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The Oliver Hotel Knoxville, by Oliver

4.7
(609 reviews)

Business Details

407 Union Ave., Knoxville, TN
37902, United States
(865) 521-0050
https://www.theoliverhotel.com/

About

Hotel
The Oliver Hotel is tucked in a charming 1876 building that has been lovingly renovated and is Knoxville’s downtown gem. The 28-room boutique hotel honors Knoxville’s cherished traditions while paving the way for new experiences that sparkle with originality and elegance. The Oliver Hotel’s downtown location makes for an easy walk to explore all of Knoxville’s historic sites. Or guests can hop on one of the hotel’s bikes and tour the city.

Location

The Oliver Hotel Knoxville, by Oliver
407 Union Ave., Knoxville, TN
37902, United States

Hours

Reviews

4.7
609 reviews
5 stars
481
4 stars
83
3 stars
24
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and attentive staff, particularly mentioning individuals like Chris and AJ for their exceptional service.

Location

The hotel is ideally situated in downtown Knoxville, close to restaurants, shops, and entertainment, making it a convenient choice for visitors.

Room Quality

While some guests enjoyed the spacious and well-decorated rooms, others reported issues with cleanliness, noise, and maintenance, indicating inconsistency in room quality.

Dining Experience

The hotel's dining options, including the speakeasy and restaurant, received positive feedback for their quality and atmosphere, although some guests noted high prices.

Noise Issues

Several reviews highlighted noise disturbances from both the street and within the hotel, impacting guests' sleep quality.
  • SM
    Stuart Morgenstern
    Feb 26, 2026
    5.0
    If you're visiting Knoxville, this is a great place. Lots of charm and character. Great location and a friendly staff.
  • AM
    Alli Masley
    Feb 25, 2026
    5.0
    The absolute BEST experience, twice in a row! I travel to Knoxville once a month for work and have quickly claimed this as my go-to spot because of so many things. The customer service (greeting with a glass of complimentary champagne, which I have to turn down until the end of the business day haha), a cozy room filled with snacks, beverages, information on the hotel and things to do in the area and the COZIEST bed! There is also a speakeasy with amazing cocktails as well as their restaurant. You can tell that they care a ton about every single detail and the quality of their food and drinks because they are superior. See you next month, Oliver!
  • QG
    Queebs Gaming
    Feb 14, 2026
    1.0
    My husband and I stayed at this hotel on 2/13 on the third floor. This was in the top 5 worst hotel stays I’ve had in my 34 years alive and I’ve stayed at a LOT of hotels all across the country. The hotel has extremely creaky floors. You can hear every little thing everyone around you is doing. Super thin walls. When I checked in with the guy working at the front desk, he explained zero things to me. That is when you’re supposed to let the customer know what amenities your establishment offers, what time check out is, and maybe tell the customer what local eateries there are. Maybe say happy valentines weekend. Something! And the next morning when I checked out he argued with me about a charge on my account and then he said it’s a hold. Why argue with the customer and why not just say that from the start? Unnecessary and completely rude and unprofessional. Not to mention my room had stains all over the carpet, no tub as advertised for my room, water pressure was awful and never got hot, toilet paper was sandpaper, discolored paint patches on the ceiling, tiny room, elevator super tiny, I could go on and on. Will never stay here again. They’re CRAZY charging $262 for this room. I stayed at a comfort suites hotel the very next night for half the price and the comfort suites has way better room, service, etc.
  • YS
    yan sang
    Feb 9, 2026
    5.0
    Very friendly service. Chris is helpful and fun to talk to.
  • JR
    John Ruppert
    Jan 12, 2026
    1.0
    Judgemental and discriminatory hotel management/front desk. Do not go here. Laura is primarily the problem (perpetually “out to lunch”) although Chris was slightly disrespectful and awkward too.

Frequently Asked Questions About The Oliver Hotel Knoxville, by Oliver

Where is The Oliver Hotel Knoxville located?

The Oliver Hotel Knoxville is located at 407 Union Ave., Suite A, Knoxville, TN 37902, USA.

What type of hotel is The Oliver Hotel Knoxville?

The Oliver Hotel Knoxville is a 28-room boutique hotel housed in a charming renovated 1876 building in downtown Knoxville.

Brand Certified Facts from The Oliver Hotel Knoxville, by Oliver

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Certified March 01, 2026Yext Knowledge Graph
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