Hampton Inn & Suites Knoxville-Downtown

4.2
869 reviews

About

HotelHampton Inn
The Hampton Inn & Suites Knoxville-Downtown, TN hotel offers you a fabulous downtown location in the Historic District of Knoxville, Tennessee across from the Convention Center and just minutes from the University of Tennessee, the Women's Basketball Hall of Fame, World's Fair Park and great shopping, dining and entertainment. You will find our Knoxville Hampton Inn & Suites to be a small, yet charming 85 room hotel which is big on service and value with complimentary amenities such as parking, wireless high-speed Internet access, deluxe hot breakfast buffet daily, an on-site fitness center, indoor pool, and business center. Our beautifully appointed hotel rooms and suites feature executive desks, flat screen TV's, refrigerators, microwaves, coffeemakers and much more to make your stay comfortable and convenient. We love having you here in Tennessee at the Hampton Inn & Suites Downtown Knoxville hotel!

Location

Hampton Inn & Suites Knoxville-Downtown
618 West Main Street, Knoxville, TN
37902, United States

Hours

Reviews

4.2
869 reviews
5 stars
507
4 stars
187
3 stars
75
2 stars
35
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and common areas, although some reported issues with unclean sheets and odors.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Mackenzie and Shira.

Noise Issues

Several reviews highlighted significant noise problems from traffic and other guests, with many mentioning the provision of earplugs and white noise machines.

Location

The hotel is well-located near downtown attractions, making it convenient for guests, although this comes with challenges like parking fees.

Breakfast Quality

The breakfast offerings were generally well-received, though some guests found it lacking in variety or quality.
  • MT
    Ms. T
    6 days ago
    1.0
    Hidden fees. Beware. Ran out of food items at breakfast, told me they had more in the back, but wanted to save it for the day. I asked them what about the people that are here now?? She said that that was too bad that they needed to save it for the next day. Very poor customer service, very rude at the front desk. Never staying there again. Terrible.
  • WA
    Wes Altizer
    Dec 31, 2025
    5.0
    Great location for downtown Knoxville. It's unfortunate they charge you $20 to park on site.. There are parking garages/lots close by that are cheaper if that matters to you. The staff are super friendly, and request a room on the quieter side of the property if one is available. Would stay here again.
  • LG
    Leonardo Gomez
    Dec 9, 2025
    5.0
    I stayed there for 3 nights, 4 days, the room are very nice, clean and so we'll designed and finished that can compete with some Resorts that I have visited. I had to stay from Thu to Sun, but in order to use a discount only from Fri to Sun, I had to reserve Thu separately; however they kept us in the same room and everything was smoothly and easy. Check-in through the app, digital key to open using the app, really more that I expected.
  • TF
    Tammy Ferrell
    Nov 20, 2025
    5.0
    Awesome room Awesome customer service!!!!!just a wonderful visit!!! Best sleeping bed!!! Best tub to soak in!!! We will definitely be back!!!
  • CV
    Christina Valente
    Nov 10, 2025
    4.0
    2nd stay and overall great experience in great location. Super friendly staff. A bed in one of our rooms was broken, but staff rectified the situation. Overall, the renovated rooms are quite nice. Breakfast good and items frequently restocked.

Frequently Asked Questions About Hampton Inn & Suites Knoxville-Downtown

What are the check-in and check-out times at Hampton Inn & Suites Knoxville-Downtown?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is parking available at the hotel?

Yes, parking is available with self-parking options.