Business Details
About
Hotel
Welcome to the Hampton Inn Knoxville West at Cedar Bluff! Our hotel is conveniently located in West Knoxville, Tennessee on interstates I-40 and I-75. Knoxville is situated in the rolling foothills of the Smoky Mountains of East Tennessee. In this area you will find miles of lakes and rivers, four distinct seasons, culture & history, limitless outdoor recreation, and three national parks.
At Hampton Inn Knoxville West hotel our courteous staff believes in the utmost hospitality, providing our hotel guests with the friendliest service and cleanest rooms available.
Our Knoxville hotel features 175 guest rooms and suites, meeting facilities, outdoor pool, onsite fitness facility, executive center, game room, valet dry cleaning service, and room service from area restaurants. Enjoy the New Hampton Inn bed experience with our Cloud Nine Bedding. You take pleasure in this and more all backed by our 100 % Satisfaction Guarantee!
Enjoy our complimentary ''On the House'' hot breakfast served daily from 6:00am - 10:00am.
Hotel amenities include high speed internet access, in-room coffee makers, newspaper, irons and ironing boards, free local calls, voice mail, data port, and TV with cable. We also offer connecting rooms roll-a-way beds and cribs.
''Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton. ''
Location
Hampton Inn Knoxville-West At Cedar Bluff
9128 Executive Park Dr., Knoxville, TN
37923, United States
Hours
Reviews
4.3
1,332 reviews
5 stars
836
4 stars
283
3 stars
104
2 stars
41
1 star
68
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with pests and unclean bathrooms.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported rude behavior and poor customer service.
Breakfast Quality
Breakfast offerings were generally well-received, with guests enjoying the variety and quality, though some noted it could be lacking on certain days.
Noise Issues
Several guests complained about noise from the highway and other guests, impacting their sleep quality.
Renovation Concerns
The hotel is undergoing renovations, which some guests found disruptive, while others appreciated the modern updates.
- WEWendy EaronNov 3, 20251.0The hotel duplicate charged me for the same night. No one seems to care. If you like getting ripped off, then stay at this hotel.
- PWPatty wNov 3, 20255.0Beautiful hotel and clean rooms. Breakfast was also hot and good.
- JJJoe Nash (Java Joe)Oct 31, 20253.0Of the seven Hilton properties I've stayed in over the past two weeks, this one had the most uncomfortable bed by far. No light, night light, or plug-ins in the bathroom at all. The absolutely loudest location I've ever experienced with loud traffic right outside the window.windows. We got very little rest. Check-in was made more difficult due to the Hilton website being down. Worst Silver experience so far.
- PSPJ SteebyOct 21, 20253.0Lots of room for a chair, but no chair. When asked, staff advised a chair is provided in upgraded rooms.....I'm silver elite!
- CLCaleigh LloydOct 3, 20255.0I recently had to stay here for a total of four weeks for company training… Brandon and Nate were so awesome. They always told us to have a good day. Always made sure we had waters and our rooms were just as we needed them. I would definitely stay here if I was in Knoxville for personal travel.
Frequently Asked Questions About Hampton Inn Knoxville-West At Cedar Bluff
What are the check-in and check-out times at Hampton Inn Knoxville-West At Cedar Bluff?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, complimentary 'On the House' hot breakfast is served daily from 6:00 AM to 10:00 AM.
Is the Hampton Inn Knoxville-West At Cedar Bluff pet-friendly?
Yes, pets including dogs and cats are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and accessible elevators for guests with mobility needs.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center equipped with elliptical machines, free weights, treadmills, and weight machines.
Is there free Wi-Fi available for guests at Hampton Inn Knoxville-West At Cedar Bluff?
Yes, free Wi-Fi is available throughout the hotel including in public areas and a public internet terminal.
What parking options are available for guests?
Self-parking is available for free at the hotel.
Are there any nearby dining options guests can visit?
Nearby dining options include mamamiaknoxville (Italian restaurant), The Empty Cup (coffee shop and cafe), The Chef's Table (American restaurant), Pho 99 (Vietnamese restaurant), Lemon Grass Thai Cuisine & Sushi Bar, Gibby's Dining & Drinks (American and bar and grill), and Mama Mia Cuisine (Italian and Mediterranean).
Which nearby places can guests visit for entertainment or shopping?
Guests can visit CM Games Cedar Bluff for video games and toys, Linda's Hallmark gift shop, Guitar Center for musical instruments, and Tiger-Rock Martial Arts for fitness and recreation.
How can nearby transportation and services help guests at the hotel?
Though there is no airport shuttle or local shuttle service, guests can access nearby services such as CrossCountry Mortgage for financial needs, Knoxville Family Hypnosis for wellness, LA Nails for beauty services, and J & L Cleaners for laundry and dry cleaning.