Hampton Inn Memphis-Poplar

3.8
1103 reviews

About

Hotel
Daily Mandatory Charge includes: Tourism Improvement District Fee. Beautifully appointed rooms and phenomenal service are what our guests expect and receive when staying at the Hampton Inn Memphis-Poplar hotel in Memphis, Tennessee. Our beautiful hotel, located in the heart of East Memphis, offers guest rooms with plush mattresses, high thread-count sheets, and fluffy dream-making pillows. The Hampton Inn Memphis-Poplar hotel is four stories of 124 gorgeous guest rooms. Were surrounded by 70 restaurants offering something for every palette, from fine dining to fast food. We are conveniently located less than a mile from some of Memphis' best shopping. Enjoy fine boutiques at Laurelwood Shopping Center and shop 'til you drop at our upscale mall, Oak Court. This Hampton Inn Memphis-Poplar hotel in Memphis, Tennessee, also offers our On-the-House hot breakfast, and complimentary wireless high-speed Internet access. Enjoy complimentary local phone calls, iron and ironing boards, as well as coffeemakers in every room, and a seasonal outdoor swimming pool. Our fitness center should help keep your exercise routine on track. If you're looking for more machines, then we are happy to offer complimentary passes to our local sports facility. All Hampton Inn Memphis-Poplar hotel amenities are enveloped in our 100% Satisfaction Guarantee. If you're not completely satisfied at our hotel, we don't expect you to pay! That's 100% Hampton! We love having you here at the Hampton Inn Memphis-Poplar hotel in Tennessee.

Location

Hampton Inn Memphis-Poplar
5320 Poplar Ave., Memphis, TN
38119, United States

Hours

Reviews

3.8
1,103 reviews
5 stars
490
4 stars
262
3 stars
127
2 stars
93
1 star
131

What are people saying?

AI-generated from recent customer reviews

Location

Guests appreciated the convenient location of the hotel, especially for work and nearby activities.

Staff

Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of employees like Val and Damon.

Cleanliness

While some guests found the rooms clean, others reported issues with cleanliness, including musty smells and dirty carpets.

Breakfast

The breakfast received mixed reviews; some guests enjoyed the variety, while others felt it was substandard.

Safety Concerns

Numerous guests reported incidents of car break-ins and thefts from the parking lot, raising significant safety concerns.
  • JJ
    Jason
    Nov 12, 2025
    2.0
    The room is so incredibly small there isn’t even a night stand next to the bed it’s ridiculous! This hotel looks much more in line for a motel 6 and not up to Hampton standards. Staff is great but I’ll be checking out early and finding a new hotel for the rest of my stay
  • DC
    Don Chandler
    Oct 28, 2025
    4.0
    Have to admit, was a bit intimidated rolling into parking lot on a Friday night at dinner. 2 police cars and ambulance with lights blazing at front door. Came in, front desk crew looked stressed but still met me with a smile. I appreciate their composure! Breakfast was okay. Standard fare but no creamer for coffee or any kind of sugar alternative. Boo!! But everything was kept pretty stocked-up even though the breakfast area was packed all days I was there. Rooms are a bit small but comfortable. Very quiet room considering the busy outside. Room even faced the busy road but still had a great sleep!! That's really all that matters. Overall staff was fantastic, except for manager on duty Sunday night. Grouchy younger girl with curly brown hair. Not a nice person and only reason I didn't give 5 stars for service. But everyone else there this past weekend was awesome!! Price was right and worked for us! I would stay here again.
  • SS
    Scott Salinas
    Oct 25, 2025
    5.0
    great location breakfast is better than most places people very friendly
  • NM
    Nicholas Mole
    Oct 16, 2025
    1.0
    The staff was nice but the property didn’t reflect Hilton standards at all.
  • MC
    Mike Crawell
    Oct 16, 2025
    1.0
    worst experience ever we got to the room was charged higher than quoted thè rooms where nasty and smell really bad i’ll never go there again reached out no one will respond back at all they take your money and put you in a very crappy room please take my advice and run i think i should be refunded my money since done wrong

Frequently Asked Questions About Hampton Inn Memphis-Poplar

What are the check-in and check-out times at Hampton Inn Memphis-Poplar?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included with a stay at the Hampton Inn Memphis-Poplar?

Yes, a complimentary 'On-the-House' hot buffet breakfast is available for guests.