Best Western Plus Strawberry Inn & Suites

3.8
945 reviews

About

Hotel
At the Best Western Plus Strawberry Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Strawberry Inn & Suites will stand out among other hotels in Knoxville,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Strawberry Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Strawberry Inn & Suites
7260 Saddlerack St, Knoxville, TN
37914, United States

Hours

Reviews

3.8
945 reviews
5 stars
430
4 stars
238
3 stars
96
2 stars
63
1 star
118

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, mold, and unpleasant odors.

Customer Service

Staff, particularly Lynn, received high praise for their friendliness and helpfulness, although some negative experiences were reported.

Breakfast Quality

Breakfast offerings were inconsistent, with some guests enjoying it while others found it lacking or poorly managed.

Value for Money

Many customers felt the hotel provided good value for the price, despite some complaints about the condition of the facilities.

Maintenance Concerns

Several guests reported maintenance issues, including malfunctioning hot tubs, poor water pressure, and outdated facilities.
  • JG
    Jama Goodman
    Nov 1, 2025
    5.0
    Clean and a great price. They had a good breakfast and the price was great. Thank you.
  • RK
    Robert Koch
    Oct 23, 2025
    3.0
    The lighting in the bathroom of the room was bad
  • RW
    Rich Whitehead
    Oct 19, 2025
    5.0
    High marks for cleanliness, we stayed for multiple days and the service was on demand, not regular change of towels or room cleans, which we prefer. Sometimes that evolves to no staff, but we requested stuff and got immediate and friendly response. Breakfast well organized and yummy
  • EN
    Eric Nixon
    Oct 16, 2025
    5.0
    Mrs.Lynn at the front desk went over and beyond to make sure I got the 5star experience. Very sweet and helpful woman. We need more people like her in this world! She's the best!!
  • KH
    Ken Haupt
    Oct 3, 2025
    4.0
    Room was clean. Service was good. Only complaint was a sparse breakfast offering but it's a smaller hotel so it's understandable

Frequently Asked Questions About Best Western Plus Strawberry Inn & Suites

What amenities are offered at Best Western Plus Strawberry Inn & Suites?

The hotel offers free WiFi, spacious work desks, in-room mini fridges, and an in-house fitness room for guests' convenience.

Where is Best Western Plus Strawberry Inn & Suites located?

It is located at 7260 Saddlerack St, Knoxville, TN 37914, United States.