Candlewood Suites Nashville - Goodlettsville by IHG

Reviews

• AL

  Anna LaFiore

  Dec 29, 2025
  5.0
  ✨ A warm welcome for weary travelers! ✨ My husband, 5 month old baby, dachshund, and I were planning to embark on our long return home after a week of holiday festivities with family several states away. My husband wanted me to book a hotel for the evening at our halfway point where we planned to simply lay our heads down for a few hours before continuing our drive home. Of course, no one wants to pay high nightly rates for a hotel when simply spending a few hours there, so I searched Google Maps for a place with affordable rates and good reviews. That’s when I stumbled upon this lovely place! The rate ($103 after fees/taxes) was affordable given the amenities provided: a full gym, small convenience store, free coffee/tea/hot chocolate 24/7, lovely staff members, and more. Prior to our arrival, I realized I needed two AA batteries, so I called the front desk to see if they had any for purchase at their convenience store. The receptionist who answered was very kind and took the time to search for some and even asked her manager since she was new instead of simply saying, “no, sorry!” The manager informed her that they did not have any for sale but that they would be happy to just give me the two I needed for free from behind the front desk! This was incredibly kind and appreciated, and anyone with a young baby knows how tough it can be to make an extra pit stop, especially after hours of being in a car seat! Once we arrived, check-in was a breeze, and when I asked about the batteries, the man (maybe the manager) behind the desk realized the batteries they had were actually AAA. He was apologetic, and I told him it was no worries and that we could go to the store instead. While my husband was unloading the car, the man came out to give him some AA batteries that he was able to scrounge up from somewhere. Once again, how kind! He did not have to go out of his way for us the way he did. When we finally got to our room, we were pleased the see a very clean room with a dinette (cooktop, dishwasher, sink, refrigerator) stocked with all the essentials (plates, cups, bowls, soap, paper towels, silverware, etc). The beds and pillows were very comfortable, and the bathroom was exceptionally clean. Check-out for us was super early (3 am) due to our desire to get back on the road, and the receptionist at the front desk was super friendly, and she made check-out just as quick and easy as our check-in experience. We took advantage of the free coffee, she wished us safe travels home, and we were on our way. Overall, this hotel was a wonderful choice, and we would definitely stay here again! Bonus points: The hotel was pet friendly with a very affordable fee ($25 per night) compared to others I reviewed ($50+).
• CP

  Crystal Powell

  Oct 2, 2025
  4.0
  Great location with amenities all around for shopping and eating. We have stayed here now twice, the only complaint I have is that they do not serve breakfast and the food pantry is way over priced.
• MT

  Mariana Tezoquipa

  Sep 27, 2025
  1.0
  Don’t stay here. My boyfriend has stayed here a handful of times (probably 6) & has never had a problem until now. Don’t try accessing the side doors because it’s a hit or miss if they’ll work and unlock that day. The bottom side doors SLAM HARD even by you simply shutting the door. My boyfriend got a noise complaint about slamming doors which we didn’t do! Also about noise is the stairwell… which was me & I wasn’t doing anything crazy. Why are the walls so thin to the point you can hear everything? I can literally hear every word of a conversation you’re having in your room by walking by in the hallway. He got kicked out the next morning without a warning/call … maybe because the front desk lady was asleep that night…while on the job. The manger checked the cameras and saw us… but you would’ve also saw that I wasn’t even staying there. A hotel we do recommend is the Courtyard… the front desk ladies know him & have never had an issue with him! They don’t have thin walls… it might cost more but definitely won’t run into issues. Also the Candlewood is mostly used for blue collar workers that work out of state/town. There’s also a front desk man that has a bad attitude and needs some training in hospitality.
• JJ

  Jon Jones

  Sep 25, 2025
  2.0
  Love Candlewood. Wanted to book here but the Gentleman on the phone said they didn't take CLC. Shame because there are 60 of us who aren't staying there because of that.
• CC

  Cassandra

  Sep 15, 2025
  2.0
  The bed was super comfortable Negative: Super noisy, the ppl above us did rearrange the furniture and you could hear every step they made. The room beside us had a group of girls which were super loud at 2.30am. Very thin walls, no noise regulations. You litterly could hear everything.

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