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Location
Holiday Inn Express Johnson City by IHG
2 Orr Court, Johnson City, TN
37615, United States
Hours
Reviews
4.4
736 reviews
5 stars
474
4 stars
162
3 stars
42
2 stars
19
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms, bugs, and unmaintained facilities.
Staff Service
Many customers praised the staff for their friendliness and helpfulness, although some reported rude interactions.
Room Quality
Guests experienced various issues with room conditions, including malfunctioning appliances, humidity, and outdated decor.
Breakfast Quality
The breakfast received mixed reviews, with some enjoying the options while others found it lacking or repetitive.
Amenities
The pool and hot tub were frequently mentioned, with some guests disappointed by their condition or availability.
- JHJames heathNov 2, 20253.0Paying almost 30% on top of the room rate for "taxes" they called it.... Unreal Very friendly service on check in and checkout, pool, exercise room were ok, breakfast was nothing special
- LRLarry RayOct 29, 20253.0Bathtub/shower was not draining correctly in room 417 which you were standing in water taking a shower.. Also flusher on toilet had to be held down. Some Stations on tv were not coming in Service and staff were great.
- KKKyler KellerOct 24, 20251.0Fridge looked like a can of coke exploded in it. Stains on the ceiling above the bed and a roach on the pulldown window shade.
- RWrenee woodwardOct 19, 20255.0They offer a nice reception time on Tuesday and Wednesday evenings which includes adult beverages and guests may have 2 drinks. Our room was nice, clean and comfortable. The shower head had the rain feature and the water pressure was great.
- PPPeters PenceOct 5, 20255.0We spent 40 nights traveling up and down the east coast and stayed at numerous accommodations. This was our best experience at ANY hotel (IHG or other). Liz, Katie, and Bethany made the difference. The room may not have been 100% perfect but this team of professionals made any shortcomings invisible because of their great service. This is the only 5/5 of any IHG hotel stay and the rest of the IHG family could learn a lot from them.
Frequently Asked Questions About Holiday Inn Express Johnson City by IHG
What are the check-in and check-out times at Holiday Inn Express Johnson City by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel offers free buffet breakfast for guests.
Is the Holiday Inn Express Johnson City accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and mobility accessible facilities.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
What fitness and wellness amenities are available at the hotel?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, an indoor pool, and a hot tub.
Does the hotel offer any business facilities?
Yes, there is a business center and meeting rooms available for business travelers and events.
How does the hotel ensure cleanliness and safety during the pandemic?
The hotel uses commercial grade disinfectants, offers additional sanitation in food areas, enhanced cleaning in common areas and guest rooms, disinfects or discards plastic keycards, and employees are trained in cleaning procedures and hand washing.
Where can I find convenient dining options near the Holiday Inn Express Johnson City?
Nearby dining options include Poblanos Mexican Grill and Bar, Subway, Wendy's, Domino's Pizza, and Waffle House, all within easy reach from the hotel.
Are there any nearby gas stations or convenience stores near the hotel?
Yes, nearby gas stations and convenience stores include Roadrunner Market, Shell, Exxon, and Scotchman, perfect for refueling or quick shopping needs.
What nearby services can guests access while staying at the hotel?
Guests can access services like Western Union for money transfer, U-Haul Neighborhood Dealer for truck rentals, First Horizon Bank ATM, and several real estate agencies nearby.