Certified by Homewood Suites by Hilton Knoxville West at Turkey Creek • Mar 01, 2026
About
Certified by Homewood Suites by Hilton Knoxville West at Turkey Creek • Mar 01, 2026
Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Knoxville West at Turkey Creek is located in Knoxville, Tennessee just 12 miles west of the University of Tennessee in Turkey Creek, Knoxville's. This lovely Homewood hotel features 103 suites. Adjacent to the hotel is the Turkey Creek Greenway, a 5 mile fully-paved trail suitable for dawn till dusk activities such as running, bicycling, leashed dogs, strollers and skateboarding. Golfers will enjoy more than 10 golf courses within 15 minutes of the hotel. We are nestled in the East Tennessee plateau surrounded by more than 3,500 acres of national parks and forests.
Location
Certified by Homewood Suites by Hilton Knoxville West at Turkey Creek • Mar 01, 2026
Homewood Suites by Hilton Knoxville West at Turkey Creek
Certified by Homewood Suites by Hilton Knoxville West at Turkey Creek • Mar 01, 2026
Reviews
4.1
649 reviews
5 stars
326
4 stars
173
3 stars
68
2 stars
34
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including unemptied trash, mold, and even bedbugs.
Staff Performance
While some guests praised individual staff members for their exceptional service, others reported poor customer service and lack of responsiveness.
Location
The hotel is well-located near shopping and dining options, which many guests appreciated.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some enjoying it while others criticized the quality and freshness of the food.
Room Condition
Several reviews mentioned that the rooms were dated or in need of maintenance, with issues like noise from traffic and uncomfortable beds.
TH
Tetyana H.
Feb 11, 2026
4.0
We had a comfortable stay at this hotel. The rooms were clean, the beds were cozy, and everything felt well maintained. The location is a big plus — it’s conveniently close to shopping and plenty of dining options, which made it easy to grab meals or explore the area without driving far.
Breakfast was decent with a good variety of options to start the day. The staff was friendly and welcoming throughout our stay.
We did notice a few ladybugs in the room, but it didn’t significantly impact our overall experience. Overall, it’s a solid choice for a comfortable and convenient stay.
DL
David Lawson
Dec 29, 2025
5.0
Great little hotel for an overnight stop. Plenty of restaurants within walking distance of the hotel. We brought our small dog with us, and we were pleased to see they had a place right near one of the exits for us to take him out, and they had a poo bag station right there.
I do want to recognize one of the amazing staff members James. He's one of the maintenance guys, but he went above and beyond for my wife and I. We went over to the lobby to grab a coffee after our long road trip, but the coffee was cold. We went to grab a juice from the juice machine, but it was turned off. James saw us and asked if he could help. He offered us some lemonade, and gave us some fresh hot coffee. He also stayed and chatted with us for a bit and told us about the area. It made us feel at home while away from home. His hospitality was amazing, and we're very grateful. Give that man a raise, because it's hard to find people that genuinely care about others. Thank you James!
ST
Samuel Thigpen
Dec 16, 2025
1.0
Called to setup a reservation at the phone number listed. Apparently, there’s only one person in the department who sets rates. If you call to setup a reservation and get QUOTED a price, you will not receive it. Complete waste of time
JB
Jennifer Buser
Dec 8, 2025
5.0
Incredible experience. Incredible staff. Kayla especially. She was wonderful and personable and really gave me the pep I needed before a job interview. The rooms were perfect. Everything was just amazing!
Frequently Asked Questions About Homewood Suites by Hilton Knoxville West at Turkey Creek
What are the check-in and check-out times at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Does the hotel allow pets?
Yes, both cats and dogs are allowed at the hotel.
Is breakfast included during the stay?
Yes, complimentary breakfast is available for all guests.
Are there any accessibility features at the hotel?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Does the hotel provide parking facilities?
Yes, free self-parking is available for guests.
What amenities are available for fitness and relaxation?
The hotel has a free fitness center and an outdoor pool, as well as a hot tub for relaxation.
What are some nearby dining options guests can visit around the hotel?
Guests can enjoy dining at nearby restaurants including Olive Garden, Mimi's Cafe, Connors Steak & Seafood, Texas Roadhouse, and Blaze Pizza.
Are there recreational activities near the hotel?
Yes, Turkey Creek Wetland Park and Greenway offers a 5 mile paved trail for activities like running, biking, and walking leashed dogs. There are also more than 10 golf courses within 15 minutes of the hotel.
How can guests use nearby shopping and service options during their stay?
Guests have access to nearby retail stores such as Cavender's Boot City, Bath & Body Works, Payless ShoeSource, and services like T-Mobile and The Vitamin Shoppe, providing convenient shopping and communication options.
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