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About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Enjoy a Stay at Our Contemporary Knoxville Hotel
We invite you to visit our newly remodeled Holiday Inn Express® Knoxville East - Strawberry Plains accommodations. This hotel's location off I-40 provides you with easy access to a variety of attractions.
Leisure guests appreciate that we're just a short distance from the Knoxville Museum of Art, the Knoxville Zoo and Neyland Stadium. Bordering Strawberry Plains, our hotel's location is a 30-minute drive from Dollywood and the Great Smoky Mountains. Guests can catch a Volunteer football game at the University of Tennessee, since it's so close to our hotel.
Corporate travelers are welcome to stay with us in Knoxville. Our hotel is near a number of businesses, including General Electric, AC Entertainment and Green Mountain Coffee. Our visitors can also enjoy access to our 24-hour Business Center with copy, print and fax services, as well as our free high-speed, wireless Internet access.
If you're looking for pet friendly hotels in Knoxville, TN with great amenities, look no further. You can work up a sweat in the 24-hour Fitness Center and then take it easy in the heated, indoor mineral pool. Join us every morning for one of our signature cinnamon rolls and a hot cup of Smart Roast Coffee, which are served fresh daily at our Express Start breakfast bar. Reserve a room at the Holiday Inn Express® East Knoxville hotel to experience quality amenities at a price you can afford.
Location
Holiday Inn Express Knoxville-Strawberry Plains by IHG
730 Rufus Graham Rd, Knoxville, TN
37924, United States
Hours
Reviews
4.3
753 reviews
5 stars
464
4 stars
170
3 stars
51
2 stars
28
1 star
40
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, though some reported issues with specific rooms being unclean.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.
Breakfast Quality
While many guests enjoyed the breakfast offerings, there were complaints about the quality and availability of food items, with some stating it did not meet expectations.
Noise Issues
Several reviews highlighted noise problems, particularly between floors and from outside, affecting the overall comfort of the stay.
Misleading Amenities
Multiple guests expressed disappointment over the absence of advertised amenities, such as the indoor pool, which was a significant factor in their booking decision.
- RCRachel CrowleyDec 30, 20255.0For the price we paid I think it was a great hotel. The breakfast server was especially fantastic.
- VBVictoria BDec 26, 20255.0The rooms were very nice and clean, and the service was on point. Breakfast was phenomenal, and the location was great. However, there was no pool at this location, which was very disappointing—especially for my child. The Google listing showed a picture of an indoor pool, which is the main reason I booked this hotel. The bathtub faucet also took quite a while to fill the tub. Overall, the stay itself was comfortable and pleasant, but the inaccurate pool listing was a letdown.
- KMKyle MillerDec 20, 20253.0Room was clean like most Holiday Inn Express’s. The reason for 2 stars is there is 0 noise dampening between floors and apparently a very pet friendly one. Got to listen to the click click click of pets running and wandering around the room above, and the sniffing sounds of it checking things out. In addition to no noise dampening between floors, doors appear to be made of paper mache, so you get plenty of noises coming thru the door as well. If you have a pet, stay here. If you don’t, stay at any of the other 8 hotels near by maybe. Everyone who said the hotel was quiet had to have been staying on the top floor.
- AAAdrean AverySep 27, 20255.0I just spent 5 days at this Holiday Inn Express, and I had really good stay. The hotel was very clean and quiet. The staff was very friendly. I really enjoyed the free breakfasts. With all the money I was spending on lunches and dinners, it helped me save quite a bit of money. It was really good, too! - Just a note for people who are thinking about staying here: They don't have an indoor pool anymore. It was removed, to make room for more hotel rooms. The website for this location hasn't updated that information, yet. I didn't care, but some people might find that information important. Otherwise, it's a really nice hotel.
- NHNick HatterSep 27, 20255.0A little pricy but one of the nicer hotels around. Very clean, very friendly, plenty of nice amenities.
Frequently Asked Questions About Holiday Inn Express Knoxville-Strawberry Plains by IHG
What are the check-in and check-out times at Holiday Inn Express Knoxville-Strawberry Plains?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is breakfast included during the stay at the hotel?
Yes, a free buffet breakfast is available daily at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Knoxville-Strawberry Plains?
Yes, both cats and dogs are welcome, making the hotel pet-friendly.
What fitness facilities are available at the hotel?
The hotel has a fitness center with free weights and a treadmill available 24/7.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking, mobility accessible rooms, and an elevator.
Is there a business center available for corporate travelers?
Yes, the hotel offers a 24-hour business center with copy, print, and fax services.
Are there any nearby restaurants where guests can dine?
Nearby dining options include Aubrey's (American restaurant), Wendy's (fast food burger restaurant), and Waffle House (breakfast and brunch diner), ideal choices before or after your hotel stay.
What convenience stores or grocery options are available near the hotel?
Guests can visit Dollar General and KenJo Markets nearby for discount shopping and groceries during their stay.
Are there transportation or automotive services near Holiday Inn Express Knoxville-Strawberry Plains?
Yes, Ryder System, Inc. offers truck rentals, and there are several recreational vehicle dealers such as Lazydays RV of Knoxville and Airstream of Knoxville nearby to assist with your automotive and transportation needs.