Business Details
About
Hotel
Daily Mandatory Charge includes: Memphis Tourism Fee. The Hampton Inn and Suites by Hilton Memphis East hotel is a beautiful hotel located in Memphis, Tennessee, just mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you.
All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel in Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include nearby restaurants and attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat.
We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
Location
Hampton Inn & Suites Memphis East Germantown Area
962 S. Shady Grove Road, Memphis, TN
38120, United States
Hours
Reviews
4.0
805 reviews
5 stars
402
4 stars
197
3 stars
81
2 stars
52
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, unclean bathrooms, and pest problems.
Staff Performance
While some guests praised the friendly and helpful staff, others experienced poor service and unprofessional behavior.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings.
Room Comfort
Guests generally found the beds comfortable, but there were complaints about room conditions, including issues with temperature control and maintenance.
Renovation Issues
The hotel is undergoing renovations, which has led to noise, dust, and confusion regarding amenities and room availability.
- SJSharon JonesOct 16, 20255.0We won't go anywhere else, unless it's across the walkway at Embassy! We love the atmosphere, the breakfast, the location and the Family we've gained during our visits!
- MHMary HardingSep 13, 20255.0Beautiful part of Memphis! Enjoyed the stay. Nice bfast, pool, exercise room. Wonderful!
- YYYesh YeshSep 1, 20253.0We arrived and was greated with ants in our room! It's a hassle switching rooms after you have taken your luggage off the carts! The staff member Sidney was nice this is what helped the bad situation! The room was much smaller than I'm use to but I survived it with my friend! On the plus side the beds were very comfortable!
- JTJoe TAug 30, 20255.0Clean rooms, Polite staff Close to downtown without all the run down atmosphere of the downtown. Saved $200.00 off downtown hotel prices. Free breakfast just like Holiday Inn Express
- STStarlaysha TrablerAug 24, 20255.0The rooms were great. The staff was great.
Frequently Asked Questions About Hampton Inn & Suites Memphis East Germantown Area
Does Hampton Inn & Suites Memphis East Germantown Area offer free breakfast?
Yes, the hotel offers a complimentary buffet breakfast for guests.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites Memphis East Germantown Area?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does the hotel have facilities for guests with mobility impairments?
Yes, the hotel provides accessible parking and elevators, and is mobility accessible.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center equipped with elliptical machines, treadmills, free weights, and weight machines.
Can guests park their cars at the hotel?
Yes, self-parking is available for guests at the hotel.
Are there dining options available within the hotel?
The hotel does not have its own restaurant or bar, but Frank Grisanti's Italian Restaurant, located nearby, offers room service from 5 PM to 10 PM.
What nearby shopping centers can guests visit during their stay?
Guests can visit Regalia Shopping Center and Vineyard Vines, a clothing and department store, both located near the hotel.
Are there any nearby recreational facilities for outdoor activities?
Yes, Mike Rose Soccer Complex is nearby for guests interested in soccer and outdoor sports.
How can guests reach the hotel from Memphis International Airport?
The hotel is located about 12 miles from Memphis International Airport. Although there is no airport shuttle or transfer service, the hotel is easily accessible via Interstate 240 at Poplar Avenue and Shady Grove Road.