Brand Certified
Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
4.3(811 reviews)
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
Business Details
6324 Papermill Drive, Knoxville, TN
37919, United States
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
(865) 824-9030
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/knoxville/tyspm/hoteldetail
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
About
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville!
This state-of-the-art Hotel features special in room amenities such as free high speed Internet access, Microwave and Refrigerator, 47" Flat Panel HDTVand Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center.
Points of Interest
Companies:Pilot Corp, Flying J, Team Health & Bush Bros
Universities:University of Tennessee, Pellissippi State & Knoxville College
Hospitals:UT Medical, Fort Sanders, Parkwest & Mercy Health Partners
Local Attractions:West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.
Location
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
6324 Papermill Drive, Knoxville, TN
37919, United States
Hours
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Apr 26, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.3
811 reviews
5 stars
475
4 stars
210
3 stars
68
2 stars
30
1 star
28
- SSSusan1 day ago4.0Basic rooms but clean. It's conveniently located to restaurants and other shopping needs. If you love the sound of traffic in the background when you sleep, this is the place for you! I-40 is a stone's throw away and stays busy through the night. There is an indoor pool and workout center.
- LLLynnApr 14, 20263.0This hotel is showing some wear. The rugs in our hallway were stained, the wallpaper by the elevators was torn, and the ac unit in our room was loud and woke me several times.
- SDSitting DuckApr 11, 20265.0This was a nice spot to rest and relax. They actually have trash bags in the garbage cans....WOW! And the toilet paper roses were a very nice touch!
- TRTalitha RobertsonMar 13, 20263.0Great location. BUT, the entire 2nd floor smelled musty. My room smelled like someone had mowed grass in it. It was very clean, but the Justin's was overwhelming for someone with allergies and asthma. I had to go to Walgreens and purchase febreeze and other sprays to try to minimize the smell. There was no reason to request a different room since the halls smelled the same way. Also, the luggage carts are extremely small compared to other hotels I've stayed at. Plan accordingly.
- CMCharlie MagillFeb 23, 20265.0Really enjoyed my short stay here. The front desk staff was super welcoming and helpful. Clean rooms and good breakfast (for a hotel).
Frequently Asked Questions About Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
What time can I check in and check out at Holiday Inn Express & Suites Knoxville West - Papermill Dr?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi in rooms and public areas?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at Holiday Inn Express & Suites Knoxville West - Papermill Dr?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, mobility accessible features, and elevator access.
What fitness and recreational amenities does this hotel provide?
The hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills, as well as an indoor heated swimming pool and a hot tub.
Are there any business facilities available at the hotel?
Yes, there is a business center and a meeting room available for guests.
Does the hotel offer any special sanitation or cleaning protocols?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and sanitizers are available. Contactless check-in and check-out are also offered.
What nearby attractions can guests visit around the hotel?
Guests can visit West Town Mall, Turkey Creek Shopping, the University of Tennessee campus, Knoxville Convention Center, Neyland Stadium, Knoxville Zoo, and the Tennessee Theater among others.
Are there dining options near the hotel for guests to explore?
Yes, nearby dining options include Waffle House for breakfast and brunch, as well as other local restaurants in the area.
How can nearby transit or services help guests visiting the hotel?
Nearby services like Knoxville Fire Station 18 provide safety assurance, and nearby real estate agencies and medical centers such as Premier Vascular Access & Imaging Center offer convenient professional services for guests.
Brand Certified Facts from Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
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