Business Details
About
HotelBest Western
At the Best Western Plus Strawberry Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Strawberry Inn & Suites will stand out among other hotels in Knoxville,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Strawberry Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Strawberry Inn & Suites
7260 Saddlerack St, Knoxville, TN
37914, United States
Hours
Reviews
3.8
954 reviews
5 stars
433
4 stars
240
3 stars
97
2 stars
63
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including reports of bed bugs, mold, and unclean bathrooms.
Staff Performance
Several customers praised the staff, particularly Lynn at the front desk, for their friendliness and helpfulness.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others noted inconsistencies and shortages.
Room Conditions
Guests reported issues with room conditions, including unpleasant odors, outdated furnishings, and maintenance problems.
Value for Money
While some guests felt the hotel provided good value for the price, others suggested it did not meet Best Western standards.
- RRrandy2079812 days ago3.0Room smells like smoke. But clean. Staff was friendly
- DSDerek SiseDec 24, 20251.0My mother, sister and her 2 kids came in on the 23rd of December from SC for a couple of days for Christmas. Early the next morning my niece calls mom to tell her their room has bed bugs. Sure enough they did have them and management's reaction was very nonchalant. They did nothing to try to make it right. Don't spend your hard earned money at this place unless you like sleeping with bed bugs.
- KPKarl PyrdomDec 20, 20254.0Our room and the breakfast were top notch. My buddy's room had a TV that would not work.
- DLDominque LeeDec 10, 20255.0Great staff! Rooms were clean and breakfast was great!
- APAllendale PDDec 5, 20251.0I have stayed here many times and in past this has been a nice hotel, but this time, in December of 2025, the non-smoking room smelled like cigarette smoke, the tissue box had boogers smeared on it, the toilet wobbled, and over all it was an unclean vibe. I was very disappointed.
Frequently Asked Questions About Best Western Plus Strawberry Inn & Suites
What amenities are offered at Best Western Plus Strawberry Inn & Suites?
The hotel offers free WiFi, spacious work desks, in-room mini fridges, and an in-house fitness room for guests' convenience.
Where is Best Western Plus Strawberry Inn & Suites located?
It is located at 7260 Saddlerack St, Knoxville, TN 37914, United States.
Is WiFi available at Best Western Plus Strawberry Inn & Suites, and is there a charge?
Yes, free WiFi is available throughout the hotel for all guests.
What are the operating hours of Best Western Plus Strawberry Inn & Suites?
The hotel is open 24 hours daily, every day of the week.
Does Best Western Plus Strawberry Inn & Suites have a fitness facility?
Yes, the hotel includes an in-house fitness room so guests can maintain their workout routines.
Are there dining options near Best Western Plus Strawberry Inn & Suites?
Yes, nearby dining options include KFC, Shagbark Barbecue Company, Puleo's Grille, Burger King, Subway, Cinnabon, Taco Bell, Krystal, and Cracker Barrel Old Country Store.
What hotels are near Best Western Plus Strawberry Inn & Suites for alternative accommodations?
Nearby hotels include La Quinta Inn and Suites, Comfort Suites East, Fairfield by Marriott Inn & Suites Knoxville/East, and Fairfield Inn & Suites by Marriott Knoxville East.
Where can I find shopping near Best Western Plus Strawberry Inn & Suites?
Bass Pro Shops is a nearby shopping destination offering sporting goods and musical instruments.
Are there any government or public service offices near the hotel?
Yes, nearby are the Tennessee State Government offices, DMV Strawberry Plains, Department of Motor Vehicles, and Tennessee Department of Transportation.
How can I contact Best Western Plus Strawberry Inn & Suites directly?
You can reach the hotel by phone at +1 865-544-7737 or fax at +1 865-251-0041. Their Facebook page is https://www.facebook.com/120305781320307.