Location.com logo
Brand Certified

Hampton Inn & Suites Knoxville Papermill Drive

4.6
(1021 reviews)

Business Details

601 N Weisgarber Road, Knoxville, TN
37919, United States
(865) 693-5400
https://www.hilton.com/en/hotels/tyspmhx-hampton-suites-knoxville-papermill-drive/

About

HotelHampton Inn
Welcome to the Hampton Inn and Suites Knoxville - Papermill Drive. Located in Knoxville's Bearden neighborhood, our hotel offers convenient access to I-40 and I-75 Downtown Knoxville West Knoxville, and the University of Tennessee. Explore nearby attractions and shopping destinations, including West Town Mall, Turkey Creek, Oak Ridge National Laboratory, and Great Smoky Mountains National Park - all easily accessible from our Knoxville location. After a busy day, unwind in a spacious guest room or suite designed for comfort and convenience. Each room features a 55-inch Smart HDTV, free WiFi, microwave, mini refrigerator, and Hampton's signature clean and fresh Hampton bed. Pick up snacks and beverages anytime from our 24-hour convenience mart and take advantage of on-site guest laundry for extended stays. Start your morning with Hampton's complimentary hot breakfast featuring fresh waffles, fruit, yogurt, and more. Heading out early? Grab a Hampton On the Run Breakfast Bag Monday through Friday. Stay active year-round in our indoor heated pool or recharge in the 24-hour sunlit fitness center. For business travelers, the hotel offers a modern 1000 square foot meeting room and a 24-hour business center ideal for meetings and events of up to 40 guests. Every stay is backed by Hampton's 100 percent Happiness Guarantee. If you're not happy, we'll make it right. That's our promise.

Location

Hampton Inn & Suites Knoxville Papermill Drive
601 N Weisgarber Road, Knoxville, TN
37919, United States

Hours

Reviews

4.6
1,021 reviews
5 stars
739
4 stars
209
3 stars
35
2 stars
18
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews praised the staff for being friendly, accommodating, and helpful, with specific mentions of employees like Susie and Rosenia for their exceptional service.

Cleanliness

Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a pleasant stay.

Breakfast Quality

The complimentary breakfast received positive feedback for its variety and quality, with staff members being highlighted for their friendliness during breakfast service.

Room Issues

Some guests reported issues with specific rooms, such as musty smells, noise, and maintenance problems, indicating inconsistency in room quality.

Customer Service Concerns

A few reviews highlighted poor customer service experiences, particularly regarding reservation issues and management responsiveness.
  • TG
    Teresa Godglick
    2 days ago
    5.0
    5th stay in the past 3yrs on our route to florida from Ontario. Comfortable sleep, great hot breakfast with excellent friendly service
  • DD
    Deb
    Jan 28, 2026
    5.0
    Loved my stay here! The staff is so nice and accommodating! Saydie was so welcoming and helpful! She overheard us talking about where to eat and provided us with a thorough lists of restaurants nearby. She even gave us some great recommendations on things to see and do while in town. Additionally, the lady setting up breakfast was so kind and seemed genuinely happy to interact with guests. Being greeted by her first thing in the morning really set the tone for a great day!
  • LB
    Lareina Barker
    Jan 20, 2026
    4.0
    Stayed on the top floor (6th) the first night and the room was good. Beds aren't my favorite but not bad. Pleasant stay and the water pressure was good. Room clean and no bugs. The extra care with the bath linens are a nice touch. Always love that I can walk in my socks in a room and they're not filthy looking afterwards. The unexpected second night stay was room 208. This room has a musty smell with a patched water mark on the ceiling. The carpet has seen better days. You can walk straight out o the rear parking lot on this floor. Overall, I'd stay again but make sure it is a higher floor.
  • YT
    Yvonne Turnquist
    Jan 9, 2026
    5.0
    I love staying comfortable nice and luxury staff very professional polite helpful and the give breakfast complimentary water and free coffee all night
  • EW
    E Walton
    Dec 31, 2025
    3.0
    The Hilton should have a no pet's allowed in the dining area policy. These pets owner are feeding their pet's from the buffet as they are going through getting their food. This cannot be sanitary. The pet owners are walking their pet's past table allowing their pets to sniff tables as they walk by. Eli W

Brand Certified Facts from Hampton Inn & Suites Knoxville Papermill Drive

This information is certified by Hampton Inn & Suites Knoxville Papermill Drive and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: