Brand Certified
Hampton Inn Memphis-Poplar
3.8(1122 reviews)
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
Business Details
5320 Poplar Ave., Memphis, TN
38119, United States
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
(901) 683-8500
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
https://www.hilton.com/en/hotels/memprhx-hampton-memphis-poplar/
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
About
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
HotelHampton Inn
Daily Mandatory Charge includes: Tourism Improvement District Fee. Beautifully appointed rooms and phenomenal service are what our guests expect and receive when staying at the Hampton Inn Memphis-Poplar hotel in Memphis, Tennessee. Our beautiful hotel, located in the heart of East Memphis, offers guest rooms with plush mattresses, high thread-count sheets, and fluffy dream-making pillows.
The Hampton Inn Memphis-Poplar hotel is four stories of 124 gorgeous guest rooms. Were surrounded by 70 restaurants offering something for every palette, from fine dining to fast food. We are conveniently located less than a mile from some of Memphis' best shopping. Enjoy fine boutiques at Laurelwood Shopping Center and shop 'til you drop at our upscale mall, Oak Court.
This Hampton Inn Memphis-Poplar hotel in Memphis, Tennessee, also offers our On-the-House hot breakfast, and complimentary wireless high-speed Internet access. Enjoy complimentary local phone calls, iron and ironing boards, as well as coffeemakers in every room, and a seasonal outdoor swimming pool. Our fitness center should help keep your exercise routine on track. If you're looking for more machines, then we are happy to offer complimentary passes to our local sports facility.
All Hampton Inn Memphis-Poplar hotel amenities are enveloped in our 100% Satisfaction Guarantee. If you're not completely satisfied at our hotel, we don't expect you to pay! That's 100% Hampton!
We love having you here at the Hampton Inn Memphis-Poplar hotel in Tennessee.
Location
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
Hours
Certified by Hampton Inn Memphis-Poplar • Mar 01, 2026
Reviews
3.8
1,122 reviews
5 stars
497
4 stars
264
3 stars
130
2 stars
95
1 star
136
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some had negative experiences with specific individuals.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, with reports of dirty rooms, musty smells, and inadequate housekeeping.
Property Condition
Numerous guests noted that the hotel is outdated and in need of renovations, with issues such as old carpets, broken amenities, and general wear and tear.
Safety Concerns
There were multiple reports of vehicle break-ins and thefts from the parking lot, raising significant safety concerns among guests.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the options while others found it lacking.
- BWBrandi Willis2 days ago2.0I have to say we were very disappointed in the hotel itself. There appeared to be dog pee in the corner of our bathroom wall and door. Trash in our trash can upon checking in. We stayed for a soccer tournament so the location was fine. We had teammates that were assigned to rooms that were already full of luggage when they walked in, rooms that smelled terribly, one didn't have a working toilet at check in and one still had old food in the refrigerator. The saving grace for this hotel was the employees. They were the kindest and friendliest hotel staff we had experienced in a very long time. I felt terrible that they had the outdated building and poor facilities to deal with but they definitely made up for it with their hospitality. Definitely not worth the stay to play fees we were charged, I hope y’all can get some renovations soon and give your employees a better workplace environment. They deserve it!
- EFEmily Fennewald5 days ago1.0UPDATE: When we were about to put our kids to bed, we found blood on the pull out couch. We left immediately. I’m still waiting on management to refund my money, 3 days later! Asian beetles in every room, AC is set to 67, didn’t get below 73. Tv doesn’t work “due to no signal” guest services said “ just keep flipping through the channels, they will eventually pop up” Flickering lights in the lobby, plug in on the lamps do not charge devices, they over booked rooms so families in our group had to down size to a king with pull out couches. Dirty bedding and when asked for more bedding was given a duvee cover without an actual comforter. This place is disgusting, stay away
- MGMillie GoinsFeb 23, 20263.0Good location, security in parking lot. Rooms not the cleanest. The staff were helpful. Appeared to be under staffed and not all amenities were accessible. Fitness center was closed. Hot coffee and fresh fruit available throughout the day. Don't expect fresh linens or your bed made on the 1st day.
- DJDavid JonesFeb 12, 20265.0Great TV. Everything else, as expected. Professional staff.
- RERobert EarlJan 25, 20265.0Exceptional service, and clean rooms. Grateful for the front desk clerk who gave us a wonderful experience. Performed nearby and got a chance to see the Lorraine motel.
Frequently Asked Questions About Hampton Inn Memphis-Poplar
What are the check-in and check-out times at Hampton Inn Memphis-Poplar?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included with a stay at the Hampton Inn Memphis-Poplar?
Yes, a complimentary 'On-the-House' hot buffet breakfast is available for guests.
Are pets allowed at the Hampton Inn Memphis-Poplar?
Yes, both cats and dogs are welcome at this hotel.
Does the hotel offer free Wi-Fi and where is it available?
Free Wi-Fi is available in public areas and there is a public internet terminal for guest use.
What are the parking options at Hampton Inn Memphis-Poplar?
The hotel offers free self-parking with accessible parking and elevator access.
Is Hampton Inn Memphis-Poplar accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and elevators.
What fitness amenities are available at Hampton Inn Memphis-Poplar?
A fitness center with equipment like treadmills and elliptical machines is available free of charge.
Are there nearby dining options around Hampton Inn Memphis-Poplar that guests can visit?
Yes, guests can explore nearby restaurants such as Bennigan's, Newk's Eatery, Corky's Ribs & BBQ, and McDonald's within close proximity.
What nearby medical facilities are available around Hampton Inn Memphis-Poplar?
There are several nearby medical facilities including Le Bonheur Children's Hospital, Le Bonheur East Surgery Center, and multiple dental and specialist offices such as Bruce H McCullar DDS and Chase Nancy a MD.
Are there convenient banking and shopping options near Hampton Inn Memphis-Poplar?
Yes, nearby you will find banks like Bank of America, InSouth Bank, and Renasant Bank Memphis Commercial & Private Client Office, as well as shopping options including the Sprint Store, T-Mobile, and Verizon.
Brand Certified Facts from Hampton Inn Memphis-Poplar
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