Holiday Inn & Suites Memphis Southeast-Germantown by IHG

3.8
506 reviews
Our hotel is situated between East Memphis and Collierville, TN.

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn & Suites Memphis Southeast-Germantown, situated between East Memphis and Collierville, TN. Take a short drive to historic Collierville or visit East Memphis for shopping, art and local breweries. There are more than 15 restaurants less than one mile from the hotel, with several in walking distance. Our hotel is also less than one mile fromTPC Southwind, host of the FedEx St. Jude Classic, and under three miles from Mike Rose Soccer Complex, host of several large tournaments throughout the year. If you’re here for business, our hotel is just off 385/Bill Morris Parkway and five minutes from FedEx World Headquarters. Less than 3 miles away are Montgomery Martin, Varco Prude, Towers Watson, Nike, International Paper and Mueller Industries. Relax in our comfortable Germantown hotel guest rooms featuring thoughtful amenities. Unwind with a choice of premium TV or enjoy a drink at our bar or grab a bite with friends at our restaurant, 901 Bistro. Start the day with hot breakfast at our restaurant. If you're in a hurry, grab something from our marketplace, available 24/7. Work out in the fitness center and enjoy a swim in the sparkling pool. Need to host an event? Come and check out our spacious Meeting rooms (4500 square feet). We also offer a business center, which comes in handy when you need to print a boarding pass or finish some last-minute business.

Location

Holiday Inn & Suites Memphis Southeast-Germantown by IHG
7730 Centennial Drive, Memphis, TN
38125, United States

Hours

Reviews

3.8
506 reviews
5 stars
275
4 stars
77
3 stars
36
2 stars
28
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff received mixed reviews; some were praised for their friendliness and helpfulness, while others were criticized for rudeness and poor service.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty linens, mold in bathrooms, and bed bugs, raising concerns about overall hygiene.

Parking Security

The gated parking was appreciated for safety, but some guests felt the area was unsafe and expressed discomfort with the security measures.

Breakfast Concerns

Many customers were disappointed that breakfast was not included in their stay, and those who paid for it found it lacking in quality.

Room Quality

Rooms were generally described as clean and spacious, but some guests experienced issues with maintenance and amenities.
  • CF
    Carlton Fripp
    Nov 3, 2025
    5.0
    I was nervous but It was great considering how much the price was... Would definitely recommend.
  • HJ
    Harold Johnson
    Nov 3, 2025
    5.0
    Love the parking
  • SW
    Shandreka Williams
    Oct 10, 2025
    5.0
    breaunna B was very nice and helpful And generous The stay here was everything I expected I most definitely will be back
  • AA
    AbuMuhammad AlHindi
    Oct 7, 2025
    3.0
    The rooms were great but the parking was behind a fence which felt like it wasn't a safe neighborhood and you had to walk all the way to the front entrance to go up the elevators. Super bad design. Most Holiday Inn have free breakfast included but this location didn't and the staff was ok but not especially helpful. It wasn't a memorable stay.
  • CC
    Chris
    Oct 6, 2025
    3.0
    Not a decent part of town the parking lot is behind bars which you need a room card to enter. Elevator needs you're room card to operate. It looks like a minimum security jail. Fire alarm is loud after evacuating the hotel staff did not now the reason for alarm?

Frequently Asked Questions About Holiday Inn & Suites Memphis Southeast-Germantown by IHG

What time can I check in and check out at Holiday Inn & Suites Memphis Southeast-Germantown?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Does the hotel provide free parking for guests?

Yes, free parking is available for guests at the hotel.