Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express® Hotel & Suites Germantown - Memphis has an ideal location that provides easy access to a variety of attractions, downtown Memphis and Memphis International Airport (MEM). If you're looking for a hotel in Germantown, TN convenient to nearby attractions such as Agricenter, Shelby ShowPlace Arena, P7 Sports Academy, Mike Rose Soccer, GPAC, Graceland, Memphis Zoo and Shelby Farms, The Shops Of Saddle Creek, Bayer Crop Science and Helena Chemical Co Research. You can tour Graceland and shop at Wolfchase Mall during your stay here in Germantown. Hotel guests enjoy easy access to an array of businesses in and around Bartlett, Collierville, Memphis and Germantown because our hotel's address is a short drive from local companies like, Agricenter ShowPlace Arena, Campbell Clinic, P7 Sports Academy, Mike Rose Soccer Complex and Methodist Hospital. Our hotel also features three meeting rooms and a Business Center with a computer and copy, fax, and print services for your corporate needs. Whether business or pleasure brings you to Germantown, our hotel's choice of amenities can satisfy your needs. Maintain your exercise routine at our Fitness Center, swim in the indoor heated pool, and keep up with friends and family thanks to free hotel-wide, high-speed Internet access. Our complimentary Express Start Breakfast Bar is available daily and features our signature cinnamon rolls. Reserve a room at our newly renovated Germantown hotel today.
Location
Holiday Inn Express & Suites Memphis/Germantown by IHG
7784 Wolf Trail Cove, Germantown, TN
38138, United States
Hours
Reviews
4.2
471 reviews
5 stars
286
4 stars
88
3 stars
42
2 stars
18
1 star
37
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and bathrooms were well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and attentive, with specific mentions of individual staff members like April and Josh.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others expressed disappointment with the quality and variety, indicating it could be improved.
Location
Guests appreciated the hotel's location, describing it as safe, quiet, and conveniently situated near restaurants and attractions.
Customer Service Issues
A few reviews highlighted significant customer service problems, including rude staff interactions and issues with room cleanliness and amenities.
- JFJames Fitzhugh1 day ago5.0This a great hotel. Very clean and safe.
- MJMaddi JohnsonDec 16, 20255.0Stayed here for one night on a road trip. This was a great hotel! The room was maybe a bit dated but it was very clean and the bed was super comfy! The staff at the front desk were attentive and helpful.
- LSLaTonia SkeltonDec 13, 20255.0Stay every time we come to Memphis Staff is great Facility is clean Food is good
- RSRita SullivanDec 6, 20255.0Clean, friendly, convenient. Breakfast is great, as are the staff. We stay here every time we go to Memphis.
- NSNicholas ScurraNov 17, 20255.0One of the best places I’ve ever stayed on any company trips. The staff and food is fantastic in the morning and very helpful on any directions. I need to know since I’m from out of town. I work with Service Master and go all over the states and so far this has been one of the best visits I’ve been able to have at any hotel.
Frequently Asked Questions About Holiday Inn Express & Suites Memphis/Germantown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Memphis/Germantown?
Check-in is available from 3:00 PM and check-out is until 11:00 AM.
Is breakfast included with the stay at the hotel?
Yes, a complimentary Express Start Breakfast Bar with buffet options is available daily.
Does the hotel offer free Wi-Fi for guests?
Yes, free high-speed Wi-Fi is available throughout the hotel, including public areas.
Are pets allowed at the Holiday Inn Express & Suites Memphis/Germantown?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel provide accessibility features for guests with disabilities?
Yes, the hotel offers accessible parking, a mobility accessible environment, and an elevator.
What fitness and recreational facilities are available at the hotel?
The hotel provides a free fitness center with elliptical machines, free weights, and treadmills, as well as an indoor heated pool and a hot tub.
Does the hotel have enhanced cleaning and safety measures in place?
Yes, enhanced cleaning is done in guest rooms and common areas using commercial grade disinfectants, with sanitizer available and common areas arranged for distancing.
Is baggage storage available for guests at the Holiday Inn Express & Suites Memphis/Germantown?
Yes, baggage storage service is offered for guests' convenience.
What are some nearby medical facilities and health clinics guests can access during their stay?
Nearby facilities include Methodist Medical Group - Primary Care, Bluff City Obstetrics and Gynecology, Germantown Internal Medicine Associates, Memphis Spine and Rehab Center, and Le Bonheur Children's Memphis Pediatrics.
What local dining options are available near the hotel for guests to try?
Guests can enjoy nearby dining at places like Waffle House, Las Tortugas Deli Mexicana, and Exlines' Pizza, all located close to the hotel.
Are there any nearby shopping and beauty services guests might want to visit during their stay?
Yes, guests can visit nearby stores and salons such as Breakaway Running for sporting goods, Clipps Hair & Nail salon, A and A Nail Spa, and Strands International Hair Company for beauty and spa services.