close location to all the historic and wonderful attractions and places to see the city has to offer. On a down side there were a few employees that weren't so kind to us and even made us feel like we didn't belong there. That was a definite downer to our stay and made us sad.
- CCChuck CourtDec 30, 20255.0Had to travel to Memphis for a family emergency and stayed at this hotel using AMEX benefits. It is a very pretty hotel and easy to get to. Every interaction I had with staff was a home run. They couldn’t have possibly been any better. Victoria, Ajha, and Ron were the ones I remember. Highly recommend staying here even it’s a bit out of your way.
- MPmariana persichiniDec 30, 20254.0El hotel muy bonito puesto algun detalle en la limpieza en especial del baño , las camas confortables no hay desayuno de cortesia el Parking es pago 28 dolares . Pero esta buen ubicado cerca de todo . Enfrente esta el arcade q es un bar donde elvis comia su sandwich de manteca mani y bacon todos los dias .
- CBClaudia BorrayoDec 21, 20255.0I really enjoyed my stay at the Central Station Hotel. The location is absolutely charming, right across the street from the iconic Arcade Restaurant, which has been around since 1919 and was even a favorite of Elvis. Such a fun piece of Memphis history to have steps away. There are also a few cute little shops nearby that make the area feel lively and walkable. The hotel itself is beautiful and unique, with a vibe that feels both stylish and welcoming. The rooms are on the smaller side, but once you settle in, it’s easy to get past that — everything is thoughtfully designed and comfortable. Most importantly, the staff was incredibly sweet and polite, which really made the stay feel special. We would definitely come back and stay here again. Highly recommend if you’re looking for something a little different with lots of character.
- RJRick JamesDec 18, 20254.02nd Update, impeccable service. I can safely say at this point that the first rooms condition was taken seriously. I am not generally one to take upgrades or freebies. That being said I was provided a room upgrade and what a difference. The suite is incredibly beautiful and unique. This is what I have come to expect from a 4 star Hilton brand hotel. Worth checking out. Update, I have spoken to Victoria and she has taken the condition very seriously and explained how she intends to address the plethora of issues with the accommodation. I will state i was impressed with her professionalism and direct approach to the issues. Due to the response I have modified my review to reflect the positive service provided. Well where to start. For a curio 4star hotel i am completely disappointed. The condition of the room makes me question if I should continue being an honors member. Torn blinds, every wall has damage or stains, broken fixtures, pee stains on the bathroom floor, un cleaned toilets. What a disgrace to the hilton name. And then on top of it i am told the "included" parking is an additional 29 dollars per night. Get it together hilton. Maybe ill see what the other chains have to offer. I am in a hilton every two weeks and this is by far the worst I have ever had the displeasure of staying in.
Frequently Asked Questions About The Central Station Memphis, Curio Collection by Hilton
What are the check-in and check-out times at The Central Station Memphis?
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Central Station Memphis.
Does The Central Station Memphis offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at The Central Station Memphis?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available for guests at The Central Station Memphis?
Yes, the hotel offers self-parking and valet parking services.
What dining options are available at The Central Station Memphis?
The hotel features 2 restaurants, a bar, and offers room service. Breakfast is available and vegan and vegetarian meals are offered.
Is The Central Station Memphis accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevator facilities.
Does The Central Station Memphis have facilities for fitness and business purposes?
Yes, the hotel has a free fitness center and a business center available for guests.
Are there nearby music venues or entertainment options close to The Central Station Memphis?
Yes, nearby places include South Main Sounds and Central Station Parties music venues, perfect for enjoying live music after your hotel stay.
What historic or cultural attractions are near The Central Station Memphis?
The Central Station Memphis is close to museums and landmarks like the Memphis Railroad and Trolley Museum, and the National Civil Rights Museum nearby guests can explore.
Are there popular restaurants or cafes near The Central Station Memphis for guests to visit?
Yes, guests can visit nearby dining spots such as Eight & Sand, Bishop French Restaurant, and The Arcade Restaurant for meals outside the hotel.