Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
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Location
Holiday Inn Express Johnson City by IHG
2 Orr Court, Johnson City, TN
37615, United States
Hours
Reviews
4.4
744 reviews
5 stars
479
4 stars
164
3 stars
43
2 stars
19
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with bugs, stains, and overall maintenance.
Customer Service
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude behavior and poor handling of complaints.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests appreciating the variety and quality, though some noted it could be improved.
Room Maintenance
Numerous guests reported issues with room amenities such as malfunctioning air conditioning, plumbing problems, and outdated facilities.
Value for Money
Several customers felt that the pricing was not justified given the quality of the rooms and service, with some mentioning being overcharged.
- JBJeffery Brown5 days ago5.0Everything from making my reservations, to my arrival, to my stay; the hospitality is always 2nd to none. I can always count on Holly, Bethany & all staff to make me feel welcome. They remember every detail, which is why I have been a loyal customer for 10 years! The rooms are always clean, the breakfast is delicious, top it off with A+ hospitality & I couldn’t ask for more.
- GBGary BuczkoJan 6, 20263.0An OK experience. Temperature control of the room was flaky.
- NMNicholas McDonaldDec 29, 20255.0Been an IHG member for a very long time. We were very happ6 with this location. The staff were welcoming and helpful. Plenty of parking and in a good location. The lobby and rooms were incredibly clean. And the beds were very comfortable. Would definitely recommend.
- JPJigar PatelDec 5, 20255.0Top hotel in the city.
- MSMisti SwindleNov 23, 20254.0Clean rooms. Nice customer service. Nice free breakfast buffet.
Frequently Asked Questions About Holiday Inn Express Johnson City by IHG
What are the check-in and check-out times at Holiday Inn Express Johnson City by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel offers free buffet breakfast for guests.
Is the Holiday Inn Express Johnson City accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and mobility accessible facilities.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
What fitness and wellness amenities are available at the hotel?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, an indoor pool, and a hot tub.
Does the hotel offer any business facilities?
Yes, there is a business center and meeting rooms available for business travelers and events.
How does the hotel ensure cleanliness and safety during the pandemic?
The hotel uses commercial grade disinfectants, offers additional sanitation in food areas, enhanced cleaning in common areas and guest rooms, disinfects or discards plastic keycards, and employees are trained in cleaning procedures and hand washing.
Where can I find convenient dining options near the Holiday Inn Express Johnson City?
Nearby dining options include Poblanos Mexican Grill and Bar, Subway, Wendy's, Domino's Pizza, and Waffle House, all within easy reach from the hotel.
Are there any nearby gas stations or convenience stores near the hotel?
Yes, nearby gas stations and convenience stores include Roadrunner Market, Shell, Exxon, and Scotchman, perfect for refueling or quick shopping needs.
What nearby services can guests access while staying at the hotel?
Guests can access services like Western Union for money transfer, U-Haul Neighborhood Dealer for truck rentals, First Horizon Bank ATM, and several real estate agencies nearby.