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Stay Smart at Memphis Hotel's Convenient LocationThe Holiday Inn Express® Memphis Southwind Newly Renovated Hotel is located in southeast Memphis, just off of Highway 385. With convenient access to Downtown Memphis, this suburban location is ideal for Business and Leisure Travel. The Hotel is located 1 mile from the FedEx International Headquarters and close to the Southwind corporate area, which is home to many businesses. Guests can entertain clients at nearby TPC Southwind, home of the FedEx St Jude Classic on the PGA tour. A shuttle is available for our corporate travellers (Restrictions Apply). There are plenty of choices for entertainment and recreational activities. Mike Rose Soccer Complex and the University of Memphis are both convenient to the property, presenting guests with the option to participate in, or observe a range of athletic events. Many guests enjoy visiting the Memphis Zoo and Graceland, both having World-Class Facilities.The hotel's exceptional amenities include free high-speed, wireless Internet access and a complimentary Express Start breakfast buffet. You can stay on your schedule with convenient facilities such as a guest laundry room and a 24-hour Fitness Center. No matter your reason for traveling to Memphis, the hotel's friendly staff invites you to "Stay Smart".
Location
Holiday Inn Express & Suites Memphis Southwind by IHG
4068 Stansell Court, Memphis, TN
38125, United States
Hours
Reviews
3.9
598 reviews
5 stars
289
4 stars
136
3 stars
60
2 stars
34
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and make guests feel welcome.
Cleanliness
While some guests reported clean rooms, others experienced issues with cleanliness, including bugs and unkempt areas.
Breakfast Quality
Numerous reviews criticized the breakfast offerings, citing shortages, poor quality, and lack of variety.
Room Issues
Several guests reported problems with room amenities, including malfunctioning appliances, insufficient towels, and noise disturbances.
Safety Concerns
A few reviews raised serious concerns about safety, including theft incidents and inadequate responses from staff.
- CWCasey WhateverOct 31, 20255.0I’ve stayed at this hotel multiple times, and it only gets better. The staff are consistently friendly, professional, and truly go out of their way to make guests feel welcome. The rooms are spotless — you can tell housekeeping takes pride in their work. And the breakfast? Outstanding. Fresh ingredients, plenty of options! On my last stay, they noticed I had an early flight and packed me a to-go breakfast without me even asking. That’s what I call above and beyond!
- RMRussell MaloneOct 23, 20255.0Everything's always excellent whenever I'm in town ran by the best Mr.Kaden! If you're in East Memphis & need a hotel room it's a must stay. Location: 4068 Stansell Ct Memphis, TN 38125
- TDTim DoyleOct 22, 20255.0Very nice hotel. Never disappointed The staff was wonderful. The rooms were super clean. I highly recommend this holiday Inn The breakfast is very good too
- RGRajinder GillOct 18, 20255.0I had a wonderful experience during my recent stay. The rooms were very clean and comfortable, and the beds were cozy. The location is great — convenient and easy to get around. The check-in and check-out process was smooth, and I really appreciated being allowed a late checkout. The staff provided excellent service throughout my stay, and the room service was prompt and friendly. Breakfast was good with a nice selection. Overall, a pleasant and comfortable stay — I would definitely recommend this hotel!
- AMAmber McKeehenOct 13, 20251.0I stayed here for four nights, and it was one of the worst hotel experiences I’ve ever had. My first room had to be changed because of bugs — not just in the bed or bathroom, but literally inside the coffee maker. Completely unacceptable. By the third night, my vehicle was broken into and my wallet was stolen. The hotel staff refused to check the security cameras, even after the police asked. They said they would “look into it in a few days.” That’s not how you handle theft or guest safety. I had flown in for this trip and was suddenly stranded without my ID, credit cards, or any help from the hotel. No offer of assistance, no urgency, and no concern for a paying guest left in an awful situation. If you value cleanliness, security, or even basic customer service, stay anywhere else. This place is unsafe, unsanitary, and completely unhelpful when things go wrong.
Frequently Asked Questions About Holiday Inn Express & Suites Memphis Southwind by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Memphis Southwind?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Holiday Inn Express & Suites Memphis Southwind offer free breakfast?
Yes, a complimentary Express Start breakfast buffet is available to guests for free.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
Are pets allowed at Holiday Inn Express & Suites Memphis Southwind?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel provide free Wi-Fi for guests?
Yes, free high-speed Wi-Fi is available in public areas for all guests.
Are there fitness facilities available at the hotel?
Yes, the hotel offers a free 24-hour fitness center with elliptical machines and treadmills.
What cleaning and safety measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, and sanitizers are available. High-touch items have been removed and employees are trained in cleaning and handwashing procedures.
Are babysitting or childcare services offered at this hotel?
No, babysitting services are not offered at Holiday Inn Express & Suites Memphis Southwind.
What nearby attractions can guests visit before or after their stay at the hotel?
Guests can visit attractions such as the Memphis Zoo and Graceland, both famous for their world-class facilities. The nearby Mike Rose Soccer Complex and University of Memphis offer athletic events to enjoy as well.
Are there dining options near the hotel?
Yes, nearby restaurant options include Cracker Barrel Old Country Store for southern and breakfast cuisine, and Curry Bowl Indian Cuisine offering buffet and Indian dishes.
Is transportation available to major business hubs from the hotel?
The hotel is located 1 mile from FedEx International Headquarters and close to the Southwind corporate area. A shuttle is available for corporate travelers, although restrictions apply.