Business Details
About
Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Knoxville West at Turkey Creek is located in Knoxville, Tennessee just 12 miles west of the University of Tennessee in Turkey Creek, Knoxville's. This lovely Homewood hotel features 103 suites. Adjacent to the hotel is the Turkey Creek Greenway, a 5 mile fully-paved trail suitable for dawn till dusk activities such as running, bicycling, leashed dogs, strollers and skateboarding. Golfers will enjoy more than 10 golf courses within 15 minutes of the hotel. We are nestled in the East Tennessee plateau surrounded by more than 3,500 acres of national parks and forests.
Location
Homewood Suites by Hilton Knoxville West at Turkey Creek
10935 Turkey Drive, Knoxville, TN
37934, United States
Hours
Reviews
4.1
648 reviews
5 stars
327
4 stars
171
3 stars
68
2 stars
34
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including unemptied trash, mold, and dirty linens.
Customer Service
While some guests praised the staff for their friendliness and helpfulness, others reported poor service and lack of responsiveness to issues.
Room Quality
Guests noted that rooms were spacious but often dated, with some experiencing maintenance issues like broken appliances and unpleasant odors.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and freshness of the food.
Location Benefits
The hotel is well-located near shopping and dining options, which many guests appreciated.
- DLDavid LawsonDec 29, 20255.0Great little hotel for an overnight stop. Plenty of restaurants within walking distance of the hotel. We brought our small dog with us, and we were pleased to see they had a place right near one of the exits for us to take him out, and they had a poo bag station right there. I do want to recognize one of the amazing staff members James. He's one of the maintenance guys, but he went above and beyond for my wife and I. We went over to the lobby to grab a coffee after our long road trip, but the coffee was cold. We went to grab a juice from the juice machine, but it was turned off. James saw us and asked if he could help. He offered us some lemonade, and gave us some fresh hot coffee. He also stayed and chatted with us for a bit and told us about the area. It made us feel at home while away from home. His hospitality was amazing, and we're very grateful. Give that man a raise, because it's hard to find people that genuinely care about others. Thank you James!
- STSamuel ThigpenDec 16, 20251.0Called to setup a reservation at the phone number listed. Apparently, there’s only one person in the department who sets rates. If you call to setup a reservation and get QUOTED a price, you will not receive it. Complete waste of time
- JBJennifer BuserDec 8, 20255.0Incredible experience. Incredible staff. Kayla especially. She was wonderful and personable and really gave me the pep I needed before a job interview. The rooms were perfect. Everything was just amazing!
- MKMaggie KallionDec 6, 20255.0Clean place, nice rooms. Free breakfast. Friendly staff.
- ASAllison SakerNov 26, 20255.0The location is perfect! It is conveniently located near Walmart a hospital, a pharmacy, a ton of shopping and restaurants. Only a 20 minute drive to downtown. The price was comparable to other hotels but this room has a full refrigerator, dishwasher, 2 stove burners. The bedroom is it's own room and you have a desk, table and couch/fold out bed. It was clean and the breakfast was great. It could be updated some more but overall a great choice. It did include a wireless charging option and that was a plus. The staff were all friendly. We would stay here again. Pool, basketball hoop were located outside.
Frequently Asked Questions About Homewood Suites by Hilton Knoxville West at Turkey Creek
What are the check-in and check-out times at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Does the hotel allow pets?
Yes, both cats and dogs are allowed at the hotel.
Is breakfast included during the stay?
Yes, complimentary breakfast is available for all guests.
Are there any accessibility features at the hotel?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Does the hotel provide parking facilities?
Yes, free self-parking is available for guests.
What amenities are available for fitness and relaxation?
The hotel has a free fitness center and an outdoor pool, as well as a hot tub for relaxation.
What are some nearby dining options guests can visit around the hotel?
Guests can enjoy dining at nearby restaurants including Olive Garden, Mimi's Cafe, Connors Steak & Seafood, Texas Roadhouse, and Blaze Pizza.
Are there recreational activities near the hotel?
Yes, Turkey Creek Wetland Park and Greenway offers a 5 mile paved trail for activities like running, biking, and walking leashed dogs. There are also more than 10 golf courses within 15 minutes of the hotel.
How can guests use nearby shopping and service options during their stay?
Guests have access to nearby retail stores such as Cavender's Boot City, Bath & Body Works, Payless ShoeSource, and services like T-Mobile and The Vitamin Shoppe, providing convenient shopping and communication options.