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The Central Station Memphis, Curio Collection by Hilton

4.3
(947 reviews)

Business Details

545 South Main, Memphis, TN
38103, United States
(901) 524-5247
https://www.hilton.com/en/hotels/memcuqq-the-central-station-memphis/

About

HotelCurio Collection
Daily Mandatory Charge includes: Tourism Improvement District Fee. Welcome to The Central Station Memphis, Curio Collection by Hilton and experience a hotel that encapsulates the spirit of city famed for its musical contribution. The Central Station Memphis Hotel puts travelers in the South Arts District of downtown Memphis, where artists including Elvis, B.B. King and Johnny Cash launched their music careers. Nestled within a cluster of restaurants, vintage music shops and studios that lend to the distinct charm of Memphis, our Curio offers guests a perfect base to experience the city dubbed Home of the Blues. Each guest room includes artwork that narrates the stories of the train stop communities between Chicago, Memphis and New Orleans. Our rooms and suites feature luxurious bedding, a 49-inch HDTV and a custom-built personal speaker transmitting the curated playlist from our listening lounge. As the custodian of the historic Amtrak Station that has connected Memphis to New Orleans and Chicago since 1914, the Central Station Curio is an anchor of the prestigious South Main neighborhood. The National Civil Rights Museum, Rock N Soul Museum, the Memphis Blues Hall of fame and a short drive to Graceland and Stax Museum. After a full day exploring the iconic Beale Street and its music treasure troves, come back and unwind with our unique listening rooms and lounges. The Listening Lounge Bar boasts a 30-foot record wall with Eggleston speakers and a 500-album vinyl record collection. Plan an unforgettable and timeless event in our 6,576 sq. ft. ballroom with dramatic 33-foot-high ceilings.

Location

The Central Station Memphis, Curio Collection by Hilton
545 South Main, Memphis, TN
38103, United States

Hours

Reviews

4.3
947 reviews
5 stars
614
4 stars
167
3 stars
75
2 stars
40
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The hotel staff received mixed reviews; while many guests praised their friendliness and helpfulness, others reported rude and unprofessional behavior.

Cleanliness Issues

Numerous guests expressed concerns about the cleanliness of the rooms and bathrooms, with reports of dirty fixtures and inadequate housekeeping.

Location and Atmosphere

The hotel's unique location and atmosphere were frequently highlighted as positives, with guests enjoying the historical charm and proximity to attractions.

Maintenance Problems

Several reviews noted maintenance issues, including malfunctioning amenities and poorly maintained rooms, which detracted from the overall experience.

Value for Money

Guests felt that the hotel did not meet expectations for its price point, citing issues with room quality and additional fees such as parking.
  • RR
    Robert
    Feb 23, 2026
    4.0
    The hotel staff were exceptionally friendly and helpful, and the food was absolutely delicious. I particularly enjoyed the quesadilla, and I would definitely recommend trying it. While the rooms were clean, they did feel somewhat dated compared to what I was expecting. The bar, however, had a very modern and trendy atmosphere.
  • MR
    Michael Robbins
    Feb 22, 2026
    1.0
    This hotel absolutely refuses to recognize statues, if they did I would have at least got a better view (extremely disappointed with this view). I booked this Hilton property months before arrival through the American Express FHC program because I was a Gold member with Hilton and they gave me the worst possible room on the property. Breakfast the next morning (2/15/26) was over a hour late showing up to work. I had to contact the hotel about my bill 2 times because they forgot to include the $100 property credit, but they finally corrected it. I have since canceled my Hilton credit cards and moved my spend to the Marriott and IHG credit cards and properties where they recognize loyalty and treat guest accordingly. Never again @ Hilton.
  • DH
    dietmar Harteveld
    Feb 19, 2026
    5.0
    Proper old school converted station to of course a hotel. This is not a 5 star hotel for facilities but it is for character and smile appeal. We did got to Beale street for some live music which is easy walking distance. Equally the bar has a DJ who plays cool’s Memphis sounds. We are on a round the world trip so the laundry facilities was a bonus. €4 and jobs a good in. Oh great craft beer and really nice staff. BOOM
  • MR
    Michele Robbins
    Feb 18, 2026
    3.0
    The decor is really cute but they really need to replace the mattresses. The staff was friendly but very unorganized. Our bill was wrong & had to call twice to get that fixed. Drink variety is more limited due to lack of certain liquors and breakfast was supposed to start at 8AM but staff was late and by 9AM there was one poor guy doing his best to wait & help the other single cook fix breakfast. The bartender our first night was probably the best part because she was chatty & funny. Our breakfast server gave it his all too but was overwhelmed due lack of staff or assistance from management.
  • LL
    Larry Love
    Feb 5, 2026
    5.0
    Central Station Hotel in Memphis is my favorite hotel to stay at whenever i'm in Memphis. Being from NJ, and taking road trips a couple of times per year, I have probably stayed at this hotel 8 times now over the last 6 years. Their bar and music area downstairs is a favorite of mine! Being a Soul music lover, this place is the perfect place to spend the night at and enjoy the music vibe, with a plethora or vintage Memphis and Stax Records memorabilia on the walls, in the hallways, & in the main lobby. The hotel is right on Main Street, and is a quick walking distance to many restaurants, local shops, and even Beale Street! There is plenty of parking on their deck, and the staff is always very helpful to me when i'm there.

Frequently Asked Questions About The Central Station Memphis, Curio Collection by Hilton

What are the check-in and check-out times at The Central Station Memphis?

Check-in time is 3:00 PM and check-out time is 12:00 PM at The Central Station Memphis.

Does The Central Station Memphis offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal.

Brand Certified Facts from The Central Station Memphis, Curio Collection by Hilton

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