Business Details
About
HotelExtended Stay HotelHome2 Suites
When you stay at Home2 Suites by Hilton Knoxville West, you’ll be minutes away from the University of Tennessee and area hospitals. Our location provides easy access to I-40 and I-75, and many restaurants and shopping options. Turkey Creek and West Town Mall offer stores, restaurants and entertainment. Both are less than 5 miles away. Take the family for a fun day with the animals at Knoxville Zoo, or connect with nature at Ijams Nature Center. Attend a football game at Neyland Stadium.
Enjoy a free breakfast at our Inspired Table™, and meet friends or charge your smartphone in the relaxed, modern Oasis. Ask our friendly staff for recommendations for nearby restaurants.
Our extended stay Knoxville hotel features solar panels on the roof and a recycling program. The contemporary décor and neutral tones provide a relaxing environment for your stay. Feel at home in a flexible suite with a living area and a full kitchen with a dishwasher, microwave and refrigerator. Watch the 40-inch flat-screen HDTV and check emails with free WiFi. Pack the leash and water bowl - Home2™ is your pet’s home, too. Buy snacks and travel essentials at Home2MKT®.
Host a meeting in our 1,024 sq. ft. meeting room that accommodates 30 guests classroom-style. Take a refreshing swim in the seasonal outdoor pool or grab a workout at our 24/7 fitness center featuring a Peloton® Bike with toe cages.
Location
Home2 Suites by Hilton Knoxville West
380 North Peters Road, Knoxville, TN
37922, United States
Hours
Reviews
4.2
983 reviews
5 stars
575
4 stars
221
3 stars
90
2 stars
42
1 star
55
What are people saying?
AI-generated from recent customer reviews
Room Cleanliness
Numerous guests reported issues with room cleanliness, including dirty linens, hair, and unclean bathrooms.
Staff Service
While some guests praised the friendly and accommodating staff, others experienced rude or unhelpful service, particularly from management.
Breakfast Quality
Breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it poorly stocked and not fresh.
Room Comfort
Rooms were generally spacious and comfortable, but several guests noted issues with noise, maintenance, and outdated facilities.
Pet Policy Issues
Guests expressed dissatisfaction with the cleanliness and odor in pet-friendly rooms, indicating a need for better management of pet accommodations.
- CMConnie Moore3 days ago5.0We had a wonderful stay. Everyone was friendly and helpful. Our room was clean and spacious. I would definitely recommend this hotel.
- TGTIMSON GREENDec 29, 20255.0This location is fantastic! The amenities are wonderful, everywhere had a pleasant aroma and there were fresh apples available. Debra’s customers service and knowledge of the local area added to our experience by sharing local restaurants as well as fun activities for all ages. I would definitely recommend this location to everyone.
- GPGreg PhillipsDec 28, 20255.0very accommodating personnel and the night shift attendant was awesome. Spacious and clean room, with a full size refrigerator, cleaning supplies for the sink and plates and glasses. Really enjoyed the PREMIUM ROOM!
- KFK FoxDec 13, 20252.0Hilton Honors member here. $250 for a queen room with a sleeper sofa that you couldn’t sleep on. The front desk clerk was eating at a table she saw me looking to check in and didn’t say anything. I had to walk over and ask if she knew if there was anyway I could check in. I didn’t even know she was the front desk clerk. I get to the room. It was small and there were no sheets or blankets for the sofa bed. Had to go back down to find a clerk to get sheets to make the bed. Then after putting the sheet on realized you couldn’t even put the couch down. The clerk said there were no more rooms. So we were stuck sleeping in a bed that was not even a queen size. Not a fun night. This was worse than a motel 6. Hilton, you need to take your name off of this one.
- ZGZ gooseDec 7, 20254.0Our stay at Home2 was a pretty standard experience—in a good way. The room was clean, updated, and comfortable, which set the tone for a solid stay. Staff members were friendly and helpful throughout our visit, which we appreciated. The gym was just okay. It wasn’t very clean during our visit, and the Peloton was out of service—but that tends to be pretty common at Hilton properties, so it wasn’t a huge surprise. Breakfast was a highlight, with a good variety of options and everything stocked and fresh. The location was also convenient for getting around, which made the stay even better. Overall, a solid and reliable stay. 4 stars.
Frequently Asked Questions About Home2 Suites by Hilton Knoxville West
What are the check-in and check-out times at Home2 Suites by Hilton Knoxville West?
Check-in time is 4:00 PM, and check-out time is 11:00 AM.
Is breakfast included during a stay at Home2 Suites by Hilton Knoxville West?
Yes, a free breakfast is available for guests.
Are pets allowed at Home2 Suites by Hilton Knoxville West?
Yes, both cats and dogs are welcome at the hotel.
Does Home2 Suites by Hilton Knoxville West offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
What amenities are available for fitness and recreation at the hotel?
Guests can enjoy a free fitness center open 24/7 featuring a Peloton Bike and a seasonal outdoor pool.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible with features like accessible parking and elevator access.
Does the hotel provide parking, and is there a fee?
Free self-parking is available for guests at the hotel.
Are environmentally friendly practices implemented at Home2 Suites by Hilton Knoxville West?
Yes, the hotel has eco certifications including ISO14001, ISO50001, and Hilton LightStay, and uses compostable food containers and cutlery.
What nearby entertainment options are available close to Home2 Suites by Hilton Knoxville West?
Guests can visit Zuma Fun Center arcade, Celebration Station event venue, and the Knoxville Zoo for family-friendly entertainment.
Which nearby hotels are near Home2 Suites by Hilton Knoxville West for alternative accommodations?
Nearby hotels include Element Knoxville West, Hilton Garden Inn Knoxville West/Cedar Bluff, Country Inn & Suites by Radisson, Baymont Inn & Suites Knoxville / Cedar Bluff, Baymont by Wyndham Knoxville Cedar Bluff, and Days Inn by Wyndham Knoxville West.
What nearby dining options can guests explore around Home2 Suites by Hilton Knoxville West?
Guests can enjoy meals at nearby restaurants like Sonny's BBQ, Tennessee Tap House, Parkside Grill, Carrabba's Italian Grill, Outback Steakhouse, and Bailey's Sports Grille.