Hampton Inn & Suites Knoxville Papermill Drive

4.6
1016 reviews

About

HotelHampton Inn
Welcome to the Hampton Inn and Suites Knoxville - Papermill Drive. Located in Knoxville's Bearden neighborhood, our hotel offers convenient access to I-40 and I-75 Downtown Knoxville West Knoxville, and the University of Tennessee. Explore nearby attractions and shopping destinations, including West Town Mall, Turkey Creek, Oak Ridge National Laboratory, and Great Smoky Mountains National Park - all easily accessible from our Knoxville location. After a busy day, unwind in a spacious guest room or suite designed for comfort and convenience. Each room features a 55-inch Smart HDTV, free WiFi, microwave, mini refrigerator, and Hampton's signature clean and fresh Hampton bed. Pick up snacks and beverages anytime from our 24-hour convenience mart and take advantage of on-site guest laundry for extended stays. Start your morning with Hampton's complimentary hot breakfast featuring fresh waffles, fruit, yogurt, and more. Heading out early? Grab a Hampton On the Run Breakfast Bag Monday through Friday. Stay active year-round in our indoor heated pool or recharge in the 24-hour sunlit fitness center. For business travelers, the hotel offers a modern 1000 square foot meeting room and a 24-hour business center ideal for meetings and events of up to 40 guests. Every stay is backed by Hampton's 100 percent Happiness Guarantee. If you're not happy, we'll make it right. That's our promise.

Location

Hampton Inn & Suites Knoxville Papermill Drive
601 N Weisgarber Road, Knoxville, TN
37919, United States

Hours

Reviews

4.6
1,016 reviews
5 stars
736
4 stars
207
3 stars
35
2 stars
18
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Guests consistently praised the hotel for its cleanliness, noting well-maintained rooms and common areas.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of employees like Susie and Rosenia for their exceptional service.

Breakfast Quality

The breakfast offerings were frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food provided.

Location

The hotel’s location was noted as convenient, particularly for access to local attractions and the interstate.

Customer Service Issues

Some guests reported negative experiences with customer service, particularly regarding reservation issues and staff responsiveness.
  • YT
    Yvonne Turnquist
    4 days ago
    5.0
    I love staying comfortable nice and luxury staff very professional polite helpful and the give breakfast complimentary water and free coffee all night
  • EW
    E Walton
    Dec 31, 2025
    3.0
    The Hilton should have a no pet's allowed in the dining area policy. These pets owner are feeding their pet's from the buffet as they are going through getting their food. This cannot be sanitary. The pet owners are walking their pet's past table allowing their pets to sniff tables as they walk by. Eli W
  • DR
    Daniel Rotter
    Dec 26, 2025
    5.0
    Wonderful hotel - our experience exceed our expectations. We'll stay here again!
  • VV
    vpqmom
    Dec 17, 2025
    1.0
    Only 2 plugs for charging and cpap so if there’s more than one person who needs a device charged or plugged in too bad. Also the rooms are very small for a double queen.
  • AM
    Arlen Mininger
    Dec 10, 2025
    5.0
    It was clean and quite comfortable. The breakfast was great for motel free breakfast!

Frequently Asked Questions About Hampton Inn & Suites Knoxville Papermill Drive

What are the check-in and check-out times at Hampton Inn & Suites Knoxville Papermill Drive?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is parking available at the hotel and is there a fee?

Yes, free self-parking is available for guests.