Business Details
About
HotelExtended Stay Hotel
When you stay at Home2 Suites by Hilton Knoxville West, you’ll be minutes away from the University of Tennessee and area hospitals. Our location provides easy access to I-40 and I-75, and many restaurants and shopping options. Turkey Creek and West Town Mall offer stores, restaurants and entertainment. Both are less than 5 miles away. Take the family for a fun day with the animals at Knoxville Zoo, or connect with nature at Ijams Nature Center. Attend a football game at Neyland Stadium.
Enjoy a free breakfast at our Inspired Table™, and meet friends or charge your smartphone in the relaxed, modern Oasis. Ask our friendly staff for recommendations for nearby restaurants.
Our extended stay Knoxville hotel features solar panels on the roof and a recycling program. The contemporary décor and neutral tones provide a relaxing environment for your stay. Feel at home in a flexible suite with a living area and a full kitchen with a dishwasher, microwave and refrigerator. Watch the 40-inch flat-screen HDTV and check emails with free WiFi. Pack the leash and water bowl - Home2™ is your pet’s home, too. Buy snacks and travel essentials at Home2MKT®.
Host a meeting in our 1,024 sq. ft. meeting room that accommodates 30 guests classroom-style. Take a refreshing swim in the seasonal outdoor pool or grab a workout at our 24/7 fitness center featuring a Peloton® Bike with toe cages.
Location
Home2 Suites by Hilton Knoxville West
380 North Peters Road, Knoxville, TN
37922, United States
Hours
Reviews
4.2
965 reviews
5 stars
563
4 stars
219
3 stars
90
2 stars
39
1 star
54
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted dirty rooms, including unclean bathrooms, stained sheets, and leftover items from previous guests.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported poor customer service and unhelpful responses to complaints.
Room Conditions
Several guests noted issues with room maintenance, such as low water pressure, malfunctioning appliances, and uncomfortable beds.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and freshness.
Location Convenience
Many customers appreciated the hotel's central location, making it easy to access nearby restaurants and attractions.
- BBBryce Barber3 days ago5.0This hotel was very nice. Debra, who checked me in was fantastic. Rooms were spacious and clean. The woman who checked me out in the morning was very helpful too but I didn’t catch her name. Great and convenient place to stay.
- M# modifiedkb_Nov 8, 20255.0Very nice room. Plenty of space for family of 3. Large fridge, plates, cups, silver ware, and microwave. Will stay here again.
- DGDon GraceNov 6, 20255.0Very nice large room. Excellent breakfast.
- RSRachel SmithOct 30, 20255.0Home2 Suites has truly become my home away from home during my weekly stays. The staff is exceptional—special recognition to Ms. Debra, who consistently provides top-tier service and genuine hospitality. The rooms are always clean, comfortable, and well-equipped, making for an easy and enjoyable stay every time. The location is also ideal, offering convenience to everything I need. I highly recommend this property to anyone looking for dependable comfort and outstanding service.
- RNRachael NewbernOct 7, 20252.0Room 102 was SO HUMID the carpets and tile were literally wet. The front desk was no help/had no suggestions. Additionally there was no extra toilet paper in the room, only the roll on the holder, the body wash was empty also. Further, I found the tip of an albuterol tube under my sheet when I crawled into bed the first night. All these together made the whole place feel dirty.
Frequently Asked Questions About Home2 Suites by Hilton Knoxville West
What are the check-in and check-out times at Home2 Suites by Hilton Knoxville West?
Check-in time is 4:00 PM, and check-out time is 11:00 AM.
Is breakfast included during a stay at Home2 Suites by Hilton Knoxville West?
Yes, a free breakfast is available for guests.
Are pets allowed at Home2 Suites by Hilton Knoxville West?
Yes, both cats and dogs are welcome at the hotel.
Does Home2 Suites by Hilton Knoxville West offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
What amenities are available for fitness and recreation at the hotel?
Guests can enjoy a free fitness center open 24/7 featuring a Peloton Bike and a seasonal outdoor pool.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible with features like accessible parking and elevator access.
Does the hotel provide parking, and is there a fee?
Free self-parking is available for guests at the hotel.
Are environmentally friendly practices implemented at Home2 Suites by Hilton Knoxville West?
Yes, the hotel has eco certifications including ISO14001, ISO50001, and Hilton LightStay, and uses compostable food containers and cutlery.
What nearby entertainment options are available close to Home2 Suites by Hilton Knoxville West?
Guests can visit Zuma Fun Center arcade, Celebration Station event venue, and the Knoxville Zoo for family-friendly entertainment.
Which nearby hotels are near Home2 Suites by Hilton Knoxville West for alternative accommodations?
Nearby hotels include Element Knoxville West, Hilton Garden Inn Knoxville West/Cedar Bluff, Country Inn & Suites by Radisson, Baymont Inn & Suites Knoxville / Cedar Bluff, Baymont by Wyndham Knoxville Cedar Bluff, and Days Inn by Wyndham Knoxville West.
What nearby dining options can guests explore around Home2 Suites by Hilton Knoxville West?
Guests can enjoy meals at nearby restaurants like Sonny's BBQ, Tennessee Tap House, Parkside Grill, Carrabba's Italian Grill, Outback Steakhouse, and Bailey's Sports Grille.