DoubleTree by Hilton Hotel Memphis

4.0
2009 reviews

About

HotelDoubleTree
Daily Mandatory Charge includes: Tourism Improvement District (TID) Assessment. The DoubleTree Hotel Memphis in the heart of the east Memphis business district Clark Tower complex is convenient to local businesses and headquarters of major corporations. Easy access to I-40 and I-240 puts our full service Memphis hotel just minutes away from Memphis International Airport. For your convenience, we offer complimentary airport transportation. Nearby attractions include Graceland, Historic Beale Street Entertainment District, Memphis Zoo, Liberty Bowl, The Children's Museum Of Memphis, Memphis Botanic Gardens, Dixon Gallery and Gardens, Lichterman Nature Center, Sun Studio, Memphis Pink Palace Museum. Businesses and corporation nearby include Fed Ex Corp., International Paper, Buckman International, University of Memphis, Coca Cola Enterprises, Nike, Inc., Brother International, Sharp Manufacturing. DoubleTree Hotel Memphis is one of the premier hotels in our area offering the following features: Spacious, tastefully appointed guest rooms with King or Double beds, Six deluxe guest room suites, Complimentary wireless, high-speed Internet access throughout the hotel, Erling Jensen Small Bites with golf suites, 24-hour Business Center, Indoor/Outdoor heated Swimming Pool, Fitness Center by Precor, 5,600 square feet of flexible meeting facilities. Our 266 spacious guest rooms and suites provide all the comforts of home, including refrigerators, Sweet Dreams beds, irons/ironing boards, Hairdryers, 37-inch flat screen television, and lounge chair. The restaurant offers breakfast, lunch, dinner, and Room and Beverage Service. For business or leisure, DoubleTree Hotel Memphis is your best choice for Memphis, Tennessee hotel accommodations. We offer comfort, service, value for price paid and a warm welcome with our DoubleTree signature warm chocolate chip cookie.

Location

DoubleTree by Hilton Hotel Memphis
5069 Sanderlin Avenue, Memphis, TN
38117, United States

Hours

Reviews

4.0
2,009 reviews
5 stars
1,003
4 stars
495
3 stars
211
2 stars
127
1 star
173

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their positive interactions during check-in and throughout their stay.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty bathrooms, stained sheets, and unkempt common areas, leading to dissatisfaction.

Maintenance Problems

Guests reported various maintenance issues, such as broken elevators, malfunctioning TVs, and plumbing problems, indicating a need for renovations.

Location and Amenities

The hotel is well-located near shops and restaurants, but guests expressed disappointment over the lack of complimentary breakfast and high food prices.

Security Concerns

Multiple reviews highlighted security issues, including vehicle break-ins in the parking lot, raising concerns about guest safety.
  • WR
    Will Rasely
    Jan 1, 2026
    5.0
    Staff was outstanding. Restaurant was excellent. Next time we stay overnight in Memphis it will be at the Diubletree.
  • DB
    David Bryan
    Dec 29, 2025
    5.0
    We enjoyed our stay here. We ate dinner at the restaurant and the food was exceptional. We want to thank Antonio and Rico in the kitchen for their great cooking and Tierra for her excellent service and attitude.
  • RE
    Rhondeezy Ezell
    Dec 28, 2025
    5.0
    I came to visit this what a wonderful stay Tomi at front desk was so nice cause i was really having a good day she blessed my soul. Thanks for all you do Tomi keep her on a board ill come back and visit you all....
  • GJ
    George Johnson
    Dec 7, 2025
    2.0
    This has been the absolute worst Doubletree I've ever stayed at. There's evidently smoking allowed in the rooms because all night long it smelled like cigarette smoke. We will never stay at this location again.
  • EB
    Elias Berhanu
    Dec 6, 2025
    5.0
    First time staying here. Quick one night trip and everything was smooth from check in to check out and they held my luggage for a few extra hours. The shuttle to the airport was also as convenient as the location. My shuttle driver was a Veteran and super friendly. Thanks so much.

Frequently Asked Questions About DoubleTree by Hilton Hotel Memphis

What accessibility features does DoubleTree by Hilton Hotel Memphis offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is airport shuttle service available at the hotel?

Yes, complimentary airport shuttle service is available for guests.