Hampton Inn & Suites Manchester

4.0
573 reviews

About

Hotel
The brand new Hampton Inn & Suites Manchester, Tennessee, hotel is conveniently located just off I-24, halfway between Nashville and Chattanooga.  Stay with us to be near restaurants, quaint shopping, and parks & recreation areas.

Location

Hampton Inn & Suites Manchester
1143 Woodbury Hwy, Manchester, TN
37355, United States

Hours

Reviews

4.0
573 reviews
5 stars
294
4 stars
152
3 stars
42
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers felt the hotel was overpriced for the quality of service and accommodations provided.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty rooms and bathrooms with mold.

Pet Policy

Customers expressed frustration with the high pet fees and restrictions, feeling misled by the hotel's pet-friendly claims.

Customer Service

Numerous guests reported poor customer service, including unresponsive management and unhelpful front desk staff.

Room Quality

While some rooms were noted as clean and comfortable, others were criticized for being outdated and in need of maintenance.
  • MA
    Melissa Adkins
    2 days ago
    5.0
    Devin at check in was very kind. Clean rooms and good breakfast. Thank you!
  • JL
    Jeremy Lipps
    Nov 6, 2025
    5.0
    Staff is awesome! Rooms are clean and breakfast is always good.
  • AA
    Andrew Asselin
    Oct 14, 2025
    2.0
    The price is the worst thing. $246, after staying there I’d say a far price is maybe 100 bucks. Room 204 was not clean it was at best descent. The a/c didn’t work properly, I turned it down as low as possible and the temp never got below 71. Won’t be staying here again. I can stay at the holiday inn thats newer and cleaner for less money.
  • AW
    Adam Waymire
    Sep 12, 2025
    1.0
    Not pet friendly. $125 pet fee, which is way more than other hiltons and only allows one pet. We tried to get off at this exit and stay here when we were dead tired in the middle of a 16 hour road trip moving across the country, knowing Hiltons are pet friendly. We were turned away because we had two small cats. Unfortunately this became a safety issue for us as there really isn’t much else around and we couldn’t do research since there is very limited cell service. We barely made it to another hotel. Don’t mark yourself as pet friendly if you aren’t pet friendly.
  • JR
    Jasper Riggs
    Jul 21, 2025
    1.0
    Was in a wreck in Manchester July 3rd and had to stay overnight here. Body lotion was put in shower instead of conditioner and I didn’t not realize it until I had already put the lotion in my hair. I contacted the front desk, left note with my phone number for manager have been talking with Hilton Corporate. Manager refuses to call me on this and Hilton corporate says that they can’t do anything except leave message for manager to call, and if they don’t want to call you they don’t have too. Have given them over 3 weeks to make this right. I’m a Hilton rewards member and had just had a $300 treatment put on my hair before this happened. The lotion stripped the 6 month treatment from my hair. I’ve called every day and the manager is not available and leave a message to get a return phone call. I find it hard to believe that the manager cannot call back and make this situation right, and furthermore I don’t know why Hilton corporate customer service is even a place to call if they can’t offer any resolution. All they can do is take down information and call manager at hotel. I want my money for the night refunded and have filed a complaint with cc company to dispute charges since Hilton does not stand by their word.

Frequently Asked Questions About Hampton Inn & Suites Manchester

What types of rooms and accommodations does Hampton Inn & Suites Manchester offer?

The hotel offers 70 guest rooms and suites suitable for various needs, including kid-friendly accommodations.

Is free parking available at Hampton Inn & Suites Manchester?

Yes, free self-parking is available for guests.