Hilton Garden Inn Knoxville West/Cedar Bluff

4.4
934 reviews
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Business Details

216 Peregrine Way, Knoxville, TN
37922, United States
(865) 690-6511
https://www.hilton.com/en/hotels/tyskhgi-hilton-garden-inn-knoxville-west-cedar-bluff/

About

HotelHilton
The Hilton Garden Inn West Knoxville hotel in Tennessee is in the commercial and retail Cedar Bluff area only 15 minutes from downtown and the Knoxville Convention Center. Dollywood, Gatlinburg and the Great Smoky Mountains National Park are less than 45 minutes away. Goody's, Whirlpool and Shoney's Inc. are among the many nearby corporate offices. The Hilton Garden Inn West Knoxville hotel in Tennessee has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. In Tennessee, certain to please the busy executive or leisure traveler are amenities that include complimentary high-speed internet access with secure PrinterOn remote printing.

Location

Hilton Garden Inn Knoxville West/Cedar Bluff
216 Peregrine Way, Knoxville, TN
37922, United States

Hours

Reviews

4.4
934 reviews
5 stars
596
4 stars
226
3 stars
54
2 stars
27
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.

Cleanliness

Several reviews highlighted the cleanliness of the rooms and common areas, although some noted inconsistencies in cleanliness standards.

Room Condition

Feedback indicated that while some rooms were clean and comfortable, others were outdated or in need of renovation, with issues like poor water pressure and uncomfortable beds.

Breakfast Experience

Customers expressed mixed feelings about the breakfast, with some enjoying the food while others criticized the cost and quality.

Customer Service Issues

There were multiple complaints regarding rude or unhelpful staff interactions, particularly at the front desk and during breakfast service.
  • JZ
    Jaime Zollner
    Jan 6, 2026
    5.0
    I stay there quite frequently and I love it. The staff is very friendly and even knows my dog by name. The food is delicious and I always look forward to getting a steak when I stay.
  • SW
    Steve Waldron-Gardner
    Dec 20, 2025
    5.0
    Absolutely wonderful flying visit to Knoxville to meet friends. Flew in from England and after a horrible trip, was welcomed by the wonderful Jodie who went out of her way to make me welcome and comfortable at 3am. 12/20/2025 Many thanks also to the gentleman on the morning shift, following, the chef and the young lady serving at breakfast and not forgetting Ziggy who checked me out and looked after my bags while I had a photoshoot with the amazing Mr and Mrs Claus. Thank you all so much for making my arrive to the United States more welcoming than I could have imagined.
  • JD
    J-P Davis
    Nov 20, 2025
    5.0
    Stayed 2 nights for a work trip. Perfect location. Room seems recently remolded. Absolutely zero complaints. Would stay here again without hesitation.
  • TP
    Tori Powell
    Nov 12, 2025
    5.0
    Ameera is an amazing bartender! Super attentive and knowledgeable! Will definitely come see her again! Food at the restaurant was great too! Ask for Chef specials!!
  • AA
    Andre A.
    Nov 9, 2025
    4.0
    Very friendly staff and all well run. Hotel is lower end and slightly outdated but all was good. Breakfast in lobby. Nice fireplace and seating to hang out in lobby if traveling with family and friends. Nice landscaping outside.
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Frequently Asked Questions About Hilton Garden Inn Knoxville West/Cedar Bluff

What are the check-in and check-out times at Hilton Garden Inn Knoxville West/Cedar Bluff?

Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Knoxville West/Cedar Bluff.

Is parking available at the hotel, and is it free?

Yes, free self parking is available at Hilton Garden Inn Knoxville West/Cedar Bluff.