DoubleTree by Hilton Hotel Memphis

4.0
1995 reviews

About

Hotel
Daily Mandatory Charge includes: Tourism Improvement District (TID) Assessment. The DoubleTree Hotel Memphis in the heart of the east Memphis business district Clark Tower complex is convenient to local businesses and headquarters of major corporations. Easy access to I-40 and I-240 puts our full service Memphis hotel just minutes away from Memphis International Airport. For your convenience, we offer complimentary airport transportation. Nearby attractions include Graceland, Historic Beale Street Entertainment District, Memphis Zoo, Liberty Bowl, The Children's Museum Of Memphis, Memphis Botanic Gardens, Dixon Gallery and Gardens, Lichterman Nature Center, Sun Studio, Memphis Pink Palace Museum. Businesses and corporation nearby include Fed Ex Corp., International Paper, Buckman International, University of Memphis, Coca Cola Enterprises, Nike, Inc., Brother International, Sharp Manufacturing. DoubleTree Hotel Memphis is one of the premier hotels in our area offering the following features: Spacious, tastefully appointed guest rooms with King or Double beds, Six deluxe guest room suites, Complimentary wireless, high-speed Internet access throughout the hotel, Erling Jensen Small Bites with golf suites, 24-hour Business Center, Indoor/Outdoor heated Swimming Pool, Fitness Center by Precor, 5,600 square feet of flexible meeting facilities. Our 266 spacious guest rooms and suites provide all the comforts of home, including refrigerators, Sweet Dreams beds, irons/ironing boards, Hairdryers, 37-inch flat screen television, and lounge chair. The restaurant offers breakfast, lunch, dinner, and Room and Beverage Service. For business or leisure, DoubleTree Hotel Memphis is your best choice for Memphis, Tennessee hotel accommodations. We offer comfort, service, value for price paid and a warm welcome with our DoubleTree signature warm chocolate chip cookie.

Location

DoubleTree by Hilton Hotel Memphis
5069 Sanderlin Avenue, Memphis, TN
38117, United States

Hours

Reviews

4.0
1,995 reviews
5 stars
993
4 stars
492
3 stars
211
2 stars
126
1 star
173

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and professional staff, highlighting their helpfulness and hospitality.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty bathrooms and stained sheets, which led to disappointment.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, many others were outdated and in need of renovation.

Location

The hotel is well-located near shops and restaurants, making it convenient for guests.

Food Quality

The restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced and lacking in quality.
  • FS
    F Smith
    2 days ago
    5.0
    Rooms are clean and lovely. Nice atmosphere in the hotel.
  • EH
    Ernest Hodge
    Nov 13, 2025
    4.0
    No microwave in my room. Coffee maker wouldn't work.
  • SS
    Shenaka Stapleton
    Nov 11, 2025
    5.0
    Great Hotel to stay at. It's close to the Airport. They have a restaurant on the inside of the hotel. We had a event there.
  • ER
    Emily Radcliffe
    Oct 30, 2025
    1.0
    I have never had a more miserable night stay in a hotel. On the second night of a two night trip, I started feeling water dropping from the ceiling into the bed. This was around 3:25 in the morning. As it was in the middle of the night, my partner and I continued trying to sleep and scooted to the further most side of the bed. We texted the concierge, they said they could send someone up or would look into it in the morning. As it was the middle of the night, we knew we’d just be shifted to another room and needed to sleep so we communicated we would contact them in the morning. By morning, 75% of the king bed was SOAKED with yellow water. This was miserable and unsanitary. Exhausted, at checkout we showed pictures to the front desk of not just water leaking onto the bed, also in another corner of the room. They said we’d have to reach out to a manager via a business card. After 4 attempts of emailing and calling, we finally got word back that only HALF of our second night stay would be comped, which is insanity to me. I will always remember this as the most gross night I’ve ever spent in a hotel. Hilton, you should have refunded us the full night at MINIMUM. I do not recommend staying here an hope that Hilton makes this right (and that this doesn’t happen to another guest.)
  • AM
    Apostle D. Phils Montgomery
    Oct 11, 2025
    5.0
    This place was phenomenal!!! The staff were professional the entire week. I mean, sharp in appearance and verbiage. Their hospitality is top tier. The food was on point! I have not had a hotel experience this sharp in a very long time. Thank you to the Catering department and Director. The hotel staff and room service.

Frequently Asked Questions About DoubleTree by Hilton Hotel Memphis

What accessibility features does DoubleTree by Hilton Hotel Memphis offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is airport shuttle service available at the hotel?

Yes, complimentary airport shuttle service is available for guests.