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Top rated Midtown Memphis hotel convenient to Beale Street and Overton Park. Come experience Southern hospitality at its best! Our Holiday Inn Express Memphis Medical Center Midtown hotel has top ratings because of our friendly team's commitment to great hospitality. Our Midtown hotel is near downtown Memphis with Beale Street (2 miles), the Peabody Ducks (1.8 miles), Mud Island, and Graceland just minutes away. Our Union Street location is close to Overton Park and the Memphis Zoo, as well as the FedEx Forum, the Rock 'n Soul Museum, or AutoZone Park, which are the perfect destinations for any trip.
Our Memphis hotel's easy access to I-69, I-40, and I-55, Memphis International Airport (8.0 miles), and the Amtrak Station (2.0 miles) make traveling around Tennessee a breeze. We are also adjacent to Methodist University Hospital, nine other major medical centers, and offer a special rate for guests with a loved one at Methodist University Hospital.
You will feel right at home with our full free breakfast bar, free Wi-Fi, business center, fitness center, and seasonal outdoor pool. Call our hotel in Memphis, Tennessee today, and take advantage of our great hotel deals and rates.
Location
Holiday Inn Express Memphis Medical Center Midtown by IHG
1180 Union Avenue, Memphis, TN
38104, United States
Hours
Reviews
4.2
1,122 reviews
5 stars
615
4 stars
270
3 stars
110
2 stars
49
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, particularly highlighting Zee's exceptional service during breakfast.
Breakfast Quality
The breakfast received high marks for variety and quality, with many guests noting it as a standout feature of their stay.
Cleanliness Issues
While many guests found the hotel clean, there were several complaints regarding room cleanliness and maintenance, particularly in bathrooms.
Location and Safety
The hotel is conveniently located near attractions, but some guests expressed concerns about safety in the surrounding area.
Room Condition
Feedback indicated that while some rooms were comfortable, others were dated and in need of maintenance or updates.
- TWTL Wu1 day ago5.0Great breakfast staff—Zee is super nice, very attentive, always smiling, and really makes the morning feel welcoming and relaxed. Front desk is also very friendly.
- GLGRAMMIE LEWISNov 14, 20255.0This place was a BLESSING. Our reason for our stay was to attend a funeral. The location was PERFECT! I'm kind of boozy poor. But before I made reservations at HI Express I was eyeing another location and brand but the hotel was sold out! But angels led me to this hotel and ya'll Holiday Inn asked me the reason of my stay! Ya'll H.I. lowered my RATE because of bereavement!! My Po boozy self was dancing in my head! The visit was sad but so THANKFUL TO HOLIDAY INN MEMPHIS MEDICAL DISTRICT. THANK YOU I REALLY APPRECIATE THE RATE THE CLEANLINESS THE VERY VERY KIND STAFF. YA'LL THE ROOM INCLUDED A MICROWAVE AND A LARGE SMALL FRIDGE. THOSE ITEMS HELPED MAKE OUR STAY THAT MUCH BETTER.
- SGStephen GreekNov 2, 20255.0We enjoyed our stay at the IHG Holiday Inn Express. The staff was friendly and welcoming! See was helpful and cheerful at breakfast. We were delighted.
- ESErika SessisOct 18, 20254.0First and foremost, the staff at this location are some of the most pleasant and helpful I have encountered. I stay at many hotels for work and this hotel has some of the best breakfast. Ms. Zee puts a lot of work and care into ensuring her breakfast is hot and ready for all of the guests. Her cinnamon rolls are arguably some of the best I’ve had. Highly recommend staying here while in Memphis!
- TGTommy GreenOct 14, 20252.0When I first walked in, I noticed crumbs and debris all over the floor, which immediately told me the room hadn’t been vacuumed properly. I had to call the front desk just to have someone come up and clean, which honestly shouldn’t happen at a brand like this. Then came the bathroom situation. When I took a shower, the water started pooling around my feet and wouldn’t drain, which means the plumbing clearly hasn’t been maintained. On top of that, the tub itself looked like it hadn’t been scrubbed in a while — there was visible dirt and buildup. That alone made it hard to feel clean or comfortable using it. It’s disappointing because the hotel actually has nice, modern furniture and the potential to be a really solid spot. But the upkeep and attention to detail are slipping. The cleaning team needs to do a much more thorough job — vacuuming after every guest, sanitizing the tub and sink properly, and double-checking the floors and bathroom before marking a room “ready.” The management should also have maintenance check the drains and plumbing to make sure water isn’t backing up like that. For the price being charged, guests should feel confident they’re getting a clean and well cared-for room — the kind of standard that the Holiday Inn name is supposed to represent. I really hope the team takes this feedback seriously because I’d love to see this location get on the level it needs to be.
Frequently Asked Questions About Holiday Inn Express Memphis Medical Center Midtown by IHG
What are the check-in and check-out times at Holiday Inn Express Memphis Medical Center Midtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at this hotel?
Yes, the hotel offers a free buffet breakfast.
Does the hotel provide accessible parking and facilities for guests with mobility needs?
Yes, the hotel has accessible parking and is mobility accessible, including an elevator for guest convenience.
Are pets allowed at Holiday Inn Express Memphis Medical Center Midtown?
Yes, pets including cats and dogs are welcome at this hotel.
Is the hotel equipped with fitness and recreational facilities?
Yes, the hotel has a free fitness center with elliptical machines and treadmills, as well as a seasonal outdoor pool.
What COVID-19 safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizer availability, staff trained in cleaning and hand washing, contactless check-in and checkout, and disinfected or discarded plastic keycards.
What nearby attractions can guests visit around the hotel?
Guests can explore Beale Street, Overton Park, Memphis Zoo, FedEx Forum, Rock 'n Soul Museum, AutoZone Park, Mud Island, and Graceland, all within a few miles of the hotel.
How can guests access the hotel via public transit or airport?
The hotel is conveniently located 8 miles from Memphis International Airport and 2 miles from the Amtrak Station, with easy access to I-69, I-40, and I-55 highways for travelers.
What healthcare facilities are located near the hotel for guests visiting with medical needs?
The hotel is adjacent to Methodist University Hospital and near nine other major medical centers, including various specialist doctors and clinics in the Midtown Memphis area.
Does the hotel offer digital services for easy booking and amenities information?
Yes, guests can book rooms and access amenities via the IHG Hotels & Rewards app available on Apple App Store and Google Play Store.