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Home2 Suites by Hilton Knoxville West

4.2
(987 reviews)

Business Details

380 North Peters Road, Knoxville, TN
37922, United States
(865) 973-9444
https://www.hilton.com/en/hotels/tysnpht-home2-suites-knoxville-west/

About

HotelExtended Stay HotelHome2 Suites
When you stay at Home2 Suites by Hilton Knoxville West, you’ll be minutes away from the University of Tennessee and area hospitals. Our location provides easy access to I-40 and I-75, and many restaurants and shopping options. Turkey Creek and West Town Mall offer stores, restaurants and entertainment. Both are less than 5 miles away. Take the family for a fun day with the animals at Knoxville Zoo, or connect with nature at Ijams Nature Center. Attend a football game at Neyland Stadium. Enjoy a free breakfast at our Inspired Table™, and meet friends or charge your smartphone in the relaxed, modern Oasis. Ask our friendly staff for recommendations for nearby restaurants. Our extended stay Knoxville hotel features solar panels on the roof and a recycling program. The contemporary décor and neutral tones provide a relaxing environment for your stay. Feel at home in a flexible suite with a living area and a full kitchen with a dishwasher, microwave and refrigerator. Watch the 40-inch flat-screen HDTV and check emails with free WiFi. Pack the leash and water bowl - Home2™ is your pet’s home, too. Buy snacks and travel essentials at Home2MKT®. Host a meeting in our 1,024 sq. ft. meeting room that accommodates 30 guests classroom-style. Take a refreshing swim in the seasonal outdoor pool or grab a workout at our 24/7 fitness center featuring a Peloton® Bike with toe cages.

Location

Home2 Suites by Hilton Knoxville West
380 North Peters Road, Knoxville, TN
37922, United States

Hours

Reviews

4.2
987 reviews
5 stars
578
4 stars
221
3 stars
91
2 stars
42
1 star
55

What are people saying?

AI-generated from recent customer reviews

Room Cleanliness

Multiple reviews highlighted issues with room cleanliness, including dirty linens, hair, and unclean bathrooms.

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Debra and Mary.

Breakfast Quality

Breakfast received mixed reviews; while some enjoyed the variety, others found it poorly stocked and not hot.

Room Conditions

Several guests reported issues with room conditions, including poor layout, broken fixtures, and noise disturbances.

Management Issues

There were complaints about unprofessional behavior from management and inadequate responses to customer concerns.
  • GC
    Greg Childers
    Jan 19, 2026
    3.0
    Large room but poor layout and lighting. For a suite only o e chair for table. Many of bath fixtures broken. Room did appear clean but old. Breakfast was poor with foods not available .
  • ED
    Elisa Davison
    Jan 18, 2026
    5.0
    This is a nice place to stay and Debra at the reception desk was wonderful. Actually cared that I was getting a room that worked for me.
  • CM
    Connie Moore
    Jan 10, 2026
    5.0
    We had a wonderful stay. Everyone was friendly and helpful. Our room was clean and spacious. I would definitely recommend this hotel.
  • TG
    TIMSON GREEN
    Dec 29, 2025
    5.0
    This location is fantastic! The amenities are wonderful, everywhere had a pleasant aroma and there were fresh apples available. Debra’s customers service and knowledge of the local area added to our experience by sharing local restaurants as well as fun activities for all ages. I would definitely recommend this location to everyone.
  • GP
    Greg Phillips
    Dec 28, 2025
    5.0
    very accommodating personnel and the night shift attendant was awesome. Spacious and clean room, with a full size refrigerator, cleaning supplies for the sink and plates and glasses. Really enjoyed the PREMIUM ROOM!

Brand Certified Facts from Home2 Suites by Hilton Knoxville West

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