Certified by Hilton Garden Inn Knoxville West/Cedar Bluff • Mar 01, 2026
About
Certified by Hilton Garden Inn Knoxville West/Cedar Bluff • Mar 01, 2026
HotelHilton
The Hilton Garden Inn West Knoxville hotel in Tennessee is in the commercial and retail Cedar Bluff area only 15 minutes from downtown and the Knoxville Convention Center. Dollywood, Gatlinburg and the Great Smoky Mountains National Park are less than 45 minutes away. Goody's, Whirlpool and Shoney's Inc. are among the many nearby corporate offices. The Hilton Garden Inn West Knoxville hotel in Tennessee has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. In Tennessee, certain to please the busy executive or leisure traveler are amenities that include complimentary high-speed internet access with secure PrinterOn remote printing.
Location
Certified by Hilton Garden Inn Knoxville West/Cedar Bluff • Mar 01, 2026
Certified by Hilton Garden Inn Knoxville West/Cedar Bluff • Mar 01, 2026
Reviews
4.4
937 reviews
5 stars
597
4 stars
227
3 stars
53
2 stars
27
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including mold in rooms and bathrooms, as well as dirty linens and carpets.
Room Condition
Guests noted that many rooms appeared outdated and in need of renovation, with complaints about uncomfortable beds and poor water pressure.
Breakfast Experience
The breakfast service received mixed reviews, with some guests enjoying the food while others found it overpriced and lacking in quality.
Customer Service Concerns
There were multiple reports of rude or unprofessional behavior from staff, particularly at the front desk, which negatively impacted guest experiences.
AW
Aaron Williams
1 day ago
4.0
Wish I could have gotten a king bed being so tall but no big deal. But the place is clean and taken care of inside and out. The staff is really nice morning and night. Might be a bit more but. You Have a restaurant/bar if you don't want to go out or you have multiple places across a parking lot. Very short walking distance. So you pay for that but to me it was worth it. Pillows and beds are comfortable
TC
Tyler & Goose Connatser
Feb 22, 2026
5.0
So, this was my first time staying here at this hotel. I met Sharon as we came in & she helped us get a room for the weekend, she was super nice. Then we, they are dog friendly, met Mr. Ron who ran the front desk & helped us with everything! His energy vibe is super cool! I then met Shawnna & Nick, who run the restaurant side of the hotel. If you decide to stay here, I definitely recommend letting Nick do his thing for you on the food side, if you can't make up your mind & you won't be disappointed. They do have a gym with free weights & cables. There is also an indoor pool & a hot tub outside. As well as a place to do your laundry. Breakfast isn't included but its worth the $10. We have stayed at probably close to 40 hotels within the last 3 months & this one is by far the best one yet! Thanks for having an awesome atmosphere! Stay Blessed, Love y'all! 🙏
Edit: we stayed an extra day & had pleasure of meeting Elizabeth, Zigi(Ifk the spelling), & Linda at the front desk are very welcoming & helpful. Along with having super cool, chill, respectful vibes.
GY
Grd Ysn
Feb 20, 2026
1.0
There is MOLD! The AC units have mold on the vents. The bathrooms have mold on the ceilings. I move to 3 different rooms and they all had the same issues. One AC unit was rusting at the bottom with water stains all along the baseboard. The rooms were dirty. The TV did not work in one of the rooms. It’s not worth paying over $150 a night.
BB
bannedsolution
Feb 9, 2026
1.0
Staff and room were fine. Price was absolutely ridiculous. We stayed for a stay to play hockey tournament and were gouged over $470 for 2 nights.
JZ
Jaime Zollner
Jan 6, 2026
5.0
I stay there quite frequently and I love it. The staff is very friendly and even knows my dog by name. The food is delicious and I always look forward to getting a steak when I stay.
Frequently Asked Questions About Hilton Garden Inn Knoxville West/Cedar Bluff
What are the check-in and check-out times at Hilton Garden Inn Knoxville West/Cedar Bluff?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Knoxville West/Cedar Bluff.
Is parking available at the hotel, and is it free?
Yes, free self parking is available at Hilton Garden Inn Knoxville West/Cedar Bluff.
Are pets allowed at this hotel?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Knoxville West/Cedar Bluff.
Does the hotel have an indoor pool and a hot tub?
Yes, the hotel features both an indoor pool and a hot tub for guest use.
Is breakfast available at the hotel?
Yes, breakfast is available at Hilton Garden Inn Knoxville West/Cedar Bluff.
Does the hotel provide accessibility features?
The hotel is mobility accessible and offers accessible parking and elevators to accommodate guests with disabilities.
What eco-friendly programs are in place at the Hilton Garden Inn Knoxville West/Cedar Bluff?
The hotel holds ISO14001 and ISO50001 certifications and participates in the Hilton LightStay program, with recycling, compostable food containers, and energy conservation programs in place.
What nearby restaurants can I try when staying at the Hilton Garden Inn Knoxville West/Cedar Bluff?
Nearby dining options include Outback Steakhouse, Carrabba's Italian Grill, Parkside Grill, Sonny's BBQ, Tennessee Tap House, and K Town Tavern.
Are there any entertainment or recreational venues near the hotel?
Yes, guests can visit Zuma Fun Center, Craft Axe Throwing - West Knoxville, and University of Tennessee Neyland Stadium for entertainment and recreational activities.
How can guests access fitness facilities nearby or at the hotel?
The hotel offers a free fitness center on-site, and nearby fitness options include Planet Fitness and DV Martial Arts for varied workout experiences.
Brand Certified Facts from Hilton Garden Inn Knoxville West/Cedar Bluff
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Certified March 01, 2026Yext Knowledge Graph
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