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Homewood Suites by Hilton Knoxville West at Turkey Creek

4.1
(649 reviews)

Business Details

10935 Turkey Drive, Knoxville, TN
37934, United States
(865) 777-0375
https://www.hilton.com/en/hotels/tyshwhw-homewood-suites-knoxville-west-at-turkey-creek/

About

Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Knoxville West at Turkey Creek is located in Knoxville, Tennessee just 12 miles west of the University of Tennessee in Turkey Creek, Knoxville's. This lovely Homewood hotel features 103 suites. Adjacent to the hotel is the Turkey Creek Greenway, a 5 mile fully-paved trail suitable for dawn till dusk activities such as running, bicycling, leashed dogs, strollers and skateboarding. Golfers will enjoy more than 10 golf courses within 15 minutes of the hotel. We are nestled in the East Tennessee plateau surrounded by more than 3,500 acres of national parks and forests.

Location

Homewood Suites by Hilton Knoxville West at Turkey Creek
10935 Turkey Drive, Knoxville, TN
37934, United States

Hours

Reviews

4.1
649 reviews
5 stars
326
4 stars
173
3 stars
68
2 stars
34
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including unemptied trash, mold, and even bedbugs.

Staff Performance

While some guests praised individual staff members for their exceptional service, others reported poor customer service and lack of responsiveness.

Location

The hotel is well-located near shopping and dining options, which many guests appreciated.

Breakfast Quality

Guests had mixed feelings about the breakfast, with some enjoying it while others criticized the quality and freshness of the food.

Room Condition

Several reviews mentioned that the rooms were dated or in need of maintenance, with issues like noise from traffic and uncomfortable beds.
  • TH
    Tetyana H.
    Feb 11, 2026
    4.0
    We had a comfortable stay at this hotel. The rooms were clean, the beds were cozy, and everything felt well maintained. The location is a big plus — it’s conveniently close to shopping and plenty of dining options, which made it easy to grab meals or explore the area without driving far. Breakfast was decent with a good variety of options to start the day. The staff was friendly and welcoming throughout our stay. We did notice a few ladybugs in the room, but it didn’t significantly impact our overall experience. Overall, it’s a solid choice for a comfortable and convenient stay.
  • DL
    David Lawson
    Dec 29, 2025
    5.0
    Great little hotel for an overnight stop. Plenty of restaurants within walking distance of the hotel. We brought our small dog with us, and we were pleased to see they had a place right near one of the exits for us to take him out, and they had a poo bag station right there. I do want to recognize one of the amazing staff members James. He's one of the maintenance guys, but he went above and beyond for my wife and I. We went over to the lobby to grab a coffee after our long road trip, but the coffee was cold. We went to grab a juice from the juice machine, but it was turned off. James saw us and asked if he could help. He offered us some lemonade, and gave us some fresh hot coffee. He also stayed and chatted with us for a bit and told us about the area. It made us feel at home while away from home. His hospitality was amazing, and we're very grateful. Give that man a raise, because it's hard to find people that genuinely care about others. Thank you James!
  • ST
    Samuel Thigpen
    Dec 16, 2025
    1.0
    Called to setup a reservation at the phone number listed. Apparently, there’s only one person in the department who sets rates. If you call to setup a reservation and get QUOTED a price, you will not receive it. Complete waste of time
  • JB
    Jennifer Buser
    Dec 8, 2025
    5.0
    Incredible experience. Incredible staff. Kayla especially. She was wonderful and personable and really gave me the pep I needed before a job interview. The rooms were perfect. Everything was just amazing!
  • MK
    Marjorie Kallion
    Dec 6, 2025
    5.0
    Clean place, nice rooms. Free breakfast. Friendly staff.

Frequently Asked Questions About Homewood Suites by Hilton Knoxville West at Turkey Creek

What are the check-in and check-out times at Homewood Suites by Hilton Knoxville West at Turkey Creek?

Check-in is at 4:00 PM and check-out is at 12:00 PM.

Does the hotel allow pets?

Yes, both cats and dogs are allowed at the hotel.

Brand Certified Facts from Homewood Suites by Hilton Knoxville West at Turkey Creek

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