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Hilton Garden Inn Knoxville West/Cedar Bluff

4.4
(937 reviews)

Business Details

216 Peregrine Way, Knoxville, TN
37922, United States
(865) 690-6511
https://www.hilton.com/en/hotels/tyskhgi-hilton-garden-inn-knoxville-west-cedar-bluff/

About

HotelHilton
The Hilton Garden Inn West Knoxville hotel in Tennessee is in the commercial and retail Cedar Bluff area only 15 minutes from downtown and the Knoxville Convention Center. Dollywood, Gatlinburg and the Great Smoky Mountains National Park are less than 45 minutes away. Goody's, Whirlpool and Shoney's Inc. are among the many nearby corporate offices. The Hilton Garden Inn West Knoxville hotel in Tennessee has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. In Tennessee, certain to please the busy executive or leisure traveler are amenities that include complimentary high-speed internet access with secure PrinterOn remote printing.

Location

Hilton Garden Inn Knoxville West/Cedar Bluff
216 Peregrine Way, Knoxville, TN
37922, United States

Hours

Reviews

4.4
937 reviews
5 stars
597
4 stars
227
3 stars
53
2 stars
27
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including mold in rooms and bathrooms, as well as dirty linens and carpets.

Room Condition

Guests noted that many rooms appeared outdated and in need of renovation, with complaints about uncomfortable beds and poor water pressure.

Breakfast Experience

The breakfast service received mixed reviews, with some guests enjoying the food while others found it overpriced and lacking in quality.

Customer Service Concerns

There were multiple reports of rude or unprofessional behavior from staff, particularly at the front desk, which negatively impacted guest experiences.
  • AW
    Aaron Williams
    1 day ago
    4.0
    Wish I could have gotten a king bed being so tall but no big deal. But the place is clean and taken care of inside and out. The staff is really nice morning and night. Might be a bit more but. You Have a restaurant/bar if you don't want to go out or you have multiple places across a parking lot. Very short walking distance. So you pay for that but to me it was worth it. Pillows and beds are comfortable
  • TC
    Tyler & Goose Connatser
    Feb 22, 2026
    5.0
    So, this was my first time staying here at this hotel. I met Sharon as we came in & she helped us get a room for the weekend, she was super nice. Then we, they are dog friendly, met Mr. Ron who ran the front desk & helped us with everything! His energy vibe is super cool! I then met Shawnna & Nick, who run the restaurant side of the hotel. If you decide to stay here, I definitely recommend letting Nick do his thing for you on the food side, if you can't make up your mind & you won't be disappointed. They do have a gym with free weights & cables. There is also an indoor pool & a hot tub outside. As well as a place to do your laundry. Breakfast isn't included but its worth the $10. We have stayed at probably close to 40 hotels within the last 3 months & this one is by far the best one yet! Thanks for having an awesome atmosphere! Stay Blessed, Love y'all! 🙏 Edit: we stayed an extra day & had pleasure of meeting Elizabeth, Zigi(Ifk the spelling), & Linda at the front desk are very welcoming & helpful. Along with having super cool, chill, respectful vibes.
  • GY
    Grd Ysn
    Feb 20, 2026
    1.0
    There is MOLD! The AC units have mold on the vents. The bathrooms have mold on the ceilings. I move to 3 different rooms and they all had the same issues. One AC unit was rusting at the bottom with water stains all along the baseboard. The rooms were dirty. The TV did not work in one of the rooms. It’s not worth paying over $150 a night.
  • BB
    bannedsolution
    Feb 9, 2026
    1.0
    Staff and room were fine. Price was absolutely ridiculous. We stayed for a stay to play hockey tournament and were gouged over $470 for 2 nights.
  • JZ
    Jaime Zollner
    Jan 6, 2026
    5.0
    I stay there quite frequently and I love it. The staff is very friendly and even knows my dog by name. The food is delicious and I always look forward to getting a steak when I stay.

Frequently Asked Questions About Hilton Garden Inn Knoxville West/Cedar Bluff

What are the check-in and check-out times at Hilton Garden Inn Knoxville West/Cedar Bluff?

Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Knoxville West/Cedar Bluff.

Is parking available at the hotel, and is it free?

Yes, free self parking is available at Hilton Garden Inn Knoxville West/Cedar Bluff.

Brand Certified Facts from Hilton Garden Inn Knoxville West/Cedar Bluff

This information is certified by Hilton Garden Inn Knoxville West/Cedar Bluff and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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