Business Details
About
Hotel
The Hampton Inn & Suites Knoxville-Downtown, TN hotel offers you a fabulous downtown location in the Historic District of Knoxville, Tennessee across from the Convention Center and just minutes from the University of Tennessee, the Women's Basketball Hall of Fame, World's Fair Park and great shopping, dining and entertainment.
You will find our Knoxville Hampton Inn & Suites to be a small, yet charming 85 room hotel which is big on service and value with complimentary amenities such as parking, wireless high-speed Internet access, deluxe hot breakfast buffet daily, an on-site fitness center, indoor pool, and business center. Our beautifully appointed hotel rooms and suites feature executive desks, flat screen TV's, refrigerators, microwaves, coffeemakers and much more to make your stay comfortable and convenient.
We love having you here in Tennessee at the Hampton Inn & Suites Downtown Knoxville hotel!
Location
Hampton Inn & Suites Knoxville-Downtown
618 West Main Street, Knoxville, TN
37902, United States
Hours
Reviews
4.2
867 reviews
5 stars
506
4 stars
187
3 stars
75
2 stars
35
1 star
64
What are people saying?
AI-generated from recent customer reviews
Noise Issues
Many guests reported significant noise disturbances from street traffic and church bells, making it difficult to sleep.
Staff Service
The front desk staff received high praise for their friendliness and helpfulness, with several guests highlighting individual staff members.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, including dirty rooms and unclean bathrooms, which detracted from the overall experience.
Parking Fees
Guests expressed frustration over the unexpected $20 parking fee, which was not clearly communicated during booking.
Room Quality
While some rooms were described as nice and modern, others reported issues such as poor maintenance, noise insulation, and unpleasant odors.
- TFTammy Ferrell5 days ago5.0Awesome room Awesome customer service!!!!!just a wonderful visit!!! Best sleeping bed!!! Best tub to soak in!!! We will definitely be back!!!
- PVphilip valenteNov 13, 20255.0Great staff Great location Easy access to UT or downtown Many rooms recently renovated
- CVChristina ValenteNov 10, 20254.02nd stay and overall great experience in great location. Super friendly staff. A bed in one of our rooms was broken, but staff rectified the situation. Overall, the renovated rooms are quite nice. Breakfast good and items frequently restocked.
- HFHayley FergusonNov 1, 20255.0Came down for a UT game. Ebony made our stay absolutely exceptional! She was so kind and attentive! We will definitely be back.
- JCjason curtisOct 26, 20254.0Room was great. We booked for the pool and wasn't told that it was closed until we walked down to swim. Very frustrating.
Frequently Asked Questions About Hampton Inn & Suites Knoxville-Downtown
What are the check-in and check-out times at Hampton Inn & Suites Knoxville-Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available at the hotel?
Yes, parking is available with self-parking options.
Does the hotel offer free Wi-Fi access?
Yes, Wi-Fi is available for free in public areas and there is also a public internet terminal.
Are pets allowed at the Hampton Inn & Suites Knoxville-Downtown?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Does the hotel provide complimentary breakfast?
Yes, a free deluxe hot breakfast buffet is available daily for guests.
What accessibility features does the hotel have?
The hotel offers accessible parking, an accessible elevator, and mobility accessible facilities.
Are there fitness facilities available on-site?
Yes, there is a fitness center with free weights, elliptical machines, and treadmills available at no extra charge.
Is there an indoor pool at the Hampton Inn & Suites Knoxville-Downtown?
Yes, the hotel features one indoor pool for guest use.
What nearby places of interest can guests visit?
Guests can visit the Howard Baker Auditorium and Colosseum for arts and entertainment or join the Knoxville Ghosts: Ghost Tours & Haunted Pub Crawls for sightseeing.
Are there nearby parking options outside the hotel?
Yes, guests can use nearby parking facilities such as SP+ Parking and Clay Lot (SP+ Parking) to conveniently park their vehicles.