Business Details
About
HotelHampton Inn
Welcome to the newly renovated Hampton Inn Knoxville West at Cedar Bluff.
Conveniently located just off I-40 and I-75 in West Knoxville, our hotel places you close to everything the region has to offer. Set in the rolling foothills of the Great Smoky Mountains, Knoxville is surrounded by lakes and rivers, offers four beautiful seasons, rich history, and endless outdoor recreation, including easy access to three national parks.
Our hotel features 170 modern guest rooms designed for comfort and relaxation, along with two flexible meeting spaces ideal for small meetings, trainings, or gatherings. Every guest room includes large Smart HDTVs (55 HD Smart TVs) so you can stream, relax, and feel right at home.
At Hampton Inn Knoxville West, our team is committed to genuine hospitality, friendly service, exceptionally clean rooms, and a consistently comfortable experience. Guests enjoy Hampton's signature Cloud Nine Bedding, complimentary high-speed internet, an outdoor pool, fitness center, and business-friendly amenities throughout the hotel.
Start your morning with our complimentary hot breakfast, served daily from 6:00 a.m. to 10:00 a.m., featuring fresh waffles, hot favorites, and healthy options to fuel your day.
And most importantly, your stay is backed by Hampton's 100% Happiness Guarantee. If you're not happy with your stay, we'll make it right. That's our promise.
Location
Hampton Inn Knoxville-West At Cedar Bluff
9128 Executive Park Dr., Knoxville, TN
37923, United States
Hours
Reviews
4.3
1,339 reviews
5 stars
841
4 stars
283
3 stars
104
2 stars
42
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received positive feedback for being friendly, helpful, and accommodating, although there were some reports of rude behavior from certain employees.
Noise Issues
Several guests reported significant noise disturbances from traffic and other guests, impacting their sleep quality.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though some noted it could be improved.
Billing Problems
Multiple reviews highlighted issues with billing practices, including duplicate charges and lack of responsiveness from management regarding these concerns.
- JPJonathan Platt3 days ago5.0I want to take a moment to recognize Nate at the front desk. Over multiple nights, Nate consistently delivered outstanding service—professional, thoughtful, and genuinely attentive. He made excellent recommendations, was articulate and personable, and clearly takes pride in doing his job well. It’s rare to encounter someone so young who already demonstrates strong judgment, composure, and leadership potential. From a guest perspective, Nate reflects extremely well on this property and the Hilton brand. He’s the kind of team member who elevates the entire experience, and I hope leadership takes note of his trajectory and continues to invest in his growth. Great stay overall, and excellent service from Nate.
- KFKelsey FrasierJan 6, 20262.0Disappointing. Loud highway noise. Loud AC unit. Much better options elsewhere for same amount of money…should have gone with Marriott
- DSDan SollaJan 6, 20265.0Great and Friendly staff helped us while we were waiting to close on our new home. The staff and management made it feel like home
- DWDana WaldropDec 20, 20255.0We have stayed here numerous times to visit our Vol. Rooms always great and clean. Breakfast options are good for the standard. We've been able to sit outside by the fire pit in the past and it's a great spot. Very near to everything and easy access to interstate.
- JSJoe and Pam StolerDec 14, 20255.0Stayed overnight on our way to Florida. Accidentally left my insulin in our refrigerator the next morning in a rush to get out and on the road. Called when i realized I had left it. The front desk and housekeeping had already put it in a refrigerator to hold it for me. Stopped back by on our way home and sure enough there it was !!! They were so so kind!!! Insulin is EXPENSIVE I was so thankful! That place is beautiful ! The Christmas decorations were gorgeous!!!! It was very clean, they were all so kind, it was easy in and out, and great breakfast. If you are anywhere near Knoxville STOP HERE!!!
Frequently Asked Questions About Hampton Inn Knoxville-West At Cedar Bluff
What are the check-in and check-out times at Hampton Inn Knoxville-West At Cedar Bluff?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, complimentary 'On the House' hot breakfast is served daily from 6:00 AM to 10:00 AM.
Is the Hampton Inn Knoxville-West At Cedar Bluff pet-friendly?
Yes, pets including dogs and cats are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and accessible elevators for guests with mobility needs.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center equipped with elliptical machines, free weights, treadmills, and weight machines.
Is there free Wi-Fi available for guests at Hampton Inn Knoxville-West At Cedar Bluff?
Yes, free Wi-Fi is available throughout the hotel including in public areas and a public internet terminal.
What parking options are available for guests?
Self-parking is available for free at the hotel.
Are there any nearby dining options guests can visit?
Nearby dining options include mamamiaknoxville (Italian restaurant), The Empty Cup (coffee shop and cafe), The Chef's Table (American restaurant), Pho 99 (Vietnamese restaurant), Lemon Grass Thai Cuisine & Sushi Bar, Gibby's Dining & Drinks (American and bar and grill), and Mama Mia Cuisine (Italian and Mediterranean).
Which nearby places can guests visit for entertainment or shopping?
Guests can visit CM Games Cedar Bluff for video games and toys, Linda's Hallmark gift shop, Guitar Center for musical instruments, and Tiger-Rock Martial Arts for fitness and recreation.
How can nearby transportation and services help guests at the hotel?
Though there is no airport shuttle or local shuttle service, guests can access nearby services such as CrossCountry Mortgage for financial needs, Knoxville Family Hypnosis for wellness, LA Nails for beauty services, and J & L Cleaners for laundry and dry cleaning.