SureStay Plus by Best Western Jackson

Reviews

• AR

  August Rutledge

  5 days ago
  5.0
  Our stay here for business was amazing the hotel was clean and accommodating. We did get our car ran over during our stay but hotel staff pulled all footage we needed and were very helpful in this situation.
• AS

  amber sanchez

  Apr 5, 2026
  5.0
  Stayed here for one night, and honestly for the affordability, it’s honestly really great! Hotel staff very nice, great (free) breakfast, and the room was very nice and comfy! Definitely would stay again for a night, but perfect for those traveling and need somewhere to crash for the night.
• JP

  Jasmine Peterson

  Mar 31, 2026
  1.0
  Absolutely horrible experience, being woken up by loud knocking and pounding on the door hours before checkout . Left to do some shopping and noticed my belongings moved , will not recommend. Horrible customer service!!!
• MG

  melissa gerdom

  Mar 15, 2026
  2.0
  After reading the reviews before booking a reservation, I thought the rooms would be good. Correction, if we didnt arrive until 1230 am, I would have gone somewhere else. The service was great but the room amenities were subpar. We required a 3rd bed aka the pullout couch. The pullout bed was full of hair and dirt, with no additional sheets provided. The privacy shades were ripped so we could not keep out the lights or additional eyes. The water continued to drip from the tub all night. You will be located off a noisy highway, pack your earplugs. No issues with breakfast; you get what you pay for.
• EB

  Elliesia Bonner

  Mar 14, 2026
  1.0
  No stars!!!!! This place is DISGUSTING. Simply put. Pictures below. They refused to give refund stating rooms are cleaned everyday. That's for SURE a lie. My mother will be getting the money back after this dispute. Pillows and sheets were dirty, dog hair EVERY WHERE, AND MOLD AND WHAT LOOKS TO BE BLOOD AROUND THE BATHROOM DRAIN AND HAIR IN THE DIRTY TUB. She DID NOT STAY OF COURSE. I have videos as well that shows the blood like appearance around the tub drain.

Frequently Asked Questions About SureStay Plus by Best Western Jackson