Holiday Inn Express & Suites Lenoir City (Knoxville Area) by IHG

4.2
587 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Convenience and comfort in Lenoir City, TNSituated in the gateway of the Smoky Mountains, our remarkable hotel in Lenoir City, TN offers a wide variety of amenities for both corporate travelers and families alike. With access to our well-equipped Business Center, which features print, copy and fax services, as well as free high-speed, wireless Internet access, all guests are sure to feel welcome. Our event space is also available for any seminar or meeting needs. We are close to local business, such as HT Hackney, Tate & Lyle, Kimberly Clark, Delconca, and Viskase.As we are located directly off of I-75, our hotel has direct access to many local area attractions, such as the Tennessee Valley Winery, Sweetwater Valley Farms, and the Lost Sea, America's largest underground lake. Our hotel's location near Knoxville, TN also makes it easy to enjoy a day trip to Downtown Knoxville, the Tail of the Dragon, or the quaint town of Loudon.Whether you're here to visit the University of Tennessee, the Great Smoky Mountains, or to do business with local companies, make the smart choice and stay at our hotel in Lenoir City. Our facility's top-notch amenities include a complimentary, hot breakfast bar, free Wi-Fi access, an indoor pool and IHG Rewards Club bonus packages. Experience the difference of our Holiday Inn Express & Suites® hotel in Lenoir City.

Location

Holiday Inn Express & Suites Lenoir City (Knoxville Area) by IHG
1112 Highway 321 North, Lenoir City, TN
37771, United States

Hours

Reviews

4.2
587 reviews
5 stars
321
4 stars
162
3 stars
43
2 stars
21
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting the front desk's accommodating nature.

Cleanliness Issues

Several reviews noted cleanliness problems, including dirty rooms, stained carpets, and unpleasant odors.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality or variety.

Room Maintenance

Numerous guests reported maintenance issues, such as broken amenities, malfunctioning air conditioning, and outdated decor.

Management Concerns

There were complaints about management's responsiveness and customer service, with some guests feeling their concerns were not adequately addressed.
  • LP
    Lil Miss Patriot
    Jan 1, 2026
    5.0
    Stayed here when in Lenoir City TN. Large room, very clean, very quiet. Breakfast area was great. Food was good. Did not order room service.
  • JJ
    Jeni
    Dec 7, 2025
    5.0
    Perfect area to get off the road, I'd assume if you have Any work in the area as well. Front desk was priceless, personable, welcoming, absolute wonderful resourcefulness & knowledge! Things come up, don't fret, they can help and they will. Really cannot say enough about that, it is unfortunately rare sometimes in this industry, so I'd like it to be highlighted, morning front desk especially 😀
  • HU
    Helen Utegaard
    Dec 5, 2025
    5.0
    The rooms were so clean! Staff was so so friendly. I’ve come here several times they will not stop coming here every time I am passing through. Rosemary the general manager was amazing !
  • BG
    Brian Grossman
    Nov 29, 2025
    5.0
    Always extremely helpful, accommodating, and kind. Definitely the best hotel I’ve been to.
  • MF
    Mark Foxall
    Nov 14, 2025
    5.0
    This is hands down the beat hotel in Harriman. We go to visit my friends up there a couple times a year, and have yet to have a bad experience. There is an indoor pool and workout room along with a pretty good breakfast. WARNING: do not book through a service. It is better to book strait from the hotels website.

Frequently Asked Questions About Holiday Inn Express & Suites Lenoir City (Knoxville Area) by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Lenoir City?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel offers a free buffet breakfast for guests.