Holiday Inn Express & Suites Chattanooga-Hixson by IHG

3.9
632 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Stay at one of Chattanooga's Top Business HotelsLocated near Tennessee Aquarium and Downtown Chattanooga, the attractive, well appointed Holiday Inn Express Hotel & Suites Chattanooga Hixson stands as one of the area's most convenient choices for quality and affordable lodging. Business travelers headed to Chattanooga and Hixson love our hotel's central location. We're surrounded by companies like Walmart, Belk, DuPont, Gold Bond, Komatsu, Sequoyah Nuclear Power Plant, TVA and Volkswagen. We feature 720 sq ft of event space, as well as a 24-hour business center with copy, fax and print services. Leisure travelers find a wide selection of attractions surrounding the hotel's property. Staying in Hixson, TN puts you minutes from mysteries of the deep, as our hotel's near the Tennessee Aquarium. You have easy access to natural wonders like Ruby Falls and Lookout Mountain, as well as Tennessee Riverpark. We're only a short drive from Hunter Museum of American Art, which sits on a bluff above the Tennessee River and is as beautifully designed as the art on exhibit. Whether business or pleasure brings you to Hixson, our hotel's wired & wireless HSIA connects you to colleagues, as well as family. You also have access to the 24-hour fitness center, a heated, indoor pool and a whirlpool. In addition, we proudly offer the Express Start Breakfast Bar every morning. It's easy to see why we're the "Smart Choice" among Hixson hotels.

Location

Holiday Inn Express & Suites Chattanooga-Hixson by IHG
4820 Hixson Pike, Hixson, TN
37343, United States

Hours

Reviews

3.9
632 reviews
5 stars
303
4 stars
158
3 stars
51
2 stars
48
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous guests reported dirty rooms, including hair, stains, and unclean bathrooms, with some mentioning roaches and unpleasant odors.

Staff Performance

While some reviews praised the staff for being friendly and helpful, others highlighted poor management and lack of responsiveness to complaints.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed it and praised the staff, while others found it lacking in quality and variety.

Facility Maintenance

Many reviews pointed out that the hotel is outdated and in need of repairs, with broken amenities and general disrepair noted by several guests.

Value for Price

Guests expressed dissatisfaction with the value for money, citing high prices for the quality of the accommodations and services provided.
  • BB
    Bill Brown
    1 day ago
    4.0
    We enjoyed our stay here. The breakfast was good.
  • TS
    Thomas S
    Sep 20, 2025
    5.0
    Best hotel I've stayed in this week, the best part was the heated pool!
  • MG
    Melissa Guest
    Sep 9, 2025
    2.0
    I'll start with the positive. I arrived early and they let me check in. Every employee I encountered was very nice & friendly. But... 1. The refrigerator in our room was broken. I asked for it to be replaced but that didn't happen. 2. The ice machine on our floor was out of order. 3. Two of the exercise machines would not power on. The staff member I encountered could not help. 4. The laundry equipment was out of order. 5. The window shade in the room would not go up and had holes in it. 6. Beds were not comfortable. Did not sleep well. 7. The pillows had no support. Your head sinks. You have to double it over for any support. Very disappointing stay.
  • JW
    Joe JOE White
    Sep 7, 2025
    5.0
    Holiday Inn Express & Suite is my favorite hotel to go to...
  • GW
    Glenda West
    Aug 29, 2025
    1.0
    I would never recommend this hotel to anyone. My husband even called the hotel management to complain and wanted a refund to find another hotel. They told him they would contact the front desk and they would get back with him. Nope, they never did. We had a 3 night horrible experience stay here. The ac unit is so loud and kept wanting to go to heat if you tried to turn in down so you won’t freeze. The window pull down shade was broken with holes all in it. The shower tile was cracked so much and moldy on the bottom corners. For what you pay here, it’s not a fair price. Find a decent hotel other than Holiday Inn Express. They are old outdated and will not get back with unhappy guests after you’ve paid them.

Frequently Asked Questions About Holiday Inn Express & Suites Chattanooga-Hixson by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Chattanooga-Hixson?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included during my stay at the hotel?

Yes, a complimentary buffet breakfast is available every morning.