Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to the new Candlewood Suites Memphis East, Bartlett’s newest and most modern extended stay hotel. Centrally located just minutes from I-40, I-240, and I-55 Business travelers will appreciate the proximity of this hotel to many places of interest. Including Shelby farms park, shelby farms stables, Bass Pro Shops, Civil Rights Museum, Wolfe Chase Mall, Jumping World and The Memphis Zoo..Extended stay guests play by different rules and requires a hotel that understands their needs, Candlewood Suites Memphis East is designed from the ground up just for you! Our extended stay is within minutes of the Goodlett Farms business area where Louis Dreyfus Company, National Cotton Council, Smith & Nephew, Cargill, and Smith / Doyle Contractors are located. Candlewood Suites Memphis East gives you the amenities that will make you feel at home such as great work and space to relax, plus shopping and dining within walking distance. When it’s time to get connected, we know you need free Wi-Fi and cable, with sports and movie channels. When you need to burn some energy, our fully equipped fitness center will help to melt the stress away. In addition for a home away from home relaxing evening, please feel comfortable to use our Gas grille and Gazebo all just for our extended stay guests.
Location
Candlewood Suites Memphis East by IHG
1776 Whitten Rd, Memphis, TN
38134, United States
Hours
Reviews
3.7
346 reviews
5 stars
172
4 stars
54
3 stars
26
2 stars
27
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and unpleasant odors throughout the hotel.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service and unprofessional behavior from certain employees.
Room Quality
Guests had mixed experiences with room quality, with some noting comfortable beds and well-equipped kitchens, while others complained about outdated furnishings and maintenance issues.
Noise and Safety Concerns
Several reviews mentioned noise disturbances from other guests and concerns about safety in the surrounding area, despite the presence of security.
Inconsistent Experience
Overall, guests reported a wide range of experiences, with some enjoying their stay while others faced significant issues, indicating a lack of consistency in service and quality.
- RARichard Allen3 days ago1.0I'm just here for work and Within two nights of staying here, my truck was broken into in the parking lot.
- ARAlton Temple Dwayne Roseth6 days ago3.0Perhaps it was my Fire tablet, but neither I nor the concierge was able to connect to the wifi. And our tv only got 1 channel once it connected.
- YMYeannine MEDec 27, 20251.0If you book a room at this hotel 🏨 then BRING your OWN TOWELS! The whole room was filthy. The walls, the reclining chair, THE TOWELS had hair and streaks 🤮
- ADA DDec 14, 20255.0As a single female traveling alone the location felt very safe. The facility as a whole and room itself was very clean. The mattress was practically new and comfortable, and the sheets were super soft. Having a kitchen would be great for a long term guest. No breakfast but the coffee is brewed by the cup and infinitely better than what I get at my usual Hilton hotels. My only gripe was how noisy it was in the first floor close the elevator, lobby, and parking lot. Bring some ear plugs and you’ll be fine.
- TTTwin13Dec 3, 20255.0Great place to stay whenever I’m in town , i love the new updated laundry room. Everything was perfect and I will be back. 10/10 I recommend.and the staff is always friendly and helpful
Frequently Asked Questions About Candlewood Suites Memphis East by IHG
What are the check-in and check-out times at Candlewood Suites Memphis East?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free parking available at Candlewood Suites Memphis East?
Yes, free parking is available for guests at Candlewood Suites Memphis East.
Are pets allowed at Candlewood Suites Memphis East?
Yes, pets including cats and dogs are welcome at the hotel.
Does Candlewood Suites Memphis East offer a fitness center for guests?
Yes, guests have access to a free fitness center equipped with elliptical machines, treadmills, and free weights.
Is the hotel accessible for guests with mobility issues?
Yes, Candlewood Suites Memphis East is mobility accessible and offers accessible parking and an elevator.
Does the hotel provide contactless check-in or check-out services?
Yes, the hotel offers contactless check-in and check-out for added convenience and safety.
What cleaning and sanitation measures does Candlewood Suites Memphis East have in place?
The hotel uses commercial grade disinfectants, has employees trained in cleaning and hand washing procedures, enhanced cleaning in common and guest areas, removes high-touch items, sanitizers are available, and plastic keycards are disinfected or discarded.
Are there any nearby places for dining and shopping around Candlewood Suites Memphis East?
Yes, nearby you will find dining options such as Subway, Back Yard Burgers, Dunkin', Supreme Hot Wings, and shopping at Wolfe Chase Mall and Bass Pro Shops.
How can guests use nearby transit or gas stations to get to Candlewood Suites Memphis East?
Guests can find nearby gas stations like Circle K, QuikTrip, BP, and Shell which can assist with travel needs. These stations are helpful landmarks when finding the hotel or refueling en route.
What nearby attractions can guests visit before or after staying at Candlewood Suites Memphis East?
Guests can explore nearby attractions such as Shelby Farms Park, Shelby Farms Stables, the Civil Rights Museum, and the Memphis Zoo for leisure and entertainment.