Holiday Inn Express & Suites is located in Northeast Jackson, just off I-40 between Memphis and Nashville, offering guests a perfect combination of big-city amenities and small-town charm.
Our spacious rooms come equipped with refrigerators and microwaves for added convenience. Begin each day with our complimentary hot breakfast buffet featuring hot items, gluten-free options, signature cinnamon rolls, pancake machine and much more! Enjoy a variety of on-site amenities including an outdoor pool, 24-hour fitness center, business center, guest laundry facility, and a Suite Shop offering snacks, beverages, and necessities. There are a variety of restaurants within walking distance offering lunch and dinner options. Our business travelers can stay connected with our free high-speed, wireless Internet throughout the hotel.
Our prime location is near major companies like Toyota, Kellogg, UGN Automotive, Delta Faucet, and ConAgra Foods. Guests appreciate our close proximity to the West TN Healthcare Sportsplex, which is perfect for teams, families, and coaches. Jackson, TN, is also home to several universities, including Union University, Lane College, University of Memphis at Lambuth, and Jackson State Community College.
We look forward to welcoming you to The Hub City!
Location
Holiday Inn Express & Suites Jackson Northeast by IHG
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, hair in rooms, and mold in showers.
Room Condition
Guests reported that the hotel is showing signs of age, with broken amenities and a need for renovations.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking variety and quality, with several complaints about items being unavailable.
Location Convenience
The hotel is well-located near restaurants and highways, making it convenient for travelers.
BN
Bobby Nicely
Nov 14, 2025
5.0
Great hotel
DD
Deedee Doffee
Nov 13, 2025
5.0
Rooms were very clean, beds were comfy.
HY
Helene Yearwood
Nov 8, 2025
4.0
Room was not very clean , garbage on floors
DN
Debbie Nance
Oct 20, 2025
5.0
Awesome stay staff very friendly and thank us for being a platinum rewards member that was nice. Would definitely recommend.
RJ
Reagan Johnson
Oct 14, 2025
5.0
My girlfriend and I arrived late at night to check in for our reservation a few weeks ago. Malcolm made checking in super easy and was incredibly professional and friendly. He went the extra mile and made sure we were taken care of. I have told multiple people about this interaction and recommended they stay at this hotel.