Business Details
About
HotelHampton Inn
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is conveniently located in a beautiful part of East Memphis, Tennessee and less then a half-mile off Tennessee Interstate 240. Our hotel guests are only minutes from the Memphis Airport, Germantown, Collierville, Cordova and Bartlett, Tennessee, meeting the needs of both business and leisure travelers. Hampton Inn hotel guests will be conveniently located beside Baptist Memorial Hospital and adjacent to the Shelby Farms State Recreational Park in Memphis. Businesses within a mile radius include the Eagle Crest Office building, West Clinic, Semmes-Murphey Clinic and Wunderlich Securities Inc. to name a few.
Location
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
33 Humphreys Center Dr., Memphis, TN
38120, United States
Hours
Reviews
2.9
1,226 reviews
5 stars
318
4 stars
213
3 stars
165
2 stars
142
1 star
388
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, including mold, bugs, and dirty bathrooms.
Staff Attitude
Mixed feedback on staff; while some were friendly and helpful, many reports indicated rudeness and unprofessional behavior.
Lack of Amenities
Guests frequently noted the absence of basic amenities like refrigerators, microwaves, and adequate TV channels.
Poor Maintenance
Multiple complaints about maintenance issues, including broken fixtures, malfunctioning elevators, and inadequate hot water.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality.
- JMJohn McBrideDec 30, 20255.0I made a reservation at this location 2 months in advance only to get a call from the hotel telling me they are cancelling my reservation due to a priority reservation. They said the hotel was booked. I am a diamond member and have been for years! The person that called me did not offer any assistance in finding an alternative location only stated he is canceling the reservation and rudely told me he was hanging up! Customer service was no better. It’s time for me to move to another hotel chain. I would not recommend this particular location due to their poor hiring and incompetent staff!
- NKNilofer KhanDec 26, 20251.0Wanted to give 0 star,but unfortunately there is no option for that. I am traveling all the way from another state along with my family adults and kids which took 7 hours drive, and we did our responsibility to book the room prior the time with advance payment. And when we reached, the lady over the counter named Ashley is simply saying we don’t have any room available, saying this with no responsibility,,really ?No email for cancellation, we asked the manager to talk she said I am the manager right now. She also advised us to go to the other locations which she can give the address!and find the room hotel to hotel, we are frustrated and she was laughing! Such an irresponsible behavior.
- BSBradley SchionNov 6, 20253.0Rooms are way to small to put double beds in them.
- MGMatt GoodwinNov 4, 20251.0BED BUGS! BED BUGS!! I PROMISE…do not stay here I got woken up to multiple bed bug bites and the hotel did nothing. No compensation, no “sorry”, NOTHING! STAY ANY WHERE ELSE BUT HERE.
- JAJeff AdamsNov 4, 20252.0Not used to hotels with no refrigerator or microwave in room. However, there was a microwave in the lobby. Killed 4 small spiders in my room, probably from construction being done,on floor 2, stirring them up. Called down to front desk 4 times, no answer. Had to walk down to ask my question. Bed was comfortable. Shower leaked all over floor, even with doors completely shut. The room next door,had a toilet plunger sitting in front of door, open to the carpet. No trashcan in room, I feel sorry for housekeeping. This is a $50-60 a night hotel, not a $130.00 a night hotel. I can't believe Hilton actually owns this hotel.
Frequently Asked Questions About Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
What are the check-in and check-out times at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is free parking available at the hotel?
Yes, free self-parking is available for guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East?
Yes, pets including cats and dogs are welcome at the hotel.
What amenities does the hotel provide for fitness and wellness?
The hotel offers a free fitness center with elliptical machines and treadmills; there is no sauna or spa.
Is breakfast included with the hotel stay?
Yes, the hotel offers a free buffet breakfast to guests.
Are the hotel facilities accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
What nearby medical facilities are close to Hampton Inn Memphis-Walnut Grove/Baptist Hospital East?
Nearby medical facilities include Baptist Memorial Hospital, UT Medical Group, DaVita Memphis East Dialysis, and Memphis Prosthetic Clinic, making it convenient for guests seeking medical care.
Are there places to eat near the hotel?
Yes, there is a Wendy's fast food restaurant nearby, and the hotel itself has one restaurant on-site.
What nearby recreational spots can guests visit during their stay?
Guests can visit Shelby Farms State Recreational Park, which is adjacent to the hotel and offers outdoor activities.