Staybridge Suites Memphis-Poplar Ave East by IHG

4.3
644 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Apartment-Style Hotel Suites in Memphis, TN Welcome to Staybridge Suites Memphis-Poplar Ave East. Book your short or extended stay and enjoy our spacious, newly renovated hotel suites in Memphis, TN. Make yourself at home with an in-room kitchen area and ergonomic workspace, and stop by The Pantry for a meal, snack, or beverage open 24 hours for your convenience. Stay active in our fitness center, or go for a swim in our seasonal outdoor pool. Start your morning with our free daily hot breakfast, and join us for our complimentary evening reception featuring drinks and appetizers Monday through Wednesday. Whether you are visiting Memphis for business or leisure, enjoy easy access to top attractions near our hotel. With direct access to major highways, including I-240, I-40 and I-55, conveniently visit International Paper, Graceland, Memphis Zoo, Beale Street, Sun Studios, Children's Museum of Memphis, and more local destinations. No matter what brings you to Memphis, enjoy your stay at Staybridge Suites Memphis-Poplar Ave East.

Location

Staybridge Suites Memphis-Poplar Ave East by IHG
1070 Ridge Lake Boulevard, Memphis, TN
38120, United States

Hours

Reviews

4.3
644 reviews
5 stars
375
4 stars
157
3 stars
50
2 stars
28
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Latunya and Amanda.

Room Cleanliness

Most reviews noted that the rooms were clean and well-maintained, although some mentioned issues with outdated furniture and maintenance problems.

Breakfast Quality

The breakfast offerings received positive feedback for being plentiful and well-prepared, with many guests appreciating the variety and quality.

Parking and Security Issues

Several reviews reported problems with vehicle break-ins in the parking lot, raising concerns about security at the hotel.

Overall Experience

While many guests had positive experiences, some reported significant issues with maintenance and customer service, leading to mixed overall ratings.
  • SD
    Stacy Dykes
    Nov 14, 2025
    5.0
    When walking in hotel was clean and front staff was welcoming. Latunya was helpful at check in and upon check out. The room was clean and stocked with items that would be needed. All staff were helpful and always had a HI and have a nice day. Breakfast had a great layout of choices and real dishes/silverware. The gentleman on duty for breakfast was the same helpful and pleasantry as all other staff. We would highly recommend and will stay again when in Memphis. Trip was both business and pleasure.
  • JH
    James and Melanie Harris
    Nov 1, 2025
    5.0
    I love how spacious the rooms are and I'm in a wheelchair and there rooms and bathrooms are set up perfectly and the staff well words can't describe how wonderful they are I think they are the best hotel I have ever had the pleasure of staying at
  • MR
    Michelle Raney
    Oct 25, 2025
    5.0
    I am always in a hotel! I travel for work. So when I come across an exceptional hotel I must let others know! First I will say the rooms were nice and clean. Check in was super easy and accommodating. But what really makes this hotel stand out above many was the staff! Ricki at the front desk was always so kind and quick with any requests I might’ve had! The young man and lady who cook in the morning and evening truly enjoyed their position as Chefs. They always had such nice presentations of the chosen foods for the day. ( rarity in hotels now days) plus their sweet conversations made the day complete. Apon check out the front desk lady had the cutest hair pretty that said Boo and was such a beautiful soul! The cleaning staff were very nice as well and full of smiles! The staff truly make this place! The charges were on point! ( which means a lot for expense reports.. All in all my 3 weeks stay was pleasant! May the establishment and its staff be blessed beyond measure 🩷
  • FG
    Frances Gummere
    Oct 23, 2025
    4.0
    I stayed here for 13 days on a business trip. Overall, it was a good experience. The people who came in to clean did a good job and replaced what I needed daily. There were some complaints about the AC but I found my AC worked well. There were some issues with the gym equipment but part of the problem was fixed before I left and I was able to use it again. They offer social hours during the week and also have breakfast. The breakfast is standard IHG breakfast. Overall, my stay was good and I will be rebooking on future work trips.
  • TM
    Telisa Mason
    Oct 19, 2025
    5.0
    I visited Memphis to attend a memorial for a close relative and, after an issue at another hotel, found Staybridge Suites as an alternative. It turned out to be the best decision—this hotel should have been my first choice. The customer service was outstanding, and the cleanliness was exceptional. I’m especially grateful to the front desk staff for their kindness and flexibility in accommodating my family during a difficult time. The breakfast was delicious and well-prepared each morning—my son particularly loved making his daily waffle. Thank you to the entire team for providing such comfort and care during our stay.

Frequently Asked Questions About Staybridge Suites Memphis-Poplar Ave East by IHG

What types of suites are available at Staybridge Suites Memphis-Poplar Ave East by IHG?

The hotel offers spacious, apartment-style suites with in-room kitchen areas and ergonomic workspaces, ideal for short or extended stays.

Is breakfast included with my stay at Staybridge Suites Memphis-Poplar Ave East?

Yes, a free daily hot buffet breakfast is available to all guests.