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Home2 Suites by Hilton Memphis Wolfchase Galleria

3.9
(511 reviews)
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Business Details

2809 New Brunswick, Memphis, TN
38133, United States
(901) 567-5885
https://www.hilton.com/en/hotels/memwcht-home2-suites-memphis-wolfchase-galleria/

About

HotelHome2 Suites
Daily Mandatory Charge includes: Memphis Tourism Improvement District Assessment. Welcome to the Home2 Suites by Hilton Wolfchase Galleria Mall. This convenient home away from home is ideal for business and leisure travelers in Memphis. Whether youre here for short-term or extended stay, Home2 Suites by Hilton Wolfchase Galleria Mall is perfectly suited to your needs. Ideal location just minutes from dozens of great Memphis restaurants and shopping experiences. The hotel is a short drive from many popular attractions including Graceland, Beale Street, downtown Memphis and the Memphis Zoo. You will also want to be sure to visit the Rock-N-Soul Museum & FedEx Forum, which is just minutes away. If youre staying for business, we offer a close location to Honeywell, Olympus, Smith & Nephew and Brothers International. Relax in one of our spacious studio or one-bedroom suites and feel at home. Every stylish suite within this Wolfchase Galleria hotel features movable furniture, plenty of storage, living area with sofa bed and a fully equipped kitchen. Stay connected with free WiFi, play music through the MP3 alarm clock/radio and watch movies on our 49-inch LCD TV. Enjoy a free breakfast at our Inspired Table. For your convenience, we also offer wireless printing from your laptop or smart phone. Pack the leash because Home2 is your pets home too. Pick up snacks and travel essentials from HOME2 MKT, our 24/7 on-site market, or put a new spin on multitasking at Spin2 Cycle, where you can run on a treadmill while you run a load of laundry

Location

Home2 Suites by Hilton Memphis Wolfchase Galleria
2809 New Brunswick, Memphis, TN
38133, United States

Hours

Reviews

3.9
511 reviews
5 stars
269
4 stars
93
3 stars
46
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about rude service and poor customer support from certain employees.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and issues with linens.

Room Quality

Guests appreciated the spaciousness and amenities of the rooms, but many reported issues with uncomfortable beds, broken appliances, and maintenance problems.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in options and quality.

Safety Concerns

Several reviews raised alarms about security issues, including vehicle break-ins and a lack of adequate response from management.
  • AB
    Anita Bradley
    4 days ago
    5.0
    Friendly staff. Clean rooms.
  • PO
    Patrick Owens
    Feb 18, 2026
    5.0
    Nice room.
  • DD
    Dynamic
    Feb 9, 2026
    5.0
    Nice clean room, convenient location, and wonderful hotel staff at this Home2. -Jasmine F. Diamond Member
  • RW
    rebecca waddell
    Feb 7, 2026
    5.0
    We had a blast staying here!! The suite was well stocked, you could easily stay a few weeks with all the storage and amenities in the room! The pool was a little cool, but I can’t expect a hot pool in the middle of winter 😂 the woman at registration was kind, and had great service skills. Breakfast was yummy, and I love that they offer such a variety. Easy to get to, great elevator, we’d gladly stay here again!
  • DL
    Dr. Maelyn Lessard
    Jan 10, 2026
    1.0
    I am a lifetime diamond and stay on Hilton properties almost every week. I was travel with my daughter and grandkids and arrived late, around midnight. There was a homeless person smoking weed at the front entrance. The desk person had to let me in. I told him I had done online checkin but wanted a key because I had just driven 12 hours and will be bringing toddlers in. I gave him my DL. He said I was at the wrong hotel because I didn't have a reservation. I told him it was room 204. He said the guest in that room was not me. I asked if there was another Hilton property close and he said are you supposed to be at Wolfchase. I again told him that I used the address from my reservation and gps to get here. I went out and pulled the car around and got my phone which had a digital key. I used the digital key to get in. Obviously I was a registered guest. I showed him my phone and he told be I was not a guest there and I was in the wrong place. I asked if I could buy another room and he said no. I decided to go to my room. Sure enough my phone opened the door and the room was empty. The desk guy called the room and I answer and he says he was mistaken and it was my room. Dude, I am in the room. Duh. Horrible experience.
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Frequently Asked Questions About Home2 Suites by Hilton Memphis Wolfchase Galleria

What are the check-in and check-out times at Home2 Suites by Hilton Memphis Wolfchase Galleria?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Are pets allowed at Home2 Suites by Hilton Memphis Wolfchase Galleria?

Yes, both cats and dogs are welcome at the hotel.

Brand Certified Facts from Home2 Suites by Hilton Memphis Wolfchase Galleria

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